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Operations Implementation Manager Jobs in Wilmington, DE

Vestwell

Implementations Manager

King Of Prussia, PA · On-site

We are growing and looking for an experienced Implementations Managers to serve as the liaison and ... Professional experience using and optimizing internal technical operational tools (e.g. Jira ...

Vestwell

Implementations Manager

King Of Prussia, PA · On-site

We are growing and looking for an experienced Implementations Managers to serve as the liaison and ... Professional experience using and optimizing internal technical operational tools (e.g. Jira ...

Onbe

Implementation Support Lead

Conshohocken, PA · On-site

Under the Implementation Support Director, the Implementation Support Lead serves as a cross ... operational bottlenecks by owning intake validation, queue management, execution of tasks across ...

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Operations Implementation Manager information

See Wilmington, DE salary details

$37.8K

$100.5K

$163K

How much do operations implementation manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for operations implementation manager in Wilmington, DE is $100,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $117,400.00 per year, depending on experience, location, and employer.

What does an operations implementation manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations implementation manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by operations implementation managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Wilmington, DE?

For Operations Implementation Manager jobs in Wilmington, DE, the most frequently searched job titles are:

What job categories do people searching Operations Implementation Manager jobs in Wilmington, DE look for?

The top searched job categories for Operations Implementation Manager jobs in Wilmington, DE are:

Operations Implementation Manager jobs near you
Infographic showing various Operations Implementation Manager job openings in Wilmington, DE as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,451 per year, or $48.3 per hour.

Implementation Manager - Nurse Call

Securitas Technology Corporation

Wilmington, DE • Remote

Full-time

Re-posted 28 days ago

Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 116 rated security

Job description

About the company:

Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment. With deep roots in healthcare and a commitment to our customers’ long-term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com. We need the best people to help us deliver on that mission. People who are inspired by our vision. People with individual imaginations, perspectives, and experiences. People who don’t just join us but add to us.

Position Summary:

The Nurse Call Implementation will manage a Technician Team serves as the Regional Lead maintaining oversight of projects is the primary point of contact for the customer or a partner and is responsible for ensuring successful completion of project deliverables and timelines for projects through all phases of production deployments. Main focus is the driving and delivery of the backlog and hardware control for the Nurse Call system which does include providing coordination, technical oversight and support with the Nurse Call Service Team.

This position follows a hybrid work model and is based out of our Wilmington, DE office and/or local customer sites

Essential Job Functions:

  • Drive projects to conclusion by working with internal and external stakeholders to ensure deliverables are met within time and expense budgets.
  • Manage and ensure some execution of project plans including resource requirements, deliverables, milestones, and completion timelines
  • Serve as primary escalation point of contact for customer and/or partner representatives during implementation, communicate & coordinate project dependencies, set & manage expectations
  • Resolve and Coordinate tasks and resource management across multiple, simultaneous projects through the entire project lifecycle
  • Work through conflicting issues, roadblocks and dependencies; proactively manage risks, changes and communication with project stakeholders
  • Strengthen business relationships with customers and partners by driving superior customer satisfaction
  • Prepare and review project deliverables; ensure internal project documentation is complete
  • Deliver projects per agreed company performance metrics
  • Assist with defining and improving project delivery methodology for customer and system implementations
  • First escalation point of contact for project and implementation issues
  • Develop monthly forecasting and financial reporting with input from Project Managers
  • Assists Project Managers and Engineers with project issues and customer communication
  • Supervise Team Project Managers and Technicians to meet corporate and team goals as well as balancing, training and developing team members skills
  • Develop and coach members to meet career path goals and set up team for success
  • Perform Warehouse Management Duties both inbound and outbound
  • Manage work through Hardware RMA process with Vendor to include processing Hardware Troubleshooting Tickets

Required Qualifications:

Management Skills:

  • Demonstrated ability in building strong customer relationships
  • Strong leadership & organizational skills
  • Self-Starter that can Manage Customer Face to Face and Phone Support
  • Ability to uncover client requirements and clearly articulate to others
  • Superior communications skills
  • Experience working with Senior Management, Sales and Finance
  • Sound knowledge of budgeting and financial processes
  • Written communications skills and experience – writing and updating Statements of Work, project plans, and securing customer agreement
  • Strong sense of ownership with ability to take control of difficult situations

Experience:

  • Bachelor’s degree in technology, finance, or equivalent; and or equivalent experience
  • Minimum of 5 years’ experience providing project management leadership in an external client delivery environment
  • Experience managing projects for multiple clients simultaneously
  • A track record of delivering on agreed upon project objectives
  • A history of excellence / superior performance against internal benchmarks
  • Experience in systems installations on customer sites

To Excel:

  • Graduate degree a plus
  • Financial and P&L Experience
  • PMP Certification – preferred

Position Title: Implementation Manager, Acute

Supervisor’s Title: Director, Field Operations East, Acute

Department Name: Service/Install

FLSA Status: Exempt, Full-time, M-F

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