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Operations Director Jobs in London, ON (NOW HIRING)

As it celebrates over 35 years in operation, WinAir remains the longest-standing aviation ... Reporting to the Board of Directors, the Managing Director is responsible for the overall ...

Director of People

London, ON · On-site

CA$130K - CA$140K/yr

Own all HR operations across Canada and the U.S., including payroll, benefits administration, and regulatory compliance * Ensure adherence to cross-border employment laws, policies, and best ...

Own all HR operations across Canada and the U.S., including payroll, benefits administration, and regulatory compliance * Ensure adherence to cross-border employment laws, policies, and best ...

The Finance Director is the senior financial leader responsible for overseeing the accounting ... This role partners closely with plant managers, operations leadership, supply chain, and corporate ...

New

Scope of the Position The Operations Manager is responsible for managing day to day operations of Warehouse as well as Counter and Order Desk (Inside Sales). The Operations Manager is also ...

The Director, National Underwriting is responsible for safeguarding the Company's risk profile by ... The role works closely with Legal, Claims, Operations, Product Development, Sales, and Senior ...

As Executive Director, you will serve as the chief executive leader of a multi-site organization with a strong operational foundation, an experienced leadership team, and an outstanding reputation ...

This position reports to the Senior Director, Commercial Operations and Enablement and is part of the Commercial Excellence function within IDT, the role will be fully remote within Canada . In this ...

Director of People

London, ON · On-site

$130 - $140/hr

Own all HR operations across Canada and the U.S., including payroll, benefits administration, and regulatory compliance * Ensure adherence to cross-border employment laws, policies, and best ...

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Operations Director information

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in London, ON?

The most popular types of Operations jobs in London, ON are:

What job categories do people searching Operations Director jobs in London, ON look for?

The top searched job categories for Operations Director jobs in London, ON are:

What cities near London, ON are hiring for Operations Director jobs?

Cities near London, ON with the most Operations Director job openings:

Infographic showing various Operations Director job openings in London, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Director, Procurement & APEX Operations

Classic Fire + Life Safety

London, ON

Full-time

Posted 25 days ago


Job description

Company Description

APEX Fabrication & Supply Ltd. is a leading provider of fire sprinkler fabrication and supply solutions, delivering high-quality products and reliable service to the fire protection industry. As a subsidiary of Classic Fire + Life Safety Inc. (CFLS), one of Canada's leading fire protection contractors, APEX supports an integrated business offering design, fabrication, supply, installation, and service across Ontario. The Director, Procurement & APEX Operations plays a critical leadership role in driving operational excellence at APEX while leading strategic procurement initiatives that support efficient, cost-effective, and well-governed purchasing across the CFLS branch network.


Description

The Director, Procurement & APEX Operations is a senior leadership role responsible for overseeing the operations and performance of APEX Fabrication & Supply Ltd. while leading the strategic procurement function for Classic Fire + Life Safety. Reporting to the COO, this position provides leadership across manufacturing, warehouse, quality, safety, and procurement activities, with accountability for operational performance, supplier relationships, sourcing strategies, contract negotiations, inventory governance, and purchasing frameworks. The role serves as a key member of the leadership team, ensuring operational excellence, cost efficiency, and procurement best practices across the organization. Candidates must possess strong experience in both operational leadership and strategic procurement.


Tasks & Responsibilities

Fabrication, Production & Warehouse

  • Provide executive oversight of APEX fabrication, warehouse, logistics, and delivery operations.
  • Own production scheduling, capacity planning, and throughput performance against CFLS branch demand.
  • Ensure fabricated fire suppression assemblies meet specification, delivery, and quality standards.
  • Drive continuous improvement in fabrication processes, equipment utilization, and materials handling.

P&L & Financial Management

  • Own the APEX P&L - revenues, COGS, gross margin, and operating expenses.
  • Develop and manage the APEX annual budget; present monthly performance and variance analysis to COO.
  • Drive profitability through labour productivity, material yield, overhead management, and pricing discipline.
  • Approve operational expenditures and capital requests within delegated authority.

Quality Assurance

  • Oversee QA/QC programs to ensure products meet NFPA, ULC, and customer specification standards.
  • Lead corrective action processes in response to customer complaints, deficiencies, or audit findings.
  • Review work orders, job packages, and deficiency reports for accuracy and compliance.

