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Operations Analytics Manager Jobs in Philadelphia, PA

Overview Reporting to the Director of Sales Operations, the Sales Analytics Manager is responsible for delivering the analytics, business intelligence, and operational insights that enable data ...

Description Overview Reporting to the Director of Sales Operations, the Sales Analytics Manager is responsible for delivering the analytics, business intelligence, and operational insights that ...

Overview Reporting to the Director of Sales Operations, the Sales Analytics Manager is responsible for delivering the analytics, business intelligence, and operational insights that enable data ...

Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Qualifications Who ...

Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Qualifications Who ...

About the Role 3E is looking for an Marketing Analytics Manager to help transform how our Marketing ... These elements also connect naturally with 3E's emphasis on ownership, operational excellence ...

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Operations Analytics Manager information

See Philadelphia, PA salary details

$29.6K

$60.6K

$113.3K

How much do operations analytics manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for operations analytics manager in Philadelphia, PA is $60,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations analytics manager?

To thrive as an Operations Analytics Manager, you need strong analytical skills, business acumen, and experience with data modeling, often supported by a degree in business, statistics, or a related field. Familiarity with analytics platforms like SQL, Tableau, Python, and experience in ERP or CRM systems is typically required. Exceptional problem-solving, communication, and leadership skills help you translate data insights into actionable strategies and lead cross-functional teams. These skills are vital to drive data-informed decision-making and optimize operational efficiency within an organization.

How does an operations analytics manager typically collaborate with cross-functional teams in a company?

Operations Analytics Managers frequently work with departments such as finance, supply chain, IT, and customer service to identify inefficiencies and recommend data-driven improvements. They act as a bridge between technical analysts and business stakeholders, translating analytical findings into actionable strategies. Regular meetings, project updates, and collaborative workshops are common, ensuring alignment on objectives and progress. This role requires strong communication skills and the ability to tailor complex data insights to diverse audiences.

What is the difference between Operations Analytics Manager vs Data Analyst?

AspectOperations Analytics ManagerData Analyst
Required CredentialsBachelor's or Master’s in Business, Analytics, or related field; often prefers experience in operationsBachelor's in Statistics, Mathematics, or related field; certifications like SQL or Tableau are common
Work EnvironmentLeads teams in operational settings, collaborates with management, focuses on process improvementAnalyzes data sets, creates reports, supports decision-making across departments
Employer & Industry UsageUsed in logistics, manufacturing, retail, and supply chain companiesCommon across finance, marketing, healthcare, and tech industries

The Operations Analytics Manager focuses on leading teams to optimize operational processes using analytics, while Data Analysts primarily interpret data to support decision-making. Both roles require strong analytical skills, but the manager role involves leadership and strategic planning in operational contexts.

What does an operations analytics manager do?

An operations analytics manager analyzes data related to business operations to improve efficiency, reduce costs, and optimize processes. They use tools like Excel, SQL, and data visualization software to identify trends and support decision-making, often overseeing teams and collaborating with other departments.
Infographic showing various Operations Analytics Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,033 per year, or $30.8 per hour.

Sales Analytics Manager

Nixon Medical

New Castle, DE • On-site

Full-time

Posted 23 days ago


Nixon Medical rating

6.2

Company rating: 6.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

19th of 62 rated cleaning companies


Job description

Overview
Reporting to the Director of Sales Operations, the Sales Analytics Manager is responsible for delivering the analytics, business intelligence, and operational insights that enable data-driven decision-making across the sales organization. This role serves as the primary administrator for Salesforce CRM and is accountable for sales reporting, dashboard development, territory and account data management, healthcare market intelligence, and sales process governance.
The Sales Analytics Manager partners closely with Sales Leadership, Territory Sales Managers, Regional Sales Managers, Key Account Managers, Marketing, Customer Care, and other cross-functional stakeholders to improve sales effectiveness through high-quality analytics, optimized business processes, and accurate CRM data. This position transforms data into actionable insights that improve forecasting, identify growth opportunities, strengthen pipeline management, and support strategic business decisions.
Key Responsibilities
Sales Analytics & Business Intelligence
Lead the development and delivery of analytics that provide visibility into sales performance, business trends, and revenue opportunities.
Responsibilities include:
  • Develop, maintain, and distribute recurring sales performance reports and executive dashboards.
  • Produce reporting including:
    • Sales Results
    • Pipeline Health
    • Forecast Accuracy
    • Win/Loss Analysis
    • Regional Sales Trends
    • Activity & Productivity
    • Customer Experience (CXD) Activity
    • Trade Show Performance
    • Key Account Performance
    • Major Account Performance
    • Quarterly Business Reviews for Key Accounts
  • Analyze sales performance to identify trends, risks, and opportunities.
  • Present actionable insights and recommendations to Sales Leadership.
  • Support strategic planning through business analytics and KPI reporting.

