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Operations Director Jobs in Ruidoso, NM (NOW HIRING)

bealls

bealls Operations Supervisor

Ruidoso, NM · On-site

OPERATIONS SUPERVISOR Come join a team that brings a people-first approach to everything we do ... Direct all functions related to processing, truck deliveries and allocation of product to ...

Ambercare

Agency Director (Home Care)

Alamogordo, NM · On-site

The Agency Director is responsible for overseeing the daily operations of the agency, ensuring the delivery of safe, effective home care services in alignment with quality standards, state and ...

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Operations Director information

See Ruidoso, NM salary details

$32.7K

$103.4K

$172.4K

How much do operations director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for operations director in Ruidoso, NM is $103,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $130,200.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What job categories do people searching Operations Director jobs in Ruidoso, NM look for?

The top searched job categories for Operations Director jobs in Ruidoso, NM are:

What cities near Ruidoso, NM are hiring for Operations Director jobs?

Cities near Ruidoso, NM with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Ruidoso, NM as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,443 per year, or $49.7 per hour.

Director Practice Operations (LCMC Ruidoso)

Hollywood, NM • On-site

Phsorg
See more jobs at Phsorgexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Location Address:

129 El Paso Rd Ruidoso, NM 88345-6033

Summary:

Presbyterian Medical Group (PMG) seeks a transformational ambulatory healthcare leader to serve as its next Director of Practice Operations. This highly visible leadership role is responsible for operational, financial, service, and people performance across a portfolio of physician and advanced practice provider clinics.
As healthcare continues to evolve toward value-based care, consumerism, digital engagement, and integrated care delivery models, PMG is investing in operational leaders who can move beyond traditional practice management and serve as strategic business partners to physicians, advanced practice providers, and clinical leaders.
The Director will lead the execution of ambulatory strategies designed to improve access, provider productivity, patient experience, workforce engagement, quality outcomes, and financial performance. This leader will work closely with physician leaders, practice managers, operational executives, and support service departments to create high-performing outpatient operations that deliver exceptional care and sustainable growth.
The ideal candidate is a collaborative healthcare operator who combines strong business acumen, physician partnership skills, operational discipline, and a passion for improving both patient and provider experiences.

Job Description:

Operational Leadership & Performance Management

  • Provide leadership and oversight for assigned ambulatory practices and service lines.

  • Establish operational strategies that align with organizational priorities and growth objectives.

  • Drive performance across key operational metrics including access, provider utilization, productivity, patient throughput, and service levels.

  • Develop operational action plans that improve efficiency, capacity, and patient outcomes.

  • Create accountability structures that support performance excellence across all sites.

Physician & Provider Partnership

  • Serve as a strategic business partner to physicians, advanced practice providers, and medical leadership.

  • Collaborate with clinical leaders to optimize provider productivity, panel management, scheduling templates, and access strategies.

  • Support physician engagement, provider satisfaction, and workforce retention efforts.

  • Facilitate alignment between operational priorities and clinical goals.

  • Foster a collaborative, physician-friendly culture focused on delivering exceptional care.

Financial Stewardship

  • Lead development and execution of annual operating plans and budgets.

  • Manage financial performance across assigned practices, including revenue, expenses, productivity, and operating margin.

  • Monitor key financial indicators and implement strategies that improve fiscal performance.

  • Identify opportunities for growth, operational efficiency, and resource optimization.

  • Support business planning and evaluation of new services, programs, and growth opportunities.

Access, Growth & Consumer Experience

  • Lead initiatives that improve patient access, scheduling efficiency, and capacity management.

  • Develop strategies that enhance patient acquisition, retention, and loyalty.

  • Improve consumer experience through service excellence and operational innovation.

  • Monitor patient satisfaction metrics and implement improvements that enhance care delivery.

  • Partner with marketing and business development teams to support growth initiatives.

Quality, Safety & Regulatory Excellence

  • Ensure compliance with organizational policies, accreditation standards, and regulatory requirements.

  • Support quality improvement and patient safety initiatives across ambulatory operations.

  • Utilize data and performance metrics to improve quality outcomes and operational effectiveness.

  • Foster a culture of continuous improvement and accountability.

  • Partner with quality and clinical teams to monitor performance against organizational goals.

Workforce Leadership & Culture

  • Lead, coach, and develop practice managers and operational leaders.

  • Build high-performing teams focused on accountability, engagement, and service excellence.

  • Support workforce planning, succession planning, and talent development initiatives.

  • Promote a culture aligned with Presbyterian values and leadership expectations.

  • Implement strategies that improve employee engagement, retention, and professional growth.

Strategic Planning & Transformation

  • Lead strategic and tactical planning initiatives for assigned practices.

  • Identify opportunities to improve workflows, leverage technology, and enhance operational performance.

  • Drive change management efforts related to new programs, services, and organizational initiatives.

  • Partner with enterprise leaders to implement ambulatory transformation strategies.

  • Evaluate emerging healthcare trends and recommend innovative approaches to care delivery.

Data Analytics & Performance Improvement

  • Utilize operational, clinical, financial, and patient experience data to drive decision-making.

  • Develop performance dashboards and reporting mechanisms for leaders and providers.

  • Monitor KPIs and establish action plans to address performance gaps.

  • Lead continuous improvement initiatives using data-driven methodologies.

  • Benchmark performance against industry standards and best practices.

Success Measures

Within the first 12-24 months, the Director will be expected to:

  • Improve patient access and reduce appointment wait times across assigned practices.

  • Achieve targeted provider productivity and panel management goals.

  • Improve patient satisfaction and consumer experience metrics.

  • Enhance financial performance through operational efficiency, growth, and expense management.

  • Strengthen physician, APP, and employee engagement scores.

  • Reduce operational variation and standardize best practices across practices.

  • Successfully implement strategic growth and operational transformation initiatives.

  • Improve quality, safety, and regulatory performance metrics.

  • Establish a data-driven culture that supports accountability and continuous improvement.

  • Build high-performing operational teams capable of sustaining long-term success.

Additional Job Description:

Education

Required

  • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field.

Preferred

  • Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health, or related discipline.

Experience

Required

  • 7-10 years of progressive healthcare leadership experience.

  • Minimum of 5 years leading ambulatory, physician practice, medical group, or outpatient operations.

  • Demonstrated experience managing multiple practices, service lines, or operational departments.

  • Experience leading operational, financial, workforce, and patient experience improvement initiatives.

  • Strong understanding of ambulatory operations, practice management, access management, and provider productivity.

Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system ofnine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
We are part of New Mexico's history-and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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