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Operations Analyst Jobs in Holyoke, MA (NOW HIRING)

MassMutual

Reinsurance Contract Analyst

Springfield, MA

$92K - $121K/yr

Impact: * Support Reinsurance Development across business, operational, financial, and legal ... Conduct business analysis, including competitor research, counterparty diligence, trend monitoring ...

New

Northwest Community Bank

RISK ANALYST

Canton, CT · On-site

The role will help identify, assess, and monitor risks across the organization that could impact financial performance, operations, and strategic initiatives. The Risk Analyst will collaborate with ...

Northwest Community Bank

RISK ANALYST

Canton, CT · On-site

The role will help identify, assess, and monitor risks across the organization that could impact financial performance, operations, and strategic initiatives. The Risk Analyst will collaborate with ...

CYNET SYSTEMS

Business Analyst

Springfield, MA · On-site

$70 - $75/hr

... operational impacts. * Translate business needs into clear, actionable business requirements ... Analyze current-state and future-state business processes and identify opportunities to improve ...

MANTECH

Senior Cyber Security Analyst

Springfield, MA

$99K - $128K/yr

Providing leadership and advanced Cyber Security Operations Center (CSOC) support, managing cyber ... Performing cyber engineering trend analysis, producing detailed reports, and supporting 24x7 ...

Amazon

Operations Manager

Windsor, CT · On-site

... and analytical problem-solving. You will also play a key role in maintaining our customer ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

Baystate Health

Senior Financial Analyst

Springfield, MA · Hybrid

$85K - $106K/yr

Build strong relationships with physician practice leadership, operational leaders, and medical ... Analyze financial performance and identify opportunities to improve revenue, operational efficiency ...

Farm Credit East

Credit Analyst Associate

Enfield, CT · Hybrid

$55K - $80K/yr

Create operational efficiency by effectively and efficiently analyzing credit requests, assessing risk, and making recommendations. * Fuels organizational synergy through consistent processes and ...

MassMutual

Information Security Analyst

Springfield, MA · Remote

$137K - $180K/yr

The Opportunity As a Mastery Level Security Operations Center (SOC) analyst you'll have an opportunity to be part of a growing team of highly technical Cybersecurity analysts who are passionate about ...

Marmon

Manager, Sales Operations

East Granby, CT

Prepare and provide regular reporting and analysis on Inside Sales activities, performance metrics, and key operational trends. * Lead, mentor, develop, and coach Inside Sales Representatives and ...

New

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All JobsOperations Analyst JobsOperations Analyst Jobs in Holyoke, MA

Operations Analyst information

See Holyoke, MA salary details

$14

$33

$55

How much do operations analyst jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for operations analyst in Holyoke, MA is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $39.90 per hour, depending on experience, location, and employer.

What is an operations analyst?

An operations analyst plays an important supporting role in the operations of an organization by researching, analyzing and evaluating how well an organization is performing at a macro level. You are a highly skilled individual with strong problem-solving skills and qualifications. You may have career experience with a number of industries in which the interrelated performance of specific teams is critical to overall success, as in manufacturing facilities, retail locations, and computer data centers. As part of your job, you gather information by monitoring work activity, interviewing employees, and measuring systems output. You create reports with this information to better equip management staff with vital operations data, helping to steer systems-level decision making.

What are the key skills and qualifications needed to thrive as an operations analyst, and why are they important?

To thrive as an Operations Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree such as in business, finance, or mathematics. Proficiency with Excel, SQL, and analytics platforms like Tableau or Power BI is often required, along with knowledge of process improvement methodologies. Attention to detail, problem-solving, and effective communication are crucial soft skills in this role. These competencies enable Operations Analysts to optimize processes, support data-driven decisions, and drive organizational efficiency.

How does an operations analyst typically collaborate with other departments to improve business processes?