Safety & Compliance

  • Champion a zero-incident safety culture across APEX - enforce all health & safety policies and provincial ESL requirements.
  • Oversee JHSC representation, safety audits, incident reporting, and risk assessment programs.
  • Ensure PPE compliance, toolbox talk cadence, and safe work procedure implementation across all APEX roles.

Strategic Sourcing & Pricing Contracts

  • Lead negotiation and ongoing management of CFLS's national and regional supply agreements across all material categories.
  • Develop and own category strategies for pipe (carbon steel, CPVC, stainless), fittings, grooved couplings, sprinkler heads, hangers, and valves.
  • Manage the Nova Steel relationship - including annual pricing negotiations, forward commitment planning, and PO scheduling.
  • Negotiate rebate programs, volume pricing tiers, early payment discounts, and freight terms with key suppliers.
  • Maintain a comprehensive contract register with renewal alerts and performance tracking for all active supplier agreements.

ERP & Inventory Governance

  • Own the CFLS procurement ERP module - configuration, governance, access controls, and continuous improvement.
  • Lead completion of the min/max reorder point rollout across all branches, ensuring every primary SKU has validated reorder points and order quantities.
  • Set and regularly review safety stock levels, lead time buffers, and order quantities by SKU and location.
  • Define and maintain the purchasing authorization matrix - branch-level dollar limits, manager approval thresholds, and escalation to COO level.
  • Partner with IT to ensure supplier EDI or punchout catalogue integrations are established and maintained for key distributors.

Branch Purchasing Governance & Support

  • Set and communicate CFLS purchasing policies, approved supplier lists, and delegation of authority guidelines.
  • Serve as the escalation point for non-standard, high-value, or out-of-policy purchases, sole-source requests, and supplier issues.
  • Coach and support branch managers and purchasing coordinators on ERP-based purchasing, cost management, and supplier engagement.
  • Conduct periodic purchasing audits across branches to ensure compliance with pricing agreements, preferred suppliers, and authorization controls.

Demand Forecasting & Supply Risk Management

  • Develop and maintain CFLS's annual materials demand forecast, incorporating branch project pipelines, seasonal patterns, and growth plans.
  • Maintain the pipe purchasing forecast model, including forward planning for Nova Steel purchase orders.
  • Identify, monitor, and mitigate supply chain risks - lead time changes, supplier capacity constraints, tariff exposure, and commodity price volatility.
  • Monitor market pricing for steel, copper, and fire protection specialty materials; provide quarterly market intelligence updates to COO.
  • Track and report procurement KPIs - spend by category and supplier, savings vs. benchmark, contract compliance, and ERP reorder performance.


Qualifications

  • 8-13 years of progressive leadership experience in fire protection, mechanical, or industrial contracting, with meaningful strategic procurement or supply chain exposure.
  • Demonstrated experience managing a fabrication shop or prefabrication operation with P&L accountability.
  • Proven track record in strategic sourcing and supplier contract negotiation - national pricing agreements, rebate structures, and multi-year supply deals.
  • Deep ERP fluency covering both procurement/inventory modules and production/operations reporting.
  • Experience designing or supporting a distributed purchasing model, where branch teams manage day-to-day buying within centrally governed parameters, is a significant asset.
  • Knowledge of fire protection materials (pipe, fittings, grooved couplings, sprinkler components) strongly preferred.
  • Safety leadership experience including JHSC or equivalent health & safety program management.
  • Post-secondary education in engineering technology, operations management, supply chain, or a related discipline.
  • SCMP designation or equivalent is an asset; CFAA/NFSA credentials are a significant advantage.


We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.


Salary placement within the stated range is determined by evaluating the candidate's relevant experience, skills, and qualifications, along with internal equity and prevailing market conditions. These factors are applied consistently to support transparent and equitable compensation practices in Ontario.
No part of our hiring process uses AI or automated screening technology, all candidate reviews and applications are evaluated manually and hiring decisions are completed by human staff, to ensure a fair and transparent assessment.


Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. If you have any accommodation needs in accordance with Accessibility for Ontarians with Disabilities Act or Ontario Human Rights Code or would like to provide us with your feedback, questions, or concerns, please contact our Human Resources department at aoda@classicfls.com