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Operations Leadership Roles Jobs in Massachusetts

Imperiall

Operations Leader

Boston, MA · On-site

$75K/yr

... roles and exceed results. Leadership skills are the key to a successful Operations Leader. This position reports directly to the Director of Leadership. WHAT WE ARE OFFERING Full-time position.

Imperiall

Operations Leader

Burlington, MA · On-site

$75K/yr

... roles and exceed results. Leadership skills are the key to a successful Operations Leader. This position reports directly to the Director of Leadership. WHAT WE ARE OFFERING Full-time position.

Zelis

Strategic Operations Manager

Boston, MA · On-site

Strong platform for future leadership roles in strategy, operations, or general management Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the ...

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Operations Leadership Roles information

Is ops manager higher than GM?

In most organizations, a General Manager (GM) oversees overall operations of a business or a large division, while an Operations Manager (ops manager) typically manages specific departments or processes within that organization. The GM usually holds a higher-level, broader leadership role, whereas the ops manager focuses on day-to-day operational efficiency within their scope. The hierarchy can vary depending on the company's size and structure.

What is an operations lead salary?

An operations lead salary typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. These roles often require strong leadership, organizational skills, and familiarity with operational tools and processes.

What is an operational leadership role?

An operational leadership role involves overseeing daily business activities, managing teams, and ensuring efficient processes to meet organizational goals. These roles often require strong management skills, problem-solving abilities, and knowledge of operational tools and systems. Examples include operations managers, directors, and supervisors responsible for coordinating resources and improving workflows.

What jobs pay $500,000 a year in the US?

Operations leadership roles such as Chief Operating Officer (COO), Chief Executive Officer (CEO), and other executive-level positions can reach or exceed $500,000 annually, especially in large corporations. These roles typically require extensive experience, strategic skills, and often involve performance-based bonuses and stock options that contribute to high total compensation.
What cities in Massachusetts are hiring for Operations Leadership Roles jobs? Cities in Massachusetts with the most Operations Leadership Roles job openings:
Operations Leadership Roles jobs near you

Director of Operations - Sal's Pizza

Double N Inc

Boston, MA • On-site

$130K - $150K/yr

Full-time

PTO

Posted 5 days ago

Job description

Description:

Role Purpose:


The Director of Operations provides enterprise-level operational leadership for Sal’s Pizza, ensuring consistent execution, financial discipline, and scalable systems across all company-owned locations. This role sets operational strategy, standards, and priorities while holding General Managers accountable for results.

Requirements:

Key Responsibilities:


1. Operational Strategy & Performance Oversight

  • Own overall operational performance across all Sal’s Pizza locations.
  • Establish annual and quarterly operational priorities tied to revenue growth, margin improvement, and guest experience.
  • Review consolidated KPIs (sales, labor, food cost, turnover, guest satisfaction) and identify systemic risks or opportunities.
  • Hold General Manager(s) accountable for results- not execution of daily tasks.

2. Financial & P&L Discipline (In Partnership with Finance)

  • Partner with Finance on labor modeling, food cost controls, and operational forecasting.
  • Review labor strategy, staffing models, and productivity targets.
  • Approve corrective action strategies for underperforming locations.
  • Ensure operational decisions align with financial objectives and growth plans.

3. Leadership & Organizational Effectiveness

  • Directly manage and develop General Manager(s).
  • Set clear expectations, goals, and performance standards for field leadership.
  • Lead succession planning for operational leadership roles.
  • Serve as a senior decision-maker on performance management, promotions, and terminations within Operations.

4. Systems, Standards & Scalability

  • Own operational standards, SOPs, and execution frameworks.
  • Ensure consistency across locations without micromanaging store-level execution.
  • Evaluate operational tools, technology, and workflows that improve efficiency and scalability.
  • Lead rollouts of new initiatives, menus, systems, or process changes.

5. Cross-Functional Leadership

  • Act as the primary Operations liaison to HR, Finance, Marketing, and Training.
  • Partner with HR on workforce planning, leadership development, and culture initiatives.
  • Support franchise strategy alignment (without day-to-day franchise management).

Competetive Salary + Performance Bonus

Full Benefits and PTO