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Operations Director Jobs in Monroe, CT (NOW HIRING)

Always Best Care

Director of Operations

Norwalk, CT · On-site

Director of Operations - Non-Medical Home Care Agency Location: Fairfield County, Connecticut Job Type: Full-Time Salary: Competitive, based on experience Reports To: Owner/President About the ...

Looma Lending

Director Of Operations

Stamford, CT · On-site

Description Director of Operations for Real Estate Team - Brokerage We're searching for a diligent real estate administrative assistant. You'll be responsible for managing all paperwork in a timely ...

AMR

EMS Operations Supervisor

Waterbury, CT · On-site

$86K - $89K/yr

Provides direct patient care in accordance with company protocols and/or online medical direction ... The Operations Supervisor must deal with these morale issues daily • Reorganization of work ...

AEG

Director, Media Operations

Stamford, CT · On-site

Overview The Director, Media Operations, is responsible for managing broadcast operations for MLS and SUM events. Ensuring seamless coordination across multiple stakeholders, such as internal teams ...

Aon

Data Solutions Director

Norwalk, CT · On-site

$150K - $200K/yr

Aon is looking for a Director - Compensation, Data Solutions - Norwalk, CT, New York Metro Area Aon ... Collaborate with cross-functional teams (operations, offshore, tech, business) to ensure smooth ...

Aon Corporation

Data Solutions Director

Norwalk, CT · On-site

$150K - $200K/yr

Aon is looking for a Director - Compensation, Data Solutions - Norwalk, CT, New York Metro Area Aon ... Collaborate with cross-functional teams (operations, offshore, tech, business) to ensure smooth ...

Aon Corporation

Data Solutions Director

Norwalk, CT

$150K - $200K/yr

Aon is looking for a Director - Compensation, Data Solutions - Norwalk, CT, New York Metro Area Aon ... Collaborate with cross-functional teams (operations, offshore, tech, business) to ensure smooth ...

L.e.a.p. Inc.

Director of Operations

New Haven, CT · On-site

Position Summary The Director of Operations oversees the day-to-day operational functions that enable LEAP to deliver high-quality youth programs across multiple sites. This position ensures ...

Looma Lending

Director Of Operations

Stamford, CT · On-site

$50K/yr

Director of Operations for Real Estate Team - Brokerage We're searching for a diligent real estate administrative assistant. You'll be responsible for managing all paperwork in a timely manner ...

Gentiva Hospice

Area Director of Operations

Branford, CT · On-site

$140K - $150K/yr

Overview The Area Director of Operations is responsible for supporting the development, implementation and evaluation of operational policies and procedures, delivering quality patient care and ...

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All JobsOperations JobsOperations Director JobsOperations Director Jobs in Monroe, CT

Operations Director information

See Monroe, CT salary details

$33.8K

$107K

$178.4K

How much do operations director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for operations director in Monroe, CT is $107,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,600.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Monroe, CT?

The most popular types of Operations jobs in Monroe, CT are:

What job categories do people searching Operations Director jobs in Monroe, CT look for?

The top searched job categories for Operations Director jobs in Monroe, CT are:

What cities near Monroe, CT are hiring for Operations Director jobs?

Cities near Monroe, CT with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Monroe, CT as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $107,002 per year, or $51.4 per hour.

Director of Operations

Always Best Care

Norwalk, CT • On-site

Full-time

Posted 27 days ago

Job description

Director of Operations - Non-Medical Home Care Agency
Location: Fairfield County, Connecticut
Job Type: Full-Time
Salary: Competitive, based on experience
Reports To: Owner/President
About the Company
We are a growing, established non-medical home care agency serving seniors and their families throughout Fairfield County. We are looking for an experienced, hands-on Director of Operations to take ownership of the day-to-day operations of the agency and help us continue to grow while maintaining the highest standards of client and caregiver service.
This is a leadership position for someone who knows home care. The ideal candidate is organized, accountable, proactive, and comfortable managing people, solving problems, and making decisions in a fast-paced environment.
The Opportunity
The Director of Operations will be responsible for ensuring that the agency operates efficiently and that our clients receive exceptional service.
You will oversee the operational team, caregivers, scheduling, client satisfaction, hiring and retention, compliance, and day-to-day problem solving.
We are looking for someone who doesn't wait for problems to become emergencies. You should be someone who sees what needs to be done, takes ownership, and gets it done.
Key Responsibilities
Operations
  • Oversee the daily operations of the home care agency.
  • Establish and maintain efficient operational systems and procedures.
  • Ensure company policies and procedures are followed consistently.
  • Monitor operational performance and identify areas for improvement.
  • Develop and maintain Standard Operating Procedures (SOPs).
  • Work closely with the owner to implement company goals and initiatives.

