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Operations Assistant Remote Jobs in Youngstown, OH

While this position is mostly remote, team members must be within 50 miles of a Baker Tilly office ... focused on payroll operations, compliance, and process improvement. You'll work closely with ...

Operations Assistant Remote information

See Youngstown, OH salary details

$10

$18

$28

How much do operations assistant remote jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for operations assistant remote in Youngstown, OH is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.01 per hour, depending on experience, location, and employer.

What is an operations assistant remote?

Operations Assistants working remotely provide administrative and organizational support to ensure efficient business operations. Their duties often include managing schedules, handling communications, processing data, coordinating with different departments, and assisting with project management tasks—all through digital platforms. Remote Operations Assistants must be tech-savvy, self-motivated, and strong communicators, as they collaborate with teams and managers virtually. This role is essential for keeping workflows smooth and helping organizations stay organized, even when team members are not in the same physical location.

What are the key skills and qualifications needed to thrive as an operations assistant remote?

To thrive as an Operations Assistant (Remote), you need strong organizational skills, attention to detail, and proficiency in administrative processes, typically supported by a high school diploma or equivalent. Familiarity with project management tools (like Asana or Trello), cloud-based collaboration platforms (such as Google Workspace or Microsoft Office 365), and possibly CRM systems is important. Excellent time management, proactive communication, and adaptability are standout soft skills for this role. These abilities ensure efficient remote support, seamless workflow coordination, and effective team collaboration across locations.

What are some common challenges faced by remote operations assistants, and how can they be managed effectively?

Remote Operations Assistants often face challenges such as coordinating across time zones, maintaining clear communication with team members, and juggling multiple administrative tasks independently. To manage these effectively, it's important to establish regular check-ins with supervisors, use collaboration tools for task tracking, and set clear priorities for daily work. Proactively reaching out when clarification is needed and staying organized with digital tools can help ensure tasks are completed accurately and on time. Building strong communication habits is key to thriving in this remote role.

What is the difference between Operations Assistant Remote vs Operations Coordinator?

AspectOperations Assistant RemoteOperations Coordinator
CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; some roles may prefer additional certifications or experience in operations
Work EnvironmentRemote, often independent with virtual team communicationTypically office-based or hybrid, involving coordination across teams
Employer & Industry UsageCommon in administrative, nonprofit, and small business sectorsUsed across corporate, healthcare, and logistics industries
Search & Comparison IntentPeople comparing entry-level or administrative support roles in remote settingsIndividuals seeking roles with more coordination responsibilities in operations

The main difference between Operations Assistant Remote and Operations Coordinator lies in their responsibilities and work environment. Operations Assistants primarily handle administrative tasks remotely, while Operations Coordinators often oversee broader operational processes, sometimes in hybrid or office settings. Both roles require similar credentials but differ in scope and complexity.

What job categories do people searching Operations Assistant Remote jobs in Youngstown, OH look for?

The top searched job categories for Operations Assistant Remote jobs in Youngstown, OH are:

What cities near Youngstown, OH are hiring for Operations Assistant Remote jobs?

Cities near Youngstown, OH with the most Operations Assistant Remote job openings:

Infographic showing various Operations Assistant Remote job openings in Youngstown, OH as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,743 per year, or $18.6 per hour.

DIRECTOR OR VICE PRESIDENT REMOTE DELIVERY EXPERIENCE

Warren, OH • On-site, Remote

7 17 Credit Union
Finance and Insurance • 201 - 500 employees

$182K/yr

Other

Posted 3 days ago

New


Job description

Director or Vice President, Remote Delivery Experience - Streetsboro
7 17 Credit Union is looking for an innovative, strategic, and performance-driven leader to serve as our Director or Vice President, Remote Delivery Experience. This position provides leadership and oversight for our Remote Delivery function, including Teleservices, Personal Experience, and Video Services.
This is an opportunity to lead teams that are at the forefront of how our members interact with the Credit Union-while helping shape the future of remote and digital service delivery. The ideal candidate is a strong people leader who combines operational expertise with strategic thinking, data-driven decision-making, technology awareness, and a passion for exceptional member experiences.
What You'll Do
Lead & Develop Teams
  • Provide strategic leadership, direction, coaching, and mentoring to the Teleservices, Personal Experience, and Video Services Managers.
  • Build a culture of accountability, collaboration, continuous improvement, and exceptional member service.
  • Support managers in developing, coaching, and setting goals for assistant managers and team leads.
  • Train, mentor, and develop new department managers.
  • Participate in interviewing and selection of candidates for positions within the Remote Delivery departments.
  • Support performance management and disciplinary processes in partnership with leadership and Human Resources.

Drive Operational Excellence
  • Oversee the development and ongoing improvement of operational policies, procedures, training programs, and department practices.
  • Monitor and evaluate service levels, member usage, staffing needs, transaction volumes, and operational performance across Remote Delivery channels.
  • Analyze trends and data to identify opportunities for cost savings, increased efficiency, improved service, and enhanced member experiences.
  • Make recommendations that balance operational efficiency, member experience, risk management, and information security.
  • Review and recommend updates to department job descriptions and training programs.
  • Ensure department safety, security, and disaster recovery procedures are maintained and reviewed regularly.