Salesforce CRM Administration & Data Governance
Serve as the primary Salesforce administrator responsible for maintaining a reliable, scalable, and user-friendly CRM environment.
Responsibilities include:
  • Administer Salesforce to support the commercial organization.
  • Maintain CRM data integrity and governance standards.
  • Eliminate duplicate accounts and standardize account records.
  • Manage Parent/Child account relationships.
  • Maintain approved Salesforce email templates.
  • Develop and maintain dashboards and reports.
  • Retire obsolete reports and streamline reporting processes.
  • Develop Salesforce automations that improve efficiency.
  • Deliver regular system enhancements to improve user productivity.
  • Improve Salesforce Mobile functionality and user experience.
  • Support CRM governance, user adoption, and best practices.

Territory, Account & Market Intelligence
Maintain accurate territory structures and market intelligence that support effective sales coverage and strategic account management.
Responsibilities include:
  • Maintain territory alignment across the sales organization.
  • Manage ZIP Code assignments and territory mapping.
  • Support territory redesign and optimization initiatives.
  • Maintain Key Account and Major Account assignments.
  • Support strategic account planning through data analysis.
  • Provide analytical support to Key Account Managers.
  • Manage Definitive Healthcare integration.
  • Maintain current health system data
  • Research new hospitals, healthcare facilities, and expansion opportunities.
  • Support future Salesforce and enterprise system integrations.

Sales Process Optimization & Compliance
Ensure Salesforce accurately reflects sales activity while supporting consistent execution of established sales processes.
Responsibilities include:
  • Develop Pipeline Compliance reporting.
  • Monitor Salesforce adoption and process compliance.
  • Audit opportunity quality and pipeline accuracy.
  • Ensure forecast data integrity.
  • Identify process gaps and recommend operational improvements.
  • Improve consistency in CRM utilization across the sales organization.
  • Partner with Sales Leadership to enhance sales processes and operational efficiency.

Cross-Functional Partnership & Continuous Improvement
Collaborate across departments to improve business processes, reporting capabilities, and organizational effectiveness.
Responsibilities include:
  • Build collaborative relationships with Sales, Marketing, Customer Care, Finance, and other business partners.
  • Support sales enablement initiatives through data and analytics.
  • Recommend process improvements that increase productivity and reporting accuracy.
  • Leverage technology and automation to improve operational efficiency.
  • Continuously evaluate reporting, systems, and workflows to identify opportunities for improvement.

Requirements
Qualifications
  • Bachelor's degree in Business, Analytics, Finance, Information Systems, or a related field.
  • Five or more years of experience in Sales Analytics, Sales Operations, Business Intelligence, CRM Administration, or a related commercial operations role.
  • Strong Salesforce CRM administration and reporting experience.
  • Strong analytical skills with the ability to translate complex data into meaningful business insights.
  • Advanced proficiency with Microsoft Excel and reporting tools.
  • Experience developing executive dashboards, KPIs, and sales performance metrics.
  • Knowledge of territory management, pipeline analytics, and forecasting processes.
  • Excellent organizational, communication, and presentation skills.
  • Demonstrated ability to manage multiple priorities while working collaboratively across functional teams.

Key Skills
  • Sales Analytics & Business Intelligence
  • Salesforce CRM Administration
  • Data Governance & Quality Management
  • Executive Reporting & Dashboard Development
  • Forecasting & Pipeline Analytics
  • Territory & Account Management
  • Healthcare Market Intelligence
  • Process Improvement & Automation
  • Business Process Optimization
  • Strategic Planning Support
  • Cross-Functional Collaboration
  • Continuous Improvement

Success Measures
Performance in this role will be evaluated by:
  • Delivery of timely, accurate, and actionable analytics that support business decisions.
  • High Salesforce data quality, governance, and user adoption.
  • Reliable pipeline visibility and forecast accuracy.
  • Accurate territory, account, and market data management.
  • Continuous enhancement of Salesforce functionality and reporting capabilities.
  • Increased efficiency through process improvements and automation.
  • Business insights that identify opportunities, mitigate risks, and improve revenue performance.
  • Strong partnerships that enhance sales effectiveness and operational excellence.

About Nixon Medical
For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we've built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission - to grow and create opportunities that enrich each other's lives - comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care.
Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.
We believe to grow and create opportunities that enrich each other's lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.
Nixon Medical is an EEO/Affirmative Action Employer.
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