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How much do operations dispatch jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for operations dispatch in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as an operations dispatcher can vary depending on the industry and location, but generally requires good communication skills, the ability to multitask, and familiarity with dispatch software or radio systems. Some positions may prefer or require a high school diploma or equivalent, and relevant certifications can improve job prospects. Entry-level roles are often available, but competition can exist for more experienced or specialized dispatch positions.

What is an Operations Dispatch?

An Operations Dispatch, often called a dispatcher, is responsible for coordinating and managing the movement of goods, vehicles, or personnel within an organization. They act as the central point of communication, ensuring that schedules are maintained, issues are addressed promptly, and resources are allocated efficiently. Operations Dispatch professionals play a key role in industries such as transportation, logistics, emergency services, and utilities by keeping operations running smoothly and handling real-time challenges.

What is the difference between Operations Dispatch vs Delivery Driver?

AspectOperations DispatchDelivery Driver
Required CredentialsValid driver's license, sometimes dispatch or logistics certificationValid driver's license, vehicle registration
Work EnvironmentOffice or dispatch center, coordinating routes and schedulesOn the road, delivering goods to customers
Employer & Industry UsageLogistics, transportation companies, courier servicesCourier services, food delivery, retail logistics
Common Search & Comparison IntentUnderstanding dispatch roles, coordination tasksDelivery routes, driving responsibilities

Operations Dispatch involves coordinating and managing transportation schedules, routes, and communication between drivers and the company. Delivery Drivers focus on physically delivering goods to customers. While both roles require a valid driver's license and involve transportation, dispatchers work primarily in planning and communication, whereas drivers execute the delivery tasks on the road.

What is an operations dispatcher?

An operations dispatcher is responsible for coordinating and managing the scheduling, routing, and communication of transportation or delivery services. They use communication tools and dispatch software to ensure efficient operations, often working in fast-paced environments and requiring strong organizational skills.

What are the key skills and qualifications needed to thrive as an Operations Dispatch professional, and why are they important?

To thrive as an Operations Dispatch professional, you need strong organizational skills, attention to detail, and the ability to multitask, typically supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools is often required. Excellent problem-solving, communication, and stress management skills help you excel in coordinating operations and responding to unexpected challenges. These skills ensure timely, efficient operations and effective communication between teams, which are critical for service reliability and customer satisfaction.

What are some typical challenges faced by an Operations Dispatch professional, and how can they be managed effectively?

Operations Dispatch professionals often encounter challenges such as managing last-minute schedule changes, coordinating between multiple departments, and handling unexpected issues like delays or equipment failures. Effective communication, quick decision-making, and strong organizational skills are essential for overcoming these obstacles. Many dispatchers find success by utilizing dispatch management software, maintaining close contact with field teams, and proactively planning for contingencies. Building strong relationships with team members and staying adaptable can help ensure smooth operations and high service quality.

What is the highest paying dispatcher job?

The highest paying dispatcher roles are often in specialized fields such as emergency services, aviation, or logistics management, with salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, industry, and geographic location, with some roles requiring advanced training or technical skills.

How much is a 911 dispatcher paid?

911 dispatchers typically earn a median annual salary of around $45,000 to $50,000, depending on experience, location, and employer. Salaries can range from approximately $30,000 for entry-level positions to over $70,000 for experienced dispatchers or those in high-cost areas. Many dispatchers work in shift environments and may require certification in emergency communication procedures.
What states have the most Operations Dispatch jobs? States with the most job openings for Operations Dispatch jobs include:
Operations Dispatch jobs near you
Operations/Dispatch/Auto Transport Support

Operations/Dispatch/Auto Transport Support

Good Greek Moving & Storage

West Palm Beach, FL • On-site

Full-time

Posted 20 hours ago

Job description

Are you looking for an innovative, fast‑paced, and rewarding opportunity to expand your career?

LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known as an industry leader in the moving community, Good Greek specializes in local residential and commercial moves, auto transport, storage, and related relocation services.

The Operations/Dispatch/Customer Service Support role is a critical and multifaceted role supporting day‑to‑day operations. This position works closely with local moving crews, auto transport, operations, compliance personnel, and customers to ensure seamless execution of services. Become a key member of the thriving Good Greek team.

We are seeking an innovative, forward‑thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and transportation partners. To be successful in this role, you must be highly organized, socially confident, customer‑service driven, and able to multitask in a high‑volume environment. This role ensures smooth office operations while maintaining compliance with all applicable regulations.

Good Greek is a leader in the industry, offering competitive compensation and benefits.
APPLY TO LEARN MORE!

Key Skills / Qualifications
  • Detail‑oriented with strong organizational skills
  • Skilled in documenting and managing shipment and transport data
  • Accurate and efficient data entry
  • Strong phone etiquette and communication skills
  • Excellent listening and verbal communication abilities
  • High‑energy, dependable, and solutions‑focused
  • Proficient in reporting and tracking operational data
  • Strong ability to multitask and prioritize under pressure
  • 1–3 years of dispatch or operations experience (moving or transportation preferred)
  • Experience supporting local moving operations and/or auto transport strongly preferred
  • Bilingual a plus
Core Responsibilities
  • Plan, schedule, and coordinate local moving jobs and auto transport assignments
  • Set and manage daily crew schedules and vehicle availability
  • Maintain strong working relationships with local movers, drivers, helpers, and auto transport partners
  • Ensure adequate labor and equipment capacity to meet scheduled jobs
  • Answer incoming calls and conduct follow‑up communications with customers and drivers
  • Enter, update, and maintain accurate job data in the CRM and dispatch software
  • Field customer service inquiries related to local moves and auto transport logistics
  • Provide ETA updates in company software and document notes in shipment records
  • Monitor drivers and movers to ensure compliance with DOT and company safety regulations
  • Communicate changes in schedules, delays, or issues with customers and customer service teams
  • Track driver and transporter locations and activities in real time
  • Log and report incidents, delays, or compliance issues as required
Job Type
  • Full‑Time
  • Salaried Position
Salary & Benefits
  • Competitive compensation package
  • Comprehensive benefits available
  • Paid training

Good Greek and its affiliates are Equal Opportunity Employers. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.