Caregiver Management
  • Oversee caregiver recruitment, onboarding, scheduling, performance, and retention.
  • Ensure adequate caregiver coverage for all clients.
  • Address caregiver call-outs, conflicts, performance issues, and client concerns.
  • Maintain strong relationships with caregivers and create a culture of accountability and professionalism.
  • Ensure caregivers are properly trained and understand client-specific requirements.

Client Management
  • Ensure clients and families receive exceptional service.
  • Handle escalated client concerns and complaints.
  • Monitor client satisfaction and proactively identify potential problems.
  • Ensure care plans and schedules are being followed.
  • Maintain regular communication with clients and their families when necessary.
  • Assist with client retention and identifying additional service opportunities.

Scheduling & Staffing
  • Oversee the scheduling department and ensure shifts are properly staffed.
  • Monitor open shifts and staffing shortages.
  • Develop systems to minimize last-minute call-outs and uncovered shifts.
  • Ensure schedules are accurate and communicated effectively to clients and caregivers.

Hiring & Team Development
  • Participate in recruiting and interviewing administrative staff and caregivers.
  • Help develop onboarding and training programs.
  • Establish performance expectations and accountability standards.
  • Conduct or oversee employee performance reviews.
  • Identify staffing needs and make recommendations to the owner.

Compliance & Quality Control
  • Ensure the agency maintains compliance with applicable Connecticut regulations and company policies.
  • Maintain accurate documentation and records.
  • Monitor caregiver documentation, timesheets, client records, and other operational requirements.
  • Identify compliance risks and correct problems promptly.
  • Maintain quality-control procedures throughout the agency.

Financial & Administrative Oversight
  • Monitor labor costs, overtime, staffing efficiency, and operational expenses.
  • Work with the owner and administrative team to improve profitability and efficiency.
  • Assist with payroll-related issues and timesheet accuracy.
  • Track key operational metrics and provide regular reports to ownership.

Growth & Business Development
  • Work collaboratively with the owner and sales/marketing team to support agency growth.
  • Help develop systems that allow the agency to grow without sacrificing quality.
  • Identify opportunities to improve client acquisition, retention, caregiver recruitment, and profitability.
  • Build relationships with referral sources and community partners when appropriate.
What We're Looking For
The ideal candidate will have:
  • 3+ years of management experience in home care, senior care, healthcare, or a related field.
  • Strong understanding of non-medical home care operations.
  • Experience managing caregivers and administrative staff.
  • Excellent organizational and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong knowledge of scheduling and staffing.
  • Ability to hold employees accountable while maintaining a positive work environment.
  • Excellent customer-service skills.
  • Strong computer and administrative skills.
  • Ability to work independently and take initiative.
  • A "whatever it takes" attitude.
  • Professionalism, reliability, and strong attention to detail.
The Right Person Will...
  • Take ownership rather than wait to be told what to do.
  • Solve problems instead of simply reporting them.
  • Be comfortable having difficult conversations with employees and clients.
  • Follow through on commitments.
  • Create systems and processes that make the company better.
  • Be accessible when operational issues arise.
  • Understand that in home care, the client always comes first.
  • Know how to balance excellent care with sound business practices.
What We Offer
  • Competitive salary based on experience.
  • Opportunity to play a key leadership role in a growing company.
  • Significant autonomy and responsibility.
  • Opportunity for professional growth.
  • Collaborative working environment.
  • The opportunity to make a meaningful difference in the lives of seniors, their families, and caregivers.
To Apply
Please submit your resume along with a brief explanation of your experience managing the operations of a home care or senior-care organization.
We are looking for a leader-not simply an administrator. If you are someone who takes ownership, gets results, and knows how to run a home care operation, we would like to hear from you.

Apply