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Operations Analyst Jobs in Birmingham, AL (NOW HIRING)

Berkley

Business Operations Technician

Homewood, AL · On-site

Ensure state regulations and annual filings are completed for both RESOLUTION and UW operations ... Strong analytical skills * Excellent critical thinking skill set * Proficient with MS Office ...

Berkley

Business Operations Technician

Homewood, AL · On-site

Ensure state regulations and annual filings are completed for both RESOLUTION and UW operations ... Strong analytical skills * Excellent critical thinking skill set * Proficient with MS Office ...

Apex Systems

Data Analyst

Birmingham, AL · On-site

Job#: 3046060 Data Analytics Analyst Location: Birmingham, AL Travel: Up to 50% (primarily within ... This role plays a key part in ensuring operational readiness for new generation projects and ...

Arcadis

Traffic/ITS Engineer

Birmingham, AL · On-site

$81K - $111K/yr

Conducts traffic operational analysis using microscopic simulation software such as VISSIM, Synchro, SimTraffic. Responsibilities also include analysis of traffic signal operation on arterials and ...

Arcadis

Traffic/ITS Engineer

Birmingham, AL · On-site

$81K - $111K/yr

Conducts traffic operational analysis using microscopic simulation software such as VISSIM, Synchro, SimTraffic. * Responsibilities also include analysis of traffic signal operation on arterials and ...

Urology Centers of Alabama

Data Analyst

Homewood, AL · On-site

$70 - $100/hr

This role is responsible for transforming data from clinical, operational, and financial systems ... Analyze revenue cycle performance including: * Charge capture * Coding patterns * Denial trends and ...

Urology Centers of Alabama

Data Analyst

Homewood, AL · On-site

This role is responsible for transforming data from clinical, operational, and financial systems ... The Data Analyst will directly influence financial outcomes, operational efficiency, and patient ...

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All JobsOperations Analyst JobsOperations Analyst Jobs in Birmingham, AL

Operations Analyst information

See Birmingham, AL salary details

$13

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How much do operations analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for operations analyst in Birmingham, AL is $31.63, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $37.84 per hour, depending on experience, location, and employer.

What is an operations analyst?

An operations analyst plays an important supporting role in the operations of an organization by researching, analyzing and evaluating how well an organization is performing at a macro level. You are a highly skilled individual with strong problem-solving skills and qualifications. You may have career experience with a number of industries in which the interrelated performance of specific teams is critical to overall success, as in manufacturing facilities, retail locations, and computer data centers. As part of your job, you gather information by monitoring work activity, interviewing employees, and measuring systems output. You create reports with this information to better equip management staff with vital operations data, helping to steer systems-level decision making.

What are the key skills and qualifications needed to thrive as an operations analyst, and why are they important?

To thrive as an Operations Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree such as in business, finance, or mathematics. Proficiency with Excel, SQL, and analytics platforms like Tableau or Power BI is often required, along with knowledge of process improvement methodologies. Attention to detail, problem-solving, and effective communication are crucial soft skills in this role. These competencies enable Operations Analysts to optimize processes, support data-driven decisions, and drive organizational efficiency.

How does an operations analyst typically collaborate with other departments to improve business processes?

Operations Analysts frequently work cross-functionally, partnering with teams such as finance, IT, and logistics to identify inefficiencies and recommend solutions. This often involves gathering data from stakeholders, mapping out workflow processes, and facilitating meetings to discuss potential improvements. Strong communication skills are essential, as Operations Analysts must clearly present their findings and gain buy-in from diverse teams. Through this collaboration, they play a key role in driving continuous improvement and operational efficiency across the organization.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those in high-demand areas can earn over $90,000. Compensation often includes benefits and opportunities for bonuses based on performance.

How much do operations analysts make in the US?

Operations analysts in the US typically earn a median annual salary of around $65,000 to $75,000, with entry-level positions starting lower and experienced analysts earning over $90,000. Salaries vary based on industry, location, experience, and certifications such as Six Sigma or data analysis tools.
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Operations Analyst jobs near you
Infographic showing various Operations Analyst job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,800 per year, or $31.6 per hour.

Business Operations Technician

Berkley

Homewood, AL • On-site

Other

Re-posted 10 days ago

Key responsibilities

  • Support new and renewal client onboarding processes, including welcome calls and explaining service expectations.

  • Provide technical support related to policy issuance, endorsements, and policy-related changes, and collaborate with teams on creating custom service plans.

  • Manage regulatory challenges such as proof-of-coverage issues and claim data errors, ensuring compliance with state regulations and filings.

Job description

Company Details
Berkley Industrial Comp
Berkley Industrial Comp's (BIN) underwriting department focuses on workers' compensation insurance, partnering closely with underwriting and business engagement teams to support strong renewal outcomes and customer service. The Associate Underwriter role is a key part of this function, helping ensure renewal business is effectively reviewed, quoted, and retained while gaining exposure to all facets of the underwriting job.
The Company is an equal employment opportunity employer.
Responsibilities
This role is critical to Berkley Industrial Comp's (BIN) pledge of providing exceptional customer service. The role requires individuals to develop a working knowledge of each BIN department and utilize strong communication skills when resolving questions from external customers. BIN's goal of creating a "one-stop-shop" service platform requires empowering the Business Operations Technicians to accurately support the organizations objectives through critical technical support.
Key functions include but are not limited to the following:
  • New/Renewal Client Onboarding
    • Welcome Call
    • Explanation of RAMP / RESOLUTION Service Expectations
    • Introduce Key Contacts at BIN
    • Verify customer contacts
    • Explain payment plan / responsibilities
  • Collaborate with BIN's RAMP team to create custom service plans for policy holders
  • Act as subject matter experts of BIN processes and systems
  • Create and review online first notice of injury reports and collaborate with RESOLUTION Specialists
  • Provide technical support to BIN's underwriting department through completion of policy issuance, policy endorsements and other critical policy-related changes
  • Manage regulatory challenges for BIN's RESOLUTION and UW departments, examples include:
    • Proof-of-coverage issues
    • Claim-related data feed errors
  • Ensure state regulations and annual filings are completed for both RESOLUTION and UW operations
  • Ensures incoming communications are properly identified and routed correctly
  • Design practices, processes, and procedures that are effective, understandable and repeatable for client accounts
  • Serve as primary point-of-contact for external customer questions, both policy and claims-related

Qualifications
Education Requirement
  • Bachelor's degree preferred

Qualifications: Include necessary skills/experience and core competencies required
  • 1-3 years' customer service experience preferred
  • Strong analytical skills
  • Excellent critical thinking skill set
  • Proficient with MS Office products (Word, Excel, Power BI)
  • Ability to adapt to unfamiliar situations
  • Demonstrate strong attention to detail and ability quickly
  • Positive "find a way" attitude to multi-task
  • Ability to work with a team with one unified goal.

Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

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