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Operations Associate Jobs in Scranton, PA (NOW HIRING)

ShipMonk

Operations Manager

Pittston, PA

Create and maintain a safe work environment for all Associates and Leaders * Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates * Act as the ...

HHM Hotels

Operations Manager

Moosic, PA

$45K - $50K/yr

Operations Manager Manage front of the house operations including but not limited to: complimentary ... Train, schedule, coach and support associates, ensuring they perform in accordance with established ...

PetSmart Careers

Retail Operations Lead

Stroudsburg, PA · On-site

$13.65 - $23.58/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational ...

PetSmart

Retail Operations Lead

Stroudsburg, PA · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational ...

PetSmart Careers

Retail Operations Lead

Stroudsburg, PA · On-site

$13.65 - $23.58/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational ...

PetSmart

Retail Operations Lead

Stroudsburg, PA · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational ...

PetSmart

Retail Operations Lead

Stroudsburg, PA · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational ...

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Operations Associate information

See Scranton, PA salary details

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How much do operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for operations associate in Scranton, PA is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $30.00 per hour, depending on experience, location, and employer.

Is operations associate a high paying job?

The salary for an operations associate varies depending on industry, location, and experience, but it is generally considered an entry-level to mid-level position with moderate pay. Salaries typically range from $40,000 to $70,000 annually, with higher earnings possible in certain sectors or with additional skills such as data analysis or project management.

How much do operations associates make?

In New York City, operations associates typically earn an average salary ranging from $45,000 to $60,000 annually, depending on experience and industry. Entry-level roles may start lower, while experienced professionals or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does an operations associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

Is operations a high paying job?

Operations Associate roles typically offer median salaries that are around or slightly below the national average for similar positions, depending on industry, location, and experience. Higher salaries are often associated with senior or specialized operations roles, certifications, and managerial responsibilities.

What are some common challenges faced by operations associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What is an operations associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

Is an operations associate a good job?

An operations associate role involves supporting daily business functions, coordinating processes, and ensuring efficiency within an organization. It often requires strong organizational skills, attention to detail, and proficiency with tools like Excel or ERP systems. The job can offer stable employment and opportunities for advancement in various industries.
More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Scranton, PA? The most popular types of Operations jobs in Scranton, PA are:
What are popular job titles related to Operations Associate jobs in Scranton, PA? For Operations Associate jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Operations Associate jobs in Scranton, PA look for? The top searched job categories for Operations Associate jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Operations Associate jobs? Cities near Scranton, PA with the most Operations Associate job openings:
Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Scranton, PA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,036 per year, or $26 per hour.

Operations Manager

ShipMonk

Pittston, PA

Full-time

Re-posted 17 days ago

ShipMonk rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or an entire operational shift within a ShipMonk fulfillment center. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals.
To achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains.
What you'll do:

  • Create and maintain a safe work environment for all Associates and Leaders
  • Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates
  • Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
  • Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes
  • Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers
  • Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity
  • Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis
  • Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly)
  • Partner with other managers to share best practices across shifts and the network

What you'll need:

  • Bachelor's degree highly preferred
  • 2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries
  • 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent)
  • Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS))
  • Ability to manage, motivate, direct, lead, train and develop other leaders and team members
  • Effective communication and collaboration skills
  • Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments
  • Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What ShipMonk employees say

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