Operations Analyst Operations Jobs in Naples, FL

Job Description: Position Summary
The Sr. Business Intelligence Analyst provides data and analysis used to shape improvement in quality throughout the organization. Works to collect, process, integrate and analyze and present data; provide tools, descriptions, answers and guidance for projects to improve deliverables. Ensures accurate and valid reporting as well as usability of systems. Using advanced technology skills, identifies the most efficient method to collect, manage and report data. Educate and train team members on how to use the data, display information in new forms and content for the purpose of analysis and option exploration.
Supervises
N/A
Essential Duties and Responsibilities (other duties may be assigned)
• Develop and lead strategic and operational analytical projects from conception to implementation and presentation to senior leaders and colleagues.
• Performs complex statistical analysis displaying an advanced knowledge of software applications used for statistical analysis and presentation of business information and data – Excel (macros, pivot tables), PowerPoint, Solomon, BI-360, Tessitura, etc.
• Establish and calculate the appropriate statistics and tests to generate the correct evaluation of the data. Determine the appropriate output for the results; charts vs. tables and required detail level.
• Ensure complete validation of all new and existing reporting, models and cubes.
• Development and support of reporting solutions using POWER BI and a variety of data sources including (SQL)
• Access, export and manipulate data from several data sources as outlined for specific purpose. Data sources include: Tessitura, BI-360, HRMS, TMS, RMS, Aloha, and others as applicable.
• Works on medium to complex and cross-functional business intelligence solutions.
• Works on multiple tasks/projects and will work as a functional lead when needed.
• Ability to work effectively across multiple functions to identify and support reporting needs and requirements—actively listen and translate business needs into effective data, report, and visualization outputs.
• Evaluate current reporting framework and processes to discover opportunities to move existing reports to more effective and consumable outputs.
• Maintain documentation and change control.
• Document and establish policies and procedures for all business intelligence functions. This is in addition to documenting changes and processes in stored procedures.
• Works with internal and external patrons to develop and analyze business needs.
• Identifies and provