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Operations Development Manager Jobs in Melrose, MA

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Establish governance, operational processes, and best practices to ensure a scalable, high-quality ...

RXinsider LTD.

Community Development Manager

Waltham, MA · On-site

$136 - $146/hr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Establish governance, operational processes, and best practices to ensure a scalable, high-quality ...

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Establish governance, operational processes, and best practices to ensure a scalable, high-quality ...

Imprivata

Community Development Manager

Waltham, MA · On-site

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Establish governance, operational processes, and best practices to ensure a scalable, high-quality ...

PolyAI

Business Development Manager

Boston, MA

$110K - $120K/yr

PolyAI is looking for a Business Development Manager to lead and scale our Business Development ... Partner closely with Revenue Operations to improve workflows, reporting, territory strategy ...

GoodLeap

Business Development Manager

Needham, MA · On-site

$60 - $100K/hr

... and operations. Our platform has led to more than $30 billion in financing for sustainable ... The Business Development Manager will be instrumental in helping new Home Improvement Contractors ...

The Planet Group

Business Development Manager

Bedford, MA · On-site

$60K - $70K/yr

Position Overview We are seeking a dynamic, results-oriented Business Development Manager to grow ... S. with growing operations across Europe, India, and LATAM. If you're searching for a company that ...

ForMotion

Business Development Manager

Boston, MA · On-site

Collaborate closely with the clinic's operations team to ensure seamless coordination of patient ... Manage and submit weekly mileage and expense reports in a timely manner, ensuring compliance with ...

Ossur

Business Development Manager

Boston, MA · On-site

Collaborate closely with the clinic's operations team to ensure seamless coordination of patient ... Manage and submit weekly mileage and expense reports in a timely manner, ensuring compliance with ...

GoodLeap

Business Development Manager

Needham, MA · Remote

$60 - $100K/hr

... and operations. Our platform has led to more than $30 billion in financing for sustainable ... The Business Development Manager will be instrumental in helping new Home Improvement Contractors ...

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All JobsOperations Development JobsOperations Development Manager JobsOperations Development Manager Jobs in Melrose, MA

Operations Development Manager information

See Melrose, MA salary details

$33.4K

$68.4K

$127.7K

How much do operations development manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for operations development manager in Melrose, MA is $68,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $83,500.00 per year, depending on experience, location, and employer.

What does an operations development manager do?

An Operations Development Manager is responsible for improving and optimizing business processes within an organization. They analyze current operational procedures, identify areas for improvement, and implement strategies to increase efficiency and productivity. This role often involves cross-functional collaboration, developing new workflows, and overseeing change management initiatives. The Operations Development Manager ensures that the company's operations align with its strategic goals and drive sustainable growth.

What are the key skills and qualifications needed to thrive as an operations development manager?

To excel as an Operations Development Manager, you need strong analytical abilities, process improvement expertise, and a background in business administration or operations management, often supported by a relevant degree. Familiarity with project management tools (such as Asana or Trello), Lean Six Sigma certification, and data analysis systems is typically required. Outstanding leadership, problem-solving, and communication skills help drive cross-functional initiatives and foster team engagement. These competencies are crucial for optimizing operational efficiency, implementing strategic improvements, and achieving organizational goals.

How does an operations development manager typically collaborate with other departments to drive process improvements?

An Operations Development Manager frequently works cross-functionally, partnering with teams such as finance, IT, and supply chain to identify inefficiencies and implement process enhancements. This role often leads workshops, facilitates communication between stakeholders, and ensures alignment of operational initiatives with broader business goals. Effective collaboration requires strong interpersonal skills and the ability to translate technical process changes into actionable steps for various teams. Regular meetings and project updates are typical to ensure everyone stays informed and engaged throughout process improvement projects.

What is the difference between Operations Development Manager vs Operations Analyst?