Lead Technology & Innovation
  • Evaluate emerging technologies and third-party solutions that can improve Remote Delivery capabilities and member service.
  • Coordinate vendor demonstrations and collaborate with appropriate Credit Union departments to evaluate potential solutions.
  • Develop business cases and recommendations for new technology, services, and process improvements.
  • Lead or support technology implementation initiatives that enhance scalability and the member experience.
  • Coordinate the installation and implementation of Personal Teller Machines (PTMs), including machine testing, staffing assignments, cash limits, replenishment processes, and employee training.

Support Strategic Growth
  • Serve as a strategic partner in developing scalable Remote Delivery strategies to support new branches, markets, and organizational growth.
  • Participate in merger and acquisition initiatives as they relate to Remote Delivery integration.
  • Recommend changes to policies, procedures, technology, staffing, and processes to support the Credit Union's strategic objectives.
  • Help ensure Remote Delivery remains a forward-looking driver of member experience and organizational growth.

Budget & Business Management
  • Develop and manage annual personnel and operating expense budgets for the Remote Delivery departments.
  • Monitor department expenses and operate within approved budgets.
  • Prepare and analyze reports used to evaluate service levels, staffing requirements, member usage, PTM activity, and other key performance indicators.
  • Present recommendations and business cases to executive leadership as appropriate.

Member Experience
  • Ensure complex member concerns and complaints escalated beyond department managers are addressed promptly and professionally.
  • Promote a consistent, high-quality member experience across all Remote Delivery channels.
  • Identify opportunities to improve how members access services and interact with the Credit Union.

Why Join 7 17 Credit Union?
At 7 17 Credit Union, we believe financial services should be about more than transactions-we're here to help people improve their lives financially and support the communities we serve.
This role offers the opportunity to make a meaningful impact on how our members experience the Credit Union while helping shape the future of our Remote Delivery strategy.
If you're a forward-thinking leader who enjoys developing people, improving operations, leveraging technology, and creating exceptional member experiences, we'd love to hear from you!
Apply today to join the 7 17 Credit Union team.
7 17 Credit Union is an Equal Opportunity Employer. All positions may be assigned additional duties and responsibilities as needed, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
What We're Looking For
We're looking for a strategic, approachable, and results-driven leader who can balance big-picture thinking with day-to-day operational execution. The ideal candidate will be comfortable leading through change, developing managers, analyzing performance data, evaluating technology and processes, and building solutions that improve both operational efficiency and the member experience.
Education & Experience
  • High school diploma or equivalent required.
  • Bachelor's degree in business, finance, management, or a related field preferred.
  • A minimum of five years of leadership experience in a financial institution, preferably a credit union, call center, branch, or comparable service operation may be considered in lieu of a bachelor's degree.
  • Equivalent combinations of education and relevant experience may be considered.
  • Director level: Minimum of three years of progressive leadership experience in credit unions, banking, financial services, call centers, branch operations, remote delivery, or a related service environment.
  • Vice President level: Minimum of five years of progressive leadership experience in credit unions, banking, financial services, call centers, branch operations, remote delivery, or a related service environment.
  • Demonstrated experience leading and managing other managers and overseeing multiple teams, departments, or operational functions.
  • Experience with performance management, coaching, employee development, goal setting, and accountability.
Leadership & Business Skills
The successful candidate will demonstrate:
  • Strong knowledge of operational management, performance measurement, process improvement, and service delivery.
  • Proven ability to analyze operational data, identify trends, evaluate performance, and make informed business recommendations.
  • Experience evaluating, implementing, or optimizing technology, processes, and vendor solutions.
  • Strong project management, organizational, time management, and prioritization skills.
  • Ability to develop and manage budgets and operate within established financial guidelines.
  • Excellent written, verbal, interpersonal, and presentation skills, including the ability to communicate complex information clearly to employees, managers, and executive leadership.
  • Strong problem-solving, critical-thinking, sound judgment, and decision-making abilities.
  • Demonstrated ability to coach, mentor, develop, and hold managers accountable for performance.
  • Ability to lead effectively through change and promote a culture of continuous improvement.
  • Ability to manage multiple priorities and projects in a fast-paced, evolving environment.
  • Strong customer and member service orientation with a commitment to delivering a consistent and exceptional member experience across all Remote Delivery channels.
  • Ability to build positive and productive relationships with members, employees, vendors, business partners, and senior leadership.
  • Demonstrated teamwork, initiative, creativity, resourcefulness, active listening, attention to detail, and professionalism.
  • Ability to maintain strict confidentiality regarding member information, transactions, and Credit Union business.
  • Willingness and ability to travel locally, regionally, and nationally as needed.