Operations Analysts frequently work cross-functionally, partnering with teams such as finance, IT, and logistics to identify inefficiencies and recommend solutions. This often involves gathering data from stakeholders, mapping out workflow processes, and facilitating meetings to discuss potential improvements. Strong communication skills are essential, as Operations Analysts must clearly present their findings and gain buy-in from diverse teams. Through this collaboration, they play a key role in driving continuous improvement and operational efficiency across the organization.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those in high-demand areas can earn over $90,000. Compensation often includes benefits and opportunities for bonuses based on performance.

How much do operations analysts make in the US?

Operations analysts in the US typically earn a median annual salary of around $65,000 to $75,000, with entry-level positions starting lower and experienced analysts earning over $90,000. Salaries vary based on industry, location, experience, and certifications such as Six Sigma or data analysis tools.
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What are the most commonly searched types of Operations Analyst jobs in Holyoke, MA?

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For Operations Analyst jobs in Holyoke, MA, the most frequently searched job titles are:

What cities near Holyoke, MA are hiring for Operations Analyst jobs?

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Operations Analyst jobs near you
Infographic showing various Operations Analyst job openings in Holyoke, MA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,393 per year, or $33.4 per hour.

Reinsurance Contract Analyst

MassMutual

Springfield, MA

$92K - $121K/yr

Full-time

Posted 3 days ago

New

Job description

The Opportunity

The Reinsurance Development Team is seeking a motivated, detail-oriented Contract Analyst to join a high-impact team at the center of MassMutual’s reinsurance strategy. This role offers broad exposure to contract management, business analysis, governance, and cross-functional initiatives across multiple product lines. You will help support reinsurance agreements, senior management reporting, compliance and audit requests, and business analysis while partnering with legal, actuarial, underwriting, product, risk management, reinsurance administration, and external reinsurers. This is an exciting opportunity for someone who enjoys variety, collaboration, and making a meaningful impact in a specialized area of the company.

The Team

Reinsurance Development is a small center of excellence responsible for managing MassMutual’s reinsurance relationships across the company. The team includes reinsurance actuaries and reinsurance administration professionals who develop, negotiate, secure, and administer traditional and financial reinsurance solutions. We focus on optimizing MassMutual’s reinsurance strategy, supporting the company’s operational, risk, and capital objectives, and ensuring strong governance, controls, and oversight across all reinsurance agreements.

Impact:

  • Support Reinsurance Development across business, operational, financial, and legal activities tied to agreements and related processes.
  • Draft, review, and coordinate agreements, amendments, and related documents with Legal, your manager, and internal stakeholders.
  • Coordinate communications with reinsurers, business partners, and stakeholders to support timely agreement execution.
  • Conduct business analysis, including competitor research, counterparty diligence, trend monitoring, and senior management reporting.
  • Support compliance, audit, risk, and cyber security requests by gathering inputs, tracking requirements, and preparing materials.
  • Maintain templates, process documentation, trackers, and business-as-usual materials to support governance and efficiency.
  • Assist with RFP processes by organizing information, coordinating communication, and documenting key decisions.
  • Partner with reinsurance administration to communicate contract updates and operational changes.
  • Track recurring contractual, governance, and reporting obligations to help ensure timely completion.

The Minimum Qualifications

  • Bachelor’s degree or in lieu a High School diploma with 7 years of related experience
  • 5+ years in the life, health, or annuity insurance industry
  • 5+ years research and analysis experience
  • 3+ years of experience with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook

The Ideal Qualifications

  • 2+ years of reinsurance experience
  • 2 +years of contract drafting experience with strong written communication skills
  • 1+ year experience with negotiating
  • 1+ year of experience leveraging AI tools and technologies to support contract analysis, business analysis, process improvement, requirements gathering, and data-driven decision-making.
  • Ability to perform analysis and convert results into practical business insights
  • Paralegal, document management or qualifications is a plus

What to Expect as Part of MassMutual and the Team 

  • Regular meetings with the Reinsurance Development Team
  • Focused one-on-one meetings with your manager 
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups 
  • Access to learning content on Degreed and other informational platforms 
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits 

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
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