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Operations General Manager Jobs in New York (NOW HIRING)

Upcycle USA

Be Seen First

General Manager

Fairfield, NJ · On-site

$90K - $135K/yr

Business Development & Product Acquisition The role of Director of Operations (General Manager) would require strong leadership, communication and organizational skills. The General Manager must also ...

Pret A Manger - NY

General Manager

Manhattan, NY · On-site

$70K - $85K/yr

The Role As a General Manager at Pret, you are the hero of the shop ... You oversee all aspects of shop operations from staffing and scheduling to inventory management ...

Noble 33 Management

General Manager

Pelham, NY · On-site

$75 - $95/hr

The General Manager must communicate information effectively to staff and the Director of ... Staff and Lead Operations & Culinary Team * Ensure all processes for venue management are in place ...

Gecko Hospitality

General Manager

New York, NY

$250K - $300K/yr

General Manager Location: New York, NY Salary: $250,000-$300,000 + performance-based bonus ... Lead the overall operational, financial, service, and cultural performance of the property.

Coma Coffee Roasters

General Manager

Manhattan, NY · On-site

$70 - $90/hr

We are looking for a seasoned (FULL SERVICE & FAST CASUAL) General Manager to oversee day-to-day operations at one of our elite restaurant clients. The General Manager will be responsible for ...

Dunkin

General Manager

North Babylon, NY · On-site

The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will ...

Baskin Robbins

General Manager

Brentwood, NY · On-site

The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will ...

Baskin Robbins

General Manager

Huntington, NY · On-site

The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will ...

Dunkin

General Manager

Hauppauge, NY · On-site

The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will ...

Baskin Robbins

General Manager

Commack, NY · On-site

The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will ...

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All JobsOperations General JobsOperations General Manager JobsOperations General Manager Jobs in New York

Operations General Manager information

See New York salary details

$38.3K

$101.8K

$168.5K

How much do operations general manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for operations general manager in New York is $101,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $128,000.00 per year, depending on experience, location, and employer.

What does an operations general manager do?

An Operations General Manager oversees the day-to-day operations of a company or organization, ensuring that business processes run smoothly and efficiently. Their responsibilities typically include managing staff, developing operational policies, optimizing resource allocation, and implementing strategies to improve productivity and profitability. They often work closely with other department heads to align operations with the overall goals of the business. This role requires strong leadership, organizational, and problem-solving skills.

What is a general operations manager?

A general operations manager oversees production and staffing at an organization. As a general operations manager, you develop and administer policies, supervise employee training programs, and determine and regulate budgets. You are responsible for all daily operations that ensure the company runs smoothly. Collaboration with other department managers is crucial to administering company policies and strategies.

What are the key skills and qualifications needed to thrive as an operations general manager?

To thrive as an Operations General Manager, you need expertise in business management, process optimization, financial oversight, and typically a degree in business administration or a related field. Familiarity with ERP systems, project management software, and relevant certifications like PMP or Six Sigma is highly valuable. Strong leadership, problem-solving, and communication skills help drive team performance and foster a positive work culture. These capabilities are crucial for ensuring efficient operations, achieving business goals, and maintaining a competitive edge.

What are some common challenges an operations general manager faces when overseeing cross-functional teams?

As an Operations General Manager, one of the main challenges is effectively aligning multiple departments—such as production, logistics, and customer service—to achieve organizational goals. This often involves balancing competing priorities, resolving conflicts between teams, and ensuring clear communication across different functions. Additionally, adapting to rapidly changing business needs while maintaining operational efficiency requires strong leadership and strategic planning skills. Successful Operations General Managers foster a culture of collaboration and continuous improvement to overcome these challenges.
More about Operations General Manager jobs

What cities in New York are hiring for Operations General Manager jobs?

Cities in New York with the most Operations General Manager job openings:

Operations General Manager jobs near you
Infographic showing various Operations General Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,794 per year, or $48.9 per hour.

Director of Operations / General Manager (Operator)

Sub-Ology

Cranford, NJ • On-site

Full-time

Retirement, PTO

Re-posted 16 days ago

Job description

Established, High-Volume Gourmet Deli Expanding Through Franchising

An award-winning, high-volume gourmet deli with a loyal customer base is seeking an experienced Director of Operations / General Manager to lead daily operations and help drive the next phase of growth as we expand into franchising.

This is not a traditional restaurant management position. We're looking for a business operator—someone who takes ownership, challenges the status quo, develops high-performing teams, and is passionate about continuous improvement.

You'll have the authority and responsibility to improve operations, increase sales and profitability, strengthen company culture, and build scalable systems for future growth. We are looking for a Directly Responsible Individual (DRI) who thinks like an owner and delivers measurable results.

Responsibilities

  • Lead all day-to-day restaurant operations
  • Recruit, coach, and develop a high-performing team
  • Build a culture of accountability, excellence, and continuous improvement
  • Manage labor, food costs, inventory, scheduling, and quality standards
  • Analyze key performance metrics and implement operational improvements
  • Identify opportunities to increase sales, profitability, and customer loyalty
  • Develop systems and processes that support multi-unit and franchise growth
  • Ensure an exceptional guest experience every day

Qualifications

  • 5+ years of restaurant, deli, or hospitality leadership experience
  • Strong operational and financial management skills, including P&L responsibility
  • Proven ability to improve performance, grow sales, and control costs
  • Experience leading, motivating, and holding teams accountable
  • Excellent communication, leadership, and organizational skills
  • Self-motivated with an ownership mentality and a passion for building businesses

Compensation & Opportunity

  • Competitive base salary
  • Performance-based bonuses
  • Profit-sharing opportunities
  • Paid vacation
  • Long-term growth opportunities with an expanding franchise organization

We're Looking for Someone Who...

  • Takes ownership instead of making excuses
  • Makes decisions with confidence and integrity
  • Leads by example and earns the respect of their team
  • Constantly looks for ways to improve the business
  • Wants to play a key leadership role in building a growing brand

If you're an experienced operator looking for an opportunity to make a lasting impact and grow alongside an expanding company, we'd love to hear from you.

When applying, please describe one operational improvement you implemented that produced measurable business results.

Company Description

We are an established, high-volume gourmet deli with a strong local reputation, loyal customer base, and ambitious growth plans. As we expand into franchising, we're building a leadership team of high-performing operators who thrive on accountability, continuous improvement, and delivering exceptional customer experiences.