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Operations Delivery Manager Jobs in Cleveland, TN

Valerie Health

Operations Team Lead

Chattanooga, TN · On-site

$70K - $90K/yr

About the Role We're looking for an Operations Team Lead to manage a group of Ops Coordinators while also contributing directly to customer delivery work and strategic projects. In this role, you ...

Unum UK

Manager, IT Delivery

Chattanooga, TN · On-site

$86K - $106K/yr

Unum is looking for an experienced IT Delivery Manager to lead a mid-size team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the ...

Amazon

Sr. Operations Manager

Charleston, TN · On-site

Our Senior Operations Managers are responsible for all budgetary, people development, and ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...

Amazon

Sr. Operations Manager

Charleston, TN · On-site

Our Senior Operations Managers are responsible for all budgetary, people development, and ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...

Walgreens

Pharmacy Operations Manager

Hixson, TN · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Hixson, TN · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Hixson, TN · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Hixson, TN · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Hixson, TN · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Chattanooga, TN · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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All JobsOperations Delivery JobsOperations Delivery Manager JobsOperations Delivery Manager Jobs in Cleveland, TN

Operations Delivery Manager information

See Cleveland, TN salary details

$25.9K

$69.6K

$140.1K

How much do operations delivery manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations delivery manager in Cleveland, TN is $69,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $96,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What job categories do people searching Operations Delivery Manager jobs in Cleveland, TN look for? The top searched job categories for Operations Delivery Manager jobs in Cleveland, TN are:
What cities near Cleveland, TN are hiring for Operations Delivery Manager jobs? Cities near Cleveland, TN with the most Operations Delivery Manager job openings:
Operations Delivery Manager jobs near you

Operations Team Lead

Valerie Health

Chattanooga, TN • On-site

$70K - $90K/yr

Full-time

Re-posted 5 days ago

Job description

About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient and provider communication, enhance care, and drive industry changing operational efficiencies.
Why join us now?
Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge, acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent specialty groups across the U.S., automating hundreds of thousands of tasks each month and growing 50%+ month over month with 300% net revenue retention.
Funding: We have raised $39M from world class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
About the Role
We're looking for an Operations Team Lead to manage a group of Ops Coordinators while also contributing directly to customer delivery work and strategic projects.
In this role, you will lead a team responsible for delivering work to customers while remaining close to the day-to-day operational workflows. You will focus on developing people, ensuring reliable delivery from your team, and maintaining ownership of a high vis/complex customer. This role combines people leadership and hands-on operational ownership. You will coach and develop operators, ensure clear expectations and accountability, and support customer success by directly contributing to delivery in a meaningful way.
You will report to the Director of Operations and partner closely with Operations leadership as well as cross-functionally with Engineering and Customer teams. This is a leadership role for someone who can both develop strong operators and contribute meaningfully to delivery in a fast-moving operational environment.
What You'll Do
  • Lead and Develop Your Team: Directly manage a group of Ops Coordinators, providing coaching, performance feedback, and development opportunities. Set clear expectations, reinforce operational standards, and address performance gaps early to ensure consistent delivery.
  • Delivery Ownership: Serve as the POC (Point of Contact) for select customers and/or own complex delivery projects and operational initiatives, ensuring work is executed accurately and on time.
  • Support Live Operations: Help stabilize delivery during high-volume periods by prioritizing work, resolving operational issues, and stepping in when necessary to support the team and maintain continuity.
  • Proactively Identify Risks: Stay close to day-to-day delivery and team dynamics, identifying risks to delivery quality, team health, or workflow performance early and intervening or escalating to leadership when needed.
  • Support Scheduling and Coverage: Partner with the owner of live ops on shift scheduling and workload distribution to ensure balanced coverage across customers and workflows. Help identify and fill coverage gaps as needed to maintain delivery continuity and meet operational demand.
About You
Experience
  • 3+ years of experience in operations, delivery, or service environments.
  • Experience working in fast-paced environments where delivery quality and responsiveness matter.
  • Proven experience managing, coaching, and developing team members within an operational team.
  • Comfortable working within operational systems and workflows, with experience using dashboards, spreadsheets, and performance metrics.
Attributes
  • Operational Focus: You stay close to day-to-day delivery and operate effectively in a fast-paced environment. You help keep work moving, adapt as priorities shift, and step in to support the team when volume or complexity increases.
  • Ownership Mentality: You take responsibility for the quality and completion of work across your scope. When issues arise, you help drive them toward resolution and ensure nothing falls through the cracks.
  • Bias Toward Execution: You move quickly from identifying a problem to helping implement a solution. You follow through on commitments and help ensure work is completed accurately and on time.
  • People Support: You support the development of Ops Coordinators through day-to-day guidance, coaching, and feedback. You reinforce team standards and contribute to a culture of accountability and improvement.
  • Structured Thinking: You approach operational problems with clarity and organization. You help prioritize work effectively and communicate clearly with teammates and leadership when issues arise.
Comp
  • $70-90K

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