AspectOperations Development ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in project managementBachelor's degree in Business, Finance, or related field; analytical skills emphasized
Work EnvironmentStrategic planning, project oversight, cross-department collaborationData analysis, reporting, process evaluation
Employer & Industry UsageManufacturing, logistics, corporate operationsFinance, retail, supply chain
Common Search & ComparisonFocuses on development and improvement of operations processesFocuses on analyzing operational data to inform decisions

The Operations Development Manager primarily oversees the strategic development and improvement of operational processes, requiring leadership and project management skills. In contrast, the Operations Analyst concentrates on analyzing data to optimize operations. Both roles are essential in operational efficiency but differ in scope and responsibilities.

What cities near Melrose, MA are hiring for Operations Development Manager jobs?

Cities near Melrose, MA with the most Operations Development Manager job openings:

Operations Development Manager jobs near you
Infographic showing various Operations Development Manager job openings in Melrose, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $68,384 per year, or $32.9 per hour.

Community Development Manager

Imprivata

Waltham, MA • On-site

$136K - $146K/yr

Full-time

Re-posted 16 days ago

Job description

Description
Ready to join a team that's all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task-it's a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what's possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results-for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We're committed to building an inclusive workplace where everyone feels valued and supported. If you're looking for a place to match your passion with purpose-and where every day you can make an impact-you'll find it here.
We are seeking a Community Development Manager to join our team. This is a hybrid opportunity based out of Waltham, MA.
Job Summary
The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing, advocacy, and business value. This role owns the community platform and engagement initiatives, partnering across Customer Success, Support, Product, Marketing, Sales, Customer Advocacy, and Events to deliver exceptional customer experiences.
Duties and Responsibilities
  • Develop and execute the strategy for Imprivata's customer community to drive engagement, advocacy, retention, and measurable business value.
  • Evolve the Salesforce Experience Cloud community into a premier destination for customer learning, collaboration, support, and networking.
  • Define, track, and report on KPIs, dashboards, and analytics to measure community growth, engagement, satisfaction, and business impact.
  • Design and deliver customer onboarding, recognition, advocacy, and engagement programs that encourage participation and knowledge sharing.
  • Build and nurture relationships with customers, champions, advocates, and community leaders to foster a thriving global community.
  • Manage community content, educational resources, campaigns, forums, and user groups in partnership with cross-functional teams.
  • Plan and execute virtual and in-person customer engagement programs, including webinars, meetups, user groups, and Imprivata Connect.
  • Establish governance, operational processes, and best practices to ensure a scalable, high-quality community experience, partnering with Customer Success to maintain timely engagement.
  • Collaborate with Product, Customer Success, Sales, Marketing, Support, and Engineering to align community initiatives with business objectives and customer needs.
  • Gather, analyze, and communicate customer feedback to support Voice of the Customer initiatives, product improvements, and strategic decision-making.
  • Stay current on industry trends and emerging technologies, identifying opportunities to leverage AI, automation, and digital tools to enhance community experiences.
  • Other duties as assigned and required

Qualifications
  • Bachelor's degree in Business, Marketing, Communications, Information Technology, or a related field with 5+ years of relevant experience, or 7+ years of equivalent professional experience.
  • Proven experience building, growing, and managing customer or technical communities with Salesforce Experience Cloud or similar community engagement platforms.
  • Demonstrated success developing community strategies and programs that drive customer engagement and measurable business outcomes.
  • Strong project management, communication, and stakeholder management skills, with the ability to influence and collaborate across cross-functional teams.
  • Data-driven mindset with experience analyzing engagement metrics and translating insights into action.
  • Highly organized, self-motivated professional who thrives in a fast-paced environment and is passionate about customer engagement and advocacy.
  • Experience managing technical, healthcare IT, customer advocacy, customer marketing, or customer success programs.
  • Experience developing customer champion, ambassador, advisory board, or similar engagement programs.
  • Knowledge of community engagement best practices, member lifecycle management, and event planning for virtual and in-person experiences.
  • Community management certification (CMX, Community-Led Growth, FeverBee, or similar) preferred.

This position offers a total compensation range of $136,000.00 to $146,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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