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Operations Management Assistant Jobs in West Springfield, MA

Home Depot

Operations Manager

Westfield, MA · On-site

Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack ... Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics ...

CVS Health

Operations Manager

Ware, MA

$20 - $34/hr

Sales and inventory management * Employee staffing, training, and development * Financial ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

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Operations Management Assistant information

See West Springfield, MA salary details

$11

$19

$30

How much do operations management assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for operations management assistant in West Springfield, MA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.26 per hour, depending on experience, location, and employer.

What is the difference between Operations Management Assistant vs Operations Coordinator?

AspectOperations Management AssistantOperations Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma; some roles may require associate or bachelor's degree
Work EnvironmentOffice settings, warehouses, or production facilitiesOffice environments, logistics centers, or manufacturing sites
Employer & Industry UsageManufacturing, logistics, retail, and service industriesSupply chain, logistics, manufacturing, and corporate operations

Both roles support operational functions but differ slightly in scope. Operations Management Assistants typically focus on administrative and support tasks, while Operations Coordinators handle more coordination and communication across teams. Understanding these differences can help job seekers identify the right role for their skills and career goals.

What does an operations management assistant do?

An operations management assistant supports the daily functions of an organization's operations by coordinating workflows, managing schedules, and assisting with process improvements. They often use tools like spreadsheets and management software, and may handle tasks such as inventory control, data entry, and communication with team members to ensure efficient operations.

What does an operations management assistant get paid?

The average salary for an operations management assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What cities near West Springfield, MA are hiring for Operations Management Assistant jobs?

Cities near West Springfield, MA with the most Operations Management Assistant job openings:

Operations Management Assistant jobs near you

Care Management Assistant- 40hrs

Connecticut Children's

Hartford, CT • On-site

Full-time

Re-posted 7 days ago

Key responsibilities

  • Support case managers, social workers, and utilization review staff with discharge planning, DME, and administrative tasks.

  • Conduct discharge follow-up phone calls in conjunction with inpatient and outpatient staff.

  • Assist families with resolving issues and escalate to appropriate staff as needed.

Connecticut Children's Medical Center rating

7.8

Company rating: 7.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

167th of 1,065 rated hospitals

Job description


The Care Management Assistant (CMA), functions as a member of the multidisciplinary health care team with guidance from the nurse case managers, social workers and utilization review nurses. The CMA provides broad scale administrative, project, and operations support to the Center for Care Coordination inpatient teams, within the hospital setting. In addition, this position works closely with the Case Management, Social Work and Utilization Review staff to provide discharge planning assistance to RN Case Managers and Social Workers. All administrative and support activities are completed in accordance with CT Children's and department policies and procedures.
Responsibilities
  • Support case managers, social workers and utilization review staff with discharge planning process, DME, administrative tasks. -20%
  • Conduct discharge follow-up phone calls as needed in conjunction with other Center inpatient and outpatient staff. -5%
  • Assist families with resolving issues and/or escalate to case management, providers etc. to assist families. 10%
  • Manage DME inventory: supply, storage, and track issues. -5%
  • Assist with tracking of Center metrics as requested by Center leadership. -5%
  • Assures that day-to-day deliverables align with policy and procedures to include regulatory and compliance requirements. -5%
  • As necessary, sends clinical information on behalf of the Center to third-party payers. -2.5%
  • Engagement in Center activities that will create opportunities for broad impact on child/family health and well-being (i.e. research, innovation, forums, presentations) -2.5%

Qualifications
Education and/or Experience Required:
  • Education: GED or High School Diploma required

Education and/or Experience Preferred:
  • Education: Associate's Degree preferred
  • Experience: 5-7 years of increasing experience directly related to supporting children/families in a pediatric setting

Knowledge, Skills and Abilities:
Knowledge:
  • Knowledge of pediatric growth and development 0-21 yrs.
  • Demonstrates current knowledge of Nurse Case Manager, Utilization Review Nurse, and Social Work activities as appropriate and seeks professional help when unfamiliar with specific regulations or department policies and procedures.
  • Applies understanding of payer reimbursements and contracted terms to identify denied services.

Skills:
  • Proficient in Word, Excel.
  • Ability to prioritize the department's needs in an organized manner based on available resources of time and personnel.
  • Collaborates with department leaders to ensure seamless transitions in function and maintain information flow.
  • Demonstrates effective communication skills using interest-based communication and following chain-of-command.

Abilities:
  • Communicate effectively and efficiently to internal and external customers.
  • Prioritize responsibilities and adjusts time to accommodate the needs of the department.
  • Organize and manage projects.
  • Collect data and input according.

About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

What Connecticut Children's Medical Center employees say

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