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Operations Implementation Manager Jobs in Wilmington, DE

Implementation Manager

Exton, PA · On-site +1

$85K - $90K/yr

Problem Solving What You Bring to the Role: * 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field. * Experience ...

Manage all logistical and operational aspects within the ERP system and project plans to maintain ... implementation. What We Need: * 3+ years of experience leading large-scale system rollouts and ...

Implementation Manager

Exton, PA · On-site +1

$85K - $90K/yr

Problem Solving What You Bring to the Role: * 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field. * Experience ...

Implementation Manager

Exton, PA · On-site

$10K - $100K/yr

What You'll Need * 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field. * Experience managing client-facing ...

Manage all logistical and operational aspects within the ERP system and project plans to maintain ... implementation. What We Need: * 3+ years of experience leading large-scale system rollouts and ...

Manage all logistical and operational aspects within the ERP system and project plans to maintain ... for implementation. What We Need 3+ years of experience leading large-scale system rollouts and ...

Be Seen First

Wrike Implementation Lead Looking for someone with strong hands-on Wrike implementation experience ... Partnership with Internal Project Managers Collaborate with project managers and operational ...

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Operations Implementation Manager information

See Wilmington, DE salary details

$37.8K

$100.5K

$163K

How much do operations implementation manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for operations implementation manager in Wilmington, DE is $100,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $117,400.00 per year, depending on experience, location, and employer.

What does an operations implementation manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are some common challenges faced by operations implementation managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What are the key skills and qualifications needed to thrive as an operations implementation manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

How much do operations implementation managers make in the US?

Operations Implementation Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. They often require strong project management skills and familiarity with operational tools to succeed in their roles.

What are popular job titles related to Operations Implementation Manager jobs in Wilmington, DE?

For Operations Implementation Manager jobs in Wilmington, DE, the most frequently searched job titles are:

What job categories do people searching Operations Implementation Manager jobs in Wilmington, DE look for?

The top searched job categories for Operations Implementation Manager jobs in Wilmington, DE are:

Infographic showing various Operations Implementation Manager job openings in Wilmington, DE as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,451 per year, or $48.3 per hour.

Implementation Manager

Energage

Exton, PA • On-site, Remote

$85K - $90K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago


Job description

Implementation Manager
Your mission as Implementation Manager
The Implementation Manager leads the successful implementation of Energage's Talent Management Solution for new clients. This role serves as the primary project manager and implementation partner from kickoff through configuration, testing, training, and go-live. The ideal candidate is organized, consultative, client-focused, and comfortable managing multiple projects while working with both technical and non-technical stakeholders.
Accountability & Impact:In this role, you'll...
Implementation & Project Management
  • Manage multiple client implementations from kickoff through go-live.
  • Develop and maintain project plans, timelines, milestones, and action items.
  • Establish project expectations, communication cadence, and responsibilities.
  • Lead kickoff and recurring client meetings.
  • Identify and proactively manage risks, blockers, dependencies, and scope.
  • Coordinate with internal teams including Product, Customer Success, Sales, and technical resources.
  • Maintain accurate project documentation and ensure implementations remain on schedule and within scope.

Solution Configuration & Consulting
  • Lead discovery to understand client requirements, business processes, and desired outcomes.
  • Translate requirements into effective Engagedly configurations and workflows.
  • Configure platform functionality across areas such as Goals, Performance Management, Feedback, Learning, Surveys, Talent Mobility, and Analytics.
  • Configure organizational structures, workflows, permissions, forms, and cycles.
  • Recommend standard product functionality and best practices over unnecessary customization.
  • Partner with technical teams on integrations, data requirements, SSO, APIs, and other dependencies.

Client Engagement & Launch Readiness
  • Serve as the primary implementation contact for assigned clients.
  • Build strong relationships with HR, People, IT, and other stakeholders.
  • Facilitate solution workshops and provide implementation guidance and best practices.
  • Communicate project status, decisions, risks, and next steps clearly.
  • Coordinate testing, issue resolution, and configuration validation.
  • Lead administrator, manager, and/or end-user training as appropriate.
  • Ensure clients are prepared for launch, including configuration, data, testing, training, and change management.
  • Coordinate go-live activities and provide a clear transition to the appropriate post-implementation team.

Process Improvement
  • Identify opportunities to improve implementation processes and the client experience.
  • Share client feedback and recurring requirements with Product and internal teams.
  • Contribute to implementation standards, methodologies, and best practices.

Key Skills & Competencies
  • Project Management
  • HR Technology & SaaS
  • Client Communication
  • Problem Solving

What You Bring to the Role:
  • 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field.
  • Experience managing client-facing software implementations from kickoff through go-live.
  • Experience with HR technology, talent management, employee experience, or related SaaS solutions preferred.
  • Demonstrated ability to manage multiple projects and stakeholders.
  • Experience with requirements gathering, configuration, testing, and/or training.
  • Proficiency with Microsoft Excel and common business productivity tools.
  • Experience with CRM or project management tools such as HubSpot, Jira, Asana, or similar platforms preferred.
  • Bachelor's degree or equivalent professional experience preferred.

The base pay range for this role is $85,000 - $90,000. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. This role is also bonus eligible.
In addition to base pay, our total rewards package includes:
  • PTO policy includes company holidays, sick time, vacation time, and floating holidays
  • Remote
  • Company pays a portion of individual health care premium
  • Option to participate in a company-sponsored 401(k)
  • Training and education
  • Professional development; all employees have access to a third party professional coach
  • Tuition reimbursement program
  • Opportunity to work for a purpose-driven organization using business as a force for good (https://www.bcorporation.net/)

Energage is a remote workplace with employees in various US locations. While our employees enjoy the flexibility of daily remote work, they are also given the occasional opportunity for in person interaction. This includes in our office in Exton Pa, or in a coworking space/out in their local area. This role is available for remote work in the following states:
  • Arizona
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Maryland
  • Michigan
  • North Carolina
  • Nebraska
  • New Jersey
  • New York STATE (NYC residents excluded)
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Wisconsin

If you reside outside of the above locations, you will not be considered for this role.
About Energage:
Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 19 years of culture research and the results from 23 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.
Energage is committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer. Energage encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.