Operations Development Manager Jobs in Surprise, AZ

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Job Responsibilities:
The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory - legal, life sciences, or localization. This individual will first be the primary support person for existing BDD's and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate is motivated and driven to learn, build a book a business, and work with a dedicated global team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
As a BDM at Welocalize, your responsibilities will include:
Transactional responsibility and oversight for key customer accounts, working closely with existing BDD team to ensure best in class customer care.
Driver of CSAT scoring at account level for legal and FSI customers.
Research and identify new business opportunities and support BDDs with data analysis.
Assist building and participate in presentations to senior managers and decision makers.
Draft and deliver proposals, with assistance from the wider Sales Team.
Develop execute and maintain key account plans and reporting
Prospecting new clients to develop and maintain a healthy working relationship with Welocalize.
Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data.
Coordinating/ responding to RFP/RFQ/RFI responses.
Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets.
In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients.
In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing).
Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects.
Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables.
QUALIFICATIONS AND REQUIRED SKILLS:
Minimum 3 years of business-to-business sales experience in professional services or technology solutions.
A track record of success and stability within sales.
An understanding and proven track record working in a customer-centric sales methodology.
Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts.
PREFERRED QUALIFICATIONS
5 years of enterprise-level sales experience in the localization, financial, or legal verticals.
Demonstrated ability to create and execute on a successful business development strategy.
Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries.
Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis.
Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects.
Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers.
SUPERVISORY RESPONSIBILITIES
This role is an independent contributor and has no direct report responsibilities.
EDUCATION REQUIREMENTS
Bachelor's degree (B.A.) or equivalent work experience.
Additional Job Details: