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Operations Delivery Manager Jobs in Wayne, NJ (NOW HIRING)

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY · On-site

$150K - $180K/yr

... Manager to build and maintain relationships with the organization's business lines, as well as be ... This position partners closely with the Head of Service Delivery to oversee all operational aspects ...

Stantec

Senior Digital Delivery Manager

Manhattan, NY · On-site

$190K - $295K/yr

Senior Digital Delivery Manager Business Operating Unit: Infrastructure Location: Flexible (Canada ... Build strong relationships with Infrastructure leadership, operations teams, project teams, clients ...

HumanEdge

(RN)Care Delivery Manager

Bronx, NY

$55 - $60/hr

Care Delivery Manager (RN) - MLTC Location: Bronx, NY Schedule: Monday-Friday | 8:30 AM - 5:00 PM ... Manage staffing, team assignments, and operational coverage across the site * Coordinate ...

Roosterrx LLC

Be Seen First

Client Success & Project Delivery Manager

Woodcliff Lake, NJ · On-site

$105K - $115K/yr

... Delivery Manager to serve as a central link between our clients, business teams, and technical ... Coordinate across analytics, product, engineering, operations, and senior leadership to ensure that ...

Roosterrx LLC

Be Seen First

Client Success & Project Delivery Manager

Woodcliff Lake, NJ · On-site

$105K - $115K/yr

... Delivery Manager to serve as a central link between our clients, business teams, and technical ... Coordinate across analytics, product, engineering, operations, and senior leadership to ensure that ...

SpotOn

Product Delivery Manager- Payments

New York, NY · Remote

$70K - $95K/yr

We are seeking a dedicated and detail-oriented Product Delivery Manager to join our fintech team ... You will play a key role in enabling operational support teams to sustain and enhance product ...

Snorkel AI

Manager, Technical Delivery

New York, NY · On-site +1

$160K - $240K/yr

As a player-coach, you'll manage delivery workflows, mentor TDMs, and partner cross-functionally ... Drive operational excellence: Establish best practices, playbooks, and scalable processes across ...

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Showing results 41-60

All JobsOperations Delivery JobsOperations Delivery Manager JobsOperations Delivery Manager Jobs in Wayne, NJ

Operations Delivery Manager information

See Wayne, NJ salary details

$30.7K

$82.6K

$166.1K

How much do operations delivery manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for operations delivery manager in Wayne, NJ is $82,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $114,100.00 per year, depending on experience, location, and employer.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What job categories do people searching Operations Delivery Manager jobs in Wayne, NJ look for?

The top searched job categories for Operations Delivery Manager jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Operations Delivery Manager jobs?

Cities near Wayne, NJ with the most Operations Delivery Manager job openings:

Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in Wayne, NJ as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, 2% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $82,555 per year, or $39.7 per hour.

Service Delivery Manager, AVP

Apple Bank

Scarsdale, NY • On-site

$150K - $180K/yr

Full-time

Re-posted 7 days ago

Job description

Hybrid/Scarsdale, NY
Pay Range: $150,000 - $180,000
Apple Bank is seeking an experienced Service Delivery Manager to build and maintain relationships with the organization’s business lines, as well as be responsible for coordinating and communicating service updates and introducing new services to our employee base. This position partners closely with the Head of Service Delivery to oversee all operational aspects for the Service Delivery Team, including strategic projects and initiatives. The incumbent provides coaching, development planning, and goal setting to junior staff and interacts with senior leadership on a regular basis regarding status updates and initiatives/opportunities for technological improvement.
The successful candidate will possess a track record of successful leadership as a service delivery professional and is a highly motivated and experienced problem solver with above average customer service and desktop engineering skills. The Manager must also have proven experience supporting end-user desktops and laptops with the most current platforms (Office 365, ServiceNow, Azure, Cloud Based Systems, etc.) This experience is required, as the position is part of the staff that handles escalations from our Service Desk Team.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Incorporate the principles of ITIL into the daily operational activities of the Service Delivery Team and when participating in joint team initiatives; supervise technical development of the Desktop Support Team and lead the day-to-day activities of staff.
  • Ensure that an effective/efficient level support is provided within the desktop support environment for all hours of support, including afterhours and weekend coverage.
  • Act as the primary escalation contact from a desktop support level prior to escalation to other support groups.
  • Assist in the product management of ServiceNow to ensure that the needs of the customer are met, while also ensuring that the stability of the platform is maintained.
  • Assist in the creation and execution of policies and procedures that comply with regulatory requirements as dictated by NYDFS and FFIEC.
  • Document common issues, causes, and solutions; develop policies/procedures, user-guides, FAQs and web-based guides; provide content for the Bank’s IT intranet page.
  • Oversee service delivery engagement to ensure compliance with change and risk management, as well as audit/regulatory controls, involving data gathering, analyses, and reporting.
  • Develop and leverage reporting to identify current trends and recurring issues; develop actionable plans to address these issues.
  • Partner with various teams throughout the organization including Network and Server Infrastructure, Quality Control, Information Security, Internal Audit, and IT Governance, Risk, & Compliance (IT-GRC), etc.
  • Identify, analyze, and solve problems in a timely and organized manner utilizing industry best practices/ procedures.
  • Maintain knowledge of IT industry to effectively address ongoing demands for enhancements to existing network and services, which may include team or individual research, as well as testing, reading, and attending conferences.
  • Perform other duties as requested.

SKILLS, EDUCATION, & EXPERIENCE

  • Bachelor’s degree and a minimum 7 years of experience IT project management, in lieu of education, 12 years of direct related work experience.
  • Proven experience supporting end-user desktops and laptops with the most current platforms (Office 365, ServiceNow, Azure, Cloud Based Systems)
  • Experience working closely with SMEs, project managers, and process owners to capture business requirements to translate them into technical specifications and develop ServiceNow functionality.
  • Experience in automation and scripting: PowerShell, Scripting, Batch, etc., required.
  • Understanding of Service Delivery function, including the need for standard and consistent responses.
  • ServiceNow Application Developer Certification is a plus.
  • Understanding of root cause analysis.
  • Must be cybersecurity knowledgeable.
  • Foster teamwork and partner across functional areas to deliver seamless service to customers.
  • Experience in writing reports, business correspondence, and procedure manuals.
  • Strong understanding of networking and related services.
  • Excellent interpersonal and communication skills (verbal + written); must be skilled at communicating technical concepts to non-technical employees.
  • Ability to identify and escalate situations requiring urgent attention.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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