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Operations Dispatch Jobs (NOW HIRING)

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

Operations & Dispatch Manager Department: Operations Employment Type: Full Time Location: United States - Kent, WA Reporting To: Kichuk Dmitrii Description At Utilities One , we are driven by ...

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role ...

New

Utilities One

Operations & Dispatch Manager

Kent, WA

The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role ...

New

Camtel

Field Operations Dispatch Supervisor

Atlanta, GA · On-site

$70K - $100K/yr

Position Purpose/Summary The Field Operations Dispatcher is committed to providing the highest quality of service to the communities, customers, and employees we serve by ensuring seamless operations ...

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Operations Dispatch information

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How much do operations dispatch jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for operations dispatch in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as an operations dispatcher can vary depending on the industry and location, but generally requires good communication skills, the ability to multitask, and familiarity with dispatch software or radio systems. Some positions may prefer or require a high school diploma or equivalent, and relevant certifications can improve job prospects. Entry-level roles are often available, but competition can exist for more experienced or specialized dispatch positions.

What is an Operations Dispatch?

An Operations Dispatch, often called a dispatcher, is responsible for coordinating and managing the movement of goods, vehicles, or personnel within an organization. They act as the central point of communication, ensuring that schedules are maintained, issues are addressed promptly, and resources are allocated efficiently. Operations Dispatch professionals play a key role in industries such as transportation, logistics, emergency services, and utilities by keeping operations running smoothly and handling real-time challenges.

What is the difference between Operations Dispatch vs Delivery Driver?

AspectOperations DispatchDelivery Driver
Required CredentialsValid driver's license, sometimes dispatch or logistics certificationValid driver's license, vehicle registration
Work EnvironmentOffice or dispatch center, coordinating routes and schedulesOn the road, delivering goods to customers
Employer & Industry UsageLogistics, transportation companies, courier servicesCourier services, food delivery, retail logistics
Common Search & Comparison IntentUnderstanding dispatch roles, coordination tasksDelivery routes, driving responsibilities

Operations Dispatch involves coordinating and managing transportation schedules, routes, and communication between drivers and the company. Delivery Drivers focus on physically delivering goods to customers. While both roles require a valid driver's license and involve transportation, dispatchers work primarily in planning and communication, whereas drivers execute the delivery tasks on the road.

What is an operations dispatcher?

An operations dispatcher is responsible for coordinating and managing the scheduling, routing, and communication of transportation or delivery services. They use communication tools and dispatch software to ensure efficient operations, often working in fast-paced environments and requiring strong organizational skills.

What are the key skills and qualifications needed to thrive as an Operations Dispatch professional, and why are they important?

To thrive as an Operations Dispatch professional, you need strong organizational skills, attention to detail, and the ability to multitask, typically supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools is often required. Excellent problem-solving, communication, and stress management skills help you excel in coordinating operations and responding to unexpected challenges. These skills ensure timely, efficient operations and effective communication between teams, which are critical for service reliability and customer satisfaction.

What are some typical challenges faced by an Operations Dispatch professional, and how can they be managed effectively?

Operations Dispatch professionals often encounter challenges such as managing last-minute schedule changes, coordinating between multiple departments, and handling unexpected issues like delays or equipment failures. Effective communication, quick decision-making, and strong organizational skills are essential for overcoming these obstacles. Many dispatchers find success by utilizing dispatch management software, maintaining close contact with field teams, and proactively planning for contingencies. Building strong relationships with team members and staying adaptable can help ensure smooth operations and high service quality.

What is the highest paying dispatcher job?

The highest paying dispatcher roles are often in specialized fields such as emergency services, aviation, or logistics management, with salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, industry, and geographic location, with some roles requiring advanced training or technical skills.

How much is a 911 dispatcher paid?

911 dispatchers typically earn a median annual salary of around $45,000 to $50,000, depending on experience, location, and employer. Salaries can range from approximately $30,000 for entry-level positions to over $70,000 for experienced dispatchers or those in high-cost areas. Many dispatchers work in shift environments and may require certification in emergency communication procedures.
What states have the most Operations Dispatch jobs? States with the most job openings for Operations Dispatch jobs include:
Operations Dispatch jobs near you
Operations & Dispatch Manager

Operations & Dispatch Manager

Utilities One

Kent, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Operations & Dispatch Manager
Department: Operations
Employment Type: Full Time
Location: United States - Kent, WA
Reporting To: Kichuk Dmitrii
Description
At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.
The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role requires strong leadership, excellent communication skills, and the ability to build scalable processes. The position is based in Kent, WA (in-office) and involves direct collaboration with US management and clients.
Key Responsibilities
  • Client Communication: Serve as the primary point of contact for US-based clients, handling inquiries, updates, and issue resolution in a timely and professional manner.
  • Crew Dispatching: Coordinate and dispatch field crews to job sites nationwide, ensuring coverage, efficiency, and compliance with project schedules.
  • Process Development: Design, document, and continuously improve operational workflows connecting back office functions with field operations.
  • Compliance & HR: Oversee regulatory compliance, support HR functions including onboarding of new employees, and ensure adherence to company policies and labor requirements.
  • Training & Certifications: Schedule, track, and coordinate employee training programs and required certifications to maintain workforce readiness and compliance.
  • Reporting: Provide regular operational reports to senior management, flag issues proactively, and recommend improvements to increase team productivity and service quality.

Skills, Knowledge and Expertise
  • 2+ years of experience in operations management, dispatching, or a related field required. Experience in client communication, crew coordination, and building cross-functional workflows is a strong advantage.
  • Bachelor's degree in Business Administration, Logistics, Operations Management, or a related field preferred. Equivalent practical experience will be considered.
  • Bilingual Russian/English preferred; strong English communication skills required for daily client interaction.
  • Proven ability to manage crew dispatching and nationwide field operations.
  • Experience building and improving processes between back office and field teams.
  • Knowledge of HR procedures, onboarding, compliance, and scheduling of training and certifications.
  • Strong organizational and multitasking skills; ability to work in a fast-paced environment.
  • Proficient in MS Office; confident user of scheduling and dispatch tools.

Benefits
  • Health Insurance plans; (health, dental, vision);
  • Whole Life Insurance;
  • 401k Plan;
  • PTO/Paid Holidays;
  • Great Work Environment;
  • Career Advancement Opportunities.

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