Operations Director Jobs in Randolph, ME (NOW HIRING)

Outpatient MAT Opioid Treatment Program (OTP)

We are currently seeking a dedicated, passionate Clinic Director to join our team to lead daily operations at Waterville CTC. This leadership role is ideal for someone who shares our mission to deliver high-quality, compassionate care and who is ready to make a meaningful impact in the lives of those we serve.

Full Time Schedule:

• Monday - Friday, 5:30 AM - 1:30 PM

Joining our CTC Division means purpose-driven work and comprehensive benefits:

• Comprehensive Medical, Dental, & Vision insurance
• Competitive 401(k) Retirement Plan
• Eligible for 2026 Clinic Director Bonus Plan (High annual bonus opportunity)
• Generous PTO: Paid Vacation, Personal Time, Sick Leave, and Extended Sick Leave
• Access to Exceptional Training & Leadership Development Programs
• Career Advancement Opportunities Across a Leading National Network
• Consistent Early Morning Schedule

Join Our Team!Waterville Comprehensive Treatment Center (CTC), located in Waterville, Maine, is part of Acadia Healthcare's nationwide network of Comprehensive Treatment Centers-the leading provider of medication-assisted treatment (MAT) for opioid use disorder (OUD). Our outpatient opioid treatment program (OTP) clinic supports patients on their recovery journey by offering comprehensive care that treats the whole person.

Our Network That Serves Nationwide

Acadia Healthcare's Comprehensive Treatment Centers (CTC) division operates 170+ CARF-accredited outpatient opioid treatment programs (OTPs) nationwide, serving patients undergoing treatment for opioid use disorder (OUD). As the leading provider of medication-assisted treatment (MAT) in the nation, we care for more than 74,000 patients daily. Our mission is to deliver comprehensive care, combining therapies with safe and effective medications. Our team stands at the forefront of the battle against the opioid epidemic.

Your Role as Clinic Director:

The Clinic Director leads and manages daily clinic operations, ensuring the delivery of high-quality care and alignment with strategic business goals. This role is essential to maintaining program effectiveness, regulatory compliance, and a patient-centered environment.

As the Clinic Director, you'll play a vital role in shaping the patient experience and leading a team committed to compassionate care. You will provide direct oversight, support, and development for clinic staff, fostering a positive and accountable work culture. From day-to-day operations to long-term strategic planning, your leadership will help ensure that each patient receives the support they need on their recovery journey.

Key Role Responsibilities:

• Partner with regional leadership to develop and manage the clinic's annual budget and strategic business plan.
• Serve as the clinic's final authority on daily operations, collaborating closely with the Medical Director on all clinical and medical matters.
• Act as a community liaison, attending events and building partnerships to promote the clinic as a trusted resource.
• Develop and implement policies and procedures, including those related to community relations and public affairs.
• Ensure delivery of treatment services is consistent with internal standards and external regulatory requirements; coordinate the submission of protocols and amendments to appropriate federal and state agencies.
• Oversee all personnel-related decisions, including performance evaluations, staffing, training, and hiring.
• Provide staff development and ongoing education opportunities.
• Ensure clinic-wide compliance with all federal and state laws and regulations, including timely submission of any corrective action plans (e.g., for FDA, DEA, or State ADP).
• Maintain secure management of medications, medical records, and employee documentation.
• Uphold and protect patient confidentiality and rights, ensuring each patient receives proper medical and clinical care.
• Lead risk management efforts, including risk assessments, incident investigations, and identifying patterns through data analytics.
• Complete annual HealthStream training on risk management topics.
• Ensure patients are informed of their responsibilities regarding safeguarding take-home medications.
• Perform additional duties as assigned by leadership.

Required Education & Experience:

• Minimum of a Bachelor's degree in a social, behavioral, or mental health services field from an accredited college or university.
• Experience overseeing services in an outpatient setting is highly preferred, particularly within medication-assisted treatment (MAT), mental health, intensive outpatient (IOP), partial hospitalization (PHP), or substance use disorder (SUD) programs.
• Experience working in a narcotic treatment program (medication-assisted treatment; MAT), is highly preferred.

Your Skills & Qualifications:

• Proven Profit & Loss (P&L) management experience, including full oversight and maintenance of a facility budget.
• Demonstrated business development experience is highly preferred, including generating patient referral sources and building strong relationships with community partners, stakeholders, and local entities such as law enforcement, healthcare providers, and advocacy organizations.
• Experience working with multiple payer sources, including Medicare and Medicaid contracts.
• Prior management experience is required, as well as the ability to lead, coach, and support a multidisciplinary team.
• Excellent written and verbal communication skills.
• Strong adaptability and problem-solving skills; must be receptive to coaching and capable of navigating a dynamic healthcare environment. 

We are committed to providing equal employment opportunities to all applicants for employment, regardless of an individual's characteristics protected by applicable state, federal, and local laws.

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