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Operations Excellence Manager Jobs in Erie, PA (NOW HIRING)

Metz Culinary Management

Operations Manager

Erie, PA · On-site

The K-12 Cafe Services Manager oversees the operational excellence, safety compliance, and team development across up to 12 assigned school cafeteria sites. This role acts as a primary strategic ...

Metz Culinary Management

Operations Manager

Erie, PA · On-site

$55K - $60K/yr

Operations Manager Metz Culinary Management at Gannon University $55,000-$60,000/year + benefits ... excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and ...

GEODIS

Operations Manager-Final Mile

Erie, PA · On-site

$50K - $55K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems * Leads an efficient and successful operations while successfully mitigating any barriers to ...

Walgreens

Pharmacy Operations Manager

Erie, PA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Erie, PA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Eatn Park Hospitality Group

Director of Operations 1

Erie, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a part of the management team, the Director of Operations works under the direction of the ... Grow professionally by leading operational excellence, team development, and strategic initiatives ...

Eatn Park Hospitality Group

Director of Operations 1

Erie, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a part of the management team, the Director of Operations works under the direction of the ... Grow professionally by leading operational excellence, team development, and strategic initiatives ...

Eatn Park Hospitality Group

Director of Operations 1

Erie, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a part of the management team, the Director of Operations works under the direction of the ... Grow professionally by leading operational excellence, team development, and strategic initiatives ...

Eatn Park Hospitality Group

Director of Operations 1

Erie, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a part of the management team, the Director of Operations works under the direction of the ... Grow professionally by leading operational excellence, team development, and strategic initiatives ...

Kaeppel Consulting

IT Operations Analyst

Erie, PA · On-site

Familiarity with Infoblox, Asset Management * Familiarity with general networking & Systems ... Escalate issues to appropriate technical resources as needed Operational Excellence * Support ...

PEC Management

General Manager

Erie, PA

General Manager PEC Management, the area's largest Burger King Franchisee, is looking for a General ... levels of operational excellence in the restaurant. We offer family-owned company values ...

PEC Management

General Manager

Fairview, PA · On-site

General Manager PEC Management, the area's largest Burger King Franchisee, is looking for a General ... levels of operational excellence in the restaurant. We offer family-owned company values ...

PEC Management

General Manager

Erie, PA

General Manager PEC Management, the area's largest Burger King Franchisee, is looking for a General ... levels of operational excellence in the restaurant. We offer family-owned company values ...

PEC Management

General Manager

Erie, PA

General Manager PEC Management, the area's largest Burger King Franchisee, is looking for a General ... levels of operational excellence in the restaurant. We offer family-owned company values ...

PEC Management

General Manager

North East, PA

General Manager PEC Management, the area's largest Burger King Franchisee, is looking for a General ... levels of operational excellence in the restaurant. We offer family-owned company values ...

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All JobsOperations Excellence JobsOperations Excellence Manager JobsOperations Excellence Manager Jobs in Erie, PA

Operations Excellence Manager information

See Erie, PA salary details

$30K

$61.5K

$114.8K

How much do operations excellence manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for operations excellence manager in Erie, PA is $61,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are popular job titles related to Operations Excellence Manager jobs in Erie, PA?

For Operations Excellence Manager jobs in Erie, PA, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Erie, PA look for?

The top searched job categories for Operations Excellence Manager jobs in Erie, PA are:

What cities near Erie, PA are hiring for Operations Excellence Manager jobs?

Cities near Erie, PA with the most Operations Excellence Manager job openings:

Operations Excellence Manager jobs near you
Infographic showing various Operations Excellence Manager job openings in Erie, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,479 per year, or $29.6 per hour.

Manager Operations - PA Operations - Erie

FirstEnergy Corp.

Erie, PA • On-site

Full-time

Posted 15 days ago

FirstEnergy rating

7.8

Company rating: 7.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

35th of 53 rated energy and utility

Job description


This is an open position within FirstEnergy Service Co.
All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.
This position is for a Manager, Operations and will be responsible for Erie service centers. The selected candidate may report to any of these locations.
Summary:
The Manager serves as a leader for the area's 24/7/365 electric utility operations, managing the lines organization.
The position is responsible and accountable for the safe and reliable delivery of electricity, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations. It will plan, organize, direct and review activities within a regional area, ensuring compliance with all applicable regulatory, operational, procedural, and budget guidelines.
This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success. This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations. It requires significant field and administrative responsibilities.
This positionwill provide direction and leadership from the following perspectives:
  • Foster a high-performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up
  • Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment and implement changes where needed to enhance FirstEnergy's culture of safety, compliance, inclusion, accountability, and innovation, foster a learning organization in which employees feel empowered to ask questions, challenge assumptions, and think creatively.
  • Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels
  • Serve as a member of the management team and participate in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization and problem resolution
  • Plan, organize, control, integrate and evaluate the work of the operational group. Compile and assess data to review progress of work. Review and advise staff at various phases of work and provide support as needed
  • Work with director, other managers, and supervisors to engage employees to establish and achieve milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance, and compliance
  • Interpret and apply collective bargaining agreements and company policies
  • Respond to customer complaints and formal regulatory authority inquiries
  • Oversee preparation and subsequent control of area budget for personnel, material, equipment, construction, operations and maintenance.
  • Plan, organize, develop and monitor the performance of assigned supervisors and staff, establishing performance requirements and personal development targets, monitor performance and provide direction for performance improvement and development
  • Engage with employees and union leadership to create a culture of inclusion and teamwork
  • Recommend appropriate staffing levels and actively promote developmental assignments for high potential employees to ensure adequate succession and career development opportunities
  • Coordinate response efforts and assist in the emergency outage restoration process

Qualifications:
  • Highly motivated and approachable leader, with a demonstrated track record of safe operations excellence and people leadership
  • Functions both independently and as part of a team and can communicate, promote, and drive positive change and continuous improvement
  • Demonstrated learning agility and ability to develop technical acumen and working knowledge of distribution operations
  • Seven (7) years' experience in the electric utility industry highly preferred - distribution engineering, transmission, line construction, maintenance practices, including performance in a leadership capacity. Equivalent training and experience in progressive leadership roles will be considered in lieu of industry specific experience
  • Bachelor's degree preferred. In lieu of degree, equivalent training / experience will be considered.
  • Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable.

Ability to:
  • Lead by example, facilitate and lead teams through change, promotes the values of trust and integrity
  • Analyze difficult and complex issues and strategies, reach sound and logical fact-based conclusions and recommendations
  • Evaluate departmental practices and make sound recommendations for improvements; develop and implement appropriate procedures and controls
  • Exercise sound expert independent judgment and political acumen within general policy guidelines
  • Establish and maintain effective working relationships with all levels of employees
  • Operate and learn various computer applications

All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1 for assistance.

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