Operations Director Jobs in Dublin, GA (NOW HIRING)

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

The Director of Security Operations Enablement is a senior leadership role responsible for the engineering and enablement functions that underpin Security Operations. This includes ownership of Data Engineering, Data Analytics, and SIEM/SOAR engineering capabilities, ensuring that platforms, data pipelines, and automation solutions effectively support detection and response outcomes. This role manages a global team of engineering professionals and is accountable for the delivery, performance, and governance of Security Operations technologies and services. The successful candidate will define and execute the strategic roadmap for Security Operations enablement, in alignment with the direction set by the Head of Security Operations, Deputy CISO, and CISO. Working closely with peer leaders across Incident Response, Global Cyber-risk Defense Center (GCDC), Cyber Threat Management, and Security Engineering, this role ensures that operational requirements are translated into scalable, resilient, and future-ready technical capabilities.

The role also plays a key part in shaping target state architecture, collaborating with Enterprise Security Architecture to align engineering delivery with broader strategic objectives.

• Own and lead the Security Operations Enablement function, covering Data Engineering, Data Analytics, and SIEM/SOAR engineering
• Define and deliver the strategic roadmap for Security Operations platforms and capabilities, ensuring alignment with organizational cyber defense priorities
• Manage and develop a global team of 20+ engineering resources, fostering a high-performance and engineering-led culture
• Govern the lifecycle of Security Operations technologies, including platform selection, implementation, optimization, and decommissioning
• Ensure the availability, performance, and continuous improvement of data pipelines, detection engineering, and automation capabilities
• Partner with GCDC and Incident Response leadership to understand operational requirements and translate them into technical solutions
• Collaborate with Security Engineering and Enterprise Architecture to define and implement target state architectures
• Drive the adoption of modern engineering practices, including infrastructure as code, CI/CD, and scalable automation frameworks
• Establish and maintain vendor relationships, influencing product direction and ensuring value realization from strategic partners
• Define and track performance metrics for Security Operations technologies, leveraging data-driven insights to improve outcomes
• Lead governance, risk, and compliance activities related to enablement platforms, ensuring alignment with enterprise standards
• Act as a key contributor to tactical and strategic decision-making within the Information Security Office
• Support innovation initiatives, including the adoption of advanced analytics, AI, and automation capabilities within Security Operations

Requirements

• 10+ years of experience in Cyber Security Engineering, Security Operations, or a related field
• Demonstrable experience leading engineering teams delivering large-scale security platforms (e.g. SIEM, SOAR, data platforms)
• Strong understanding of Security Operations processes, including detection, triage, and response workflows
• Proven ability to define and execute technology strategy in complex, global organizations
• Experience managing and developing high-performing engineering teams in a distributed environment
• Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences
• Strong analytical and problem-solving capabilities, with a data-driven approach to decision making
• Experience working with security vendors and managing strategic partnerships
• Ability to operate effectively at both tactical and strategic levels, balancing immediate operational needs with long-term vision
• Familiarity with cloud platforms, modern data architectures, and scalable engineering patterns

Preferred

• Experience in Security Architecture or close collaboration with architecture functions
• Knowledge of enterprise integration patterns and large-scale data engineering frameworks
• Experience delivering or supporting AI/automation initiatives within Security Operations
• Financial services or highly regulated industry experience

Key relationships

• Head of Security Operations
• Deputy CISO and CISO
• Director of Incident Response
• Technical Director of the Global Cyber-risk Defense Center (GCDC)
• Security Engineering
• Enterprise Security Architecture

The base salary range for this position for Jersey City is $125,000-$145,000. The base salary range for this position for New York is $130,000-$150,000. The position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications. If your compensation expectations are above the posted range, we still encourage you to apply-your unique background matters to us. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview: US Benefits Overview.

Veterans are encouraged to apply.

Ready to make a bigger impact? We look forward to reviewing your application.

#LI-NK1 #Cybersecurity #SecurityOperations

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.