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Operations Innovation Manager Jobs in Dublin, GA

Customer Operations Manager

Dublin, GA · On-site

$71K - $114K/yr

As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations ... Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and ...

Continuous Improvement Manager

Eastman, GA · On-site

$76K - $102K/yr

Daily Management Systems, skill matrices and training plans, operational SOPs) in collaboration ... We combine innovation, responsibility and collaboration to create solutions that make a positive ...

Continuous Improvement Manager

Eastman, GA · On-site

$76K - $102K/yr

Daily Management Systems, skill matrices and training plans, operational SOPs) in collaboration ... We combine innovation, responsibility and collaboration to create solutions that make a positive ...

Shift Manager - (RT2594)

Dublin, GA · On-site

$12.75 - $16.25/hr

You'll play a critical role in supporting store operations, driving performance, and developing ... brings energy, innovation, and a passion for serving others every day. We support each other ...

Logistics Supervisor

Dublin, GA · On-site

$52K - $63K/yr

Prior experience in logistics, warehouse management, or supply chain operations with leadership ... innovation. For a deeper dive into our corporate culture, please visit our website

Partner closely with Product Management, QA, DevOps, Security, and Engineering teams to meet ... innovation and business goals. * Drive modern software engineering approaches that support ...

... innovation in packaging and paper solutions. Summary: The Night Shift Production Supervisor is ... Supervise daily operations to ensure safety, quality, and productivity targets are met * Drive ...

... innovation in packaging and paper solutions. Summary: The Night Shift Production Supervisor is ... Supervise daily operations to ensure safety, quality, and productivity targets are met * Drive ...

In this role, you'll supervise and develop in-house construction teams, manage equipment and ... You will play a key role in cultivating DEPCOM's culture of safety, collaboration, and operational ...

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Showing results 1-20

Operations Innovation Manager information

See Dublin, GA salary details

$26.4K

$54.1K

$101K

How much do operations innovation manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for operations innovation manager in Dublin, GA is $54,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $66,100.00 per year, depending on experience, location, and employer.

What does an operations innovation manager do?

An Operations Innovation Manager is responsible for identifying, developing, and implementing new strategies, technologies, and processes that improve operational efficiency within an organization. They work closely with cross-functional teams to analyze current workflows, pinpoint areas for improvement, and drive change initiatives. Their goal is to streamline operations, reduce costs, and enhance overall productivity while fostering a culture of innovation.

What are the key skills and qualifications needed to thrive as an operations innovation manager?

To excel as an Operations Innovation Manager, you need expertise in process optimization, project management, and data analysis, often supported by a bachelor's or master's degree in business, engineering, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and innovation management tools is typically required, along with relevant certifications like PMP or Six Sigma. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These capabilities drive continuous improvement, foster cross-functional collaboration, and ensure the successful implementation of innovative operational solutions.

How does an operations innovation manager typically collaborate with cross-functional teams to drive process improvements?

Operations Innovation Managers frequently work alongside departments such as supply chain, IT, finance, and customer service to identify inefficiencies and develop innovative solutions. They facilitate workshops, lead brainstorming sessions, and coordinate pilot initiatives to ensure proposed changes align with business goals. Strong communication and project management skills are essential, as these managers must bridge gaps between technical experts and operational staff while fostering a culture of continuous improvement.

What is the difference between Operations Innovation Manager vs Business Process Analyst?

AspectOperations Innovation ManagerBusiness Process Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; certifications in process improvement (e.g., Lean, Six Sigma)Bachelor's degree in Business, Management, or related field; certifications in process analysis or improvement
Work EnvironmentCorporate offices, manufacturing plants, or service centers focusing on process innovationOffice settings, analyzing and redesigning business processes across departments
Employer & Industry UsageUsed in manufacturing, logistics, and service industries to drive operational improvementsCommon in consulting firms, large corporations, and industries focusing on process optimization

The Operations Innovation Manager focuses on developing and implementing innovative operational strategies, while the Business Process Analyst primarily analyzes and improves existing processes. Both roles require similar credentials and work environments but differ in scope—one drives innovation, the other optimizes current workflows.

What are popular job titles related to Operations Innovation Manager jobs in Dublin, GA?

For Operations Innovation Manager jobs in Dublin, GA, the most frequently searched job titles are:

What job categories do people searching Operations Innovation Manager jobs in Dublin, GA look for?

The top searched job categories for Operations Innovation Manager jobs in Dublin, GA are:

What cities near Dublin, GA are hiring for Operations Innovation Manager jobs?

Cities near Dublin, GA with the most Operations Innovation Manager job openings:

Customer Operations Manager

Dublin, GA • On-site

$71K - $114K/yr

Full-time

Posted 21 days ago


Job description

Your journey as a Customer Operations Manager begins here! As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams. You will be responsible for ensuring customer accounts are fully reconciled, corrective actions are completed with precision, and executive-level visibility is maintained throughout the resolution process. We are seeking applicants with strong quote-to-cash knowledge, analytical problem-solving skills, and the ability to lead cross-functional teams through complex account issues.

What you will be doing:
  • Receive, log, and evaluate high-severity escalations related to billing, invoicing, renewals, and contract discrepancies, assessing severity and financial impact.
  • Own escalated accounts as the primary point of contact for internal teams and major accounts, providing clear communication and executive-level visibility.
  • Apply governance tiers to prioritize and route escalations, ensuring timely acknowledgment and aligned next steps.
  • Coordinate end-to-end account audits to identify gaps and inconsistencies across CPQ, Billing, ERP, and Payment systems.
  • Drive cross-functional teams to correct errors and manage customer communication until accounts are fully remediated.
  • Verify agreements, pricing, and billing terms against executed contracts before closing any escalation.
  • Maintain audit-ready documentation for each escalation and facilitate monthly reviews to support upstream process improvements.
What you will likely bring:
  • 4-6 years' experience in billing operations, revenue operations, quote-to-cash, or back-office finance environments.
  • Deep knowledge of quote-to-cash processes, including CPQ, order management, invoicing, billing, collections, and revenue recognition.
  • Hands-on experience using Salesforce as a core operating platform, along with strong understanding of the interplay between CPQ, ERP, CRM, and billing systems.
  • Proven ability to lead through influence across cross-functional teams, especially in high-pressure or high-visibility situations.
  • Excellent written and verbal communication skills, strong analytical judgment, and a highly organized approach to documentation and follow-through.
What could set you apart:
  • Bachelor of Science degree, Bachelor of Business Administration degree, or equivalent experience.
  • Experience managing high-severity escalations or complex customer financial issues.
  • Salesforce

#LI-CM1 #HYBRID

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.


Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $71,000 USD Maximum: $114,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Christi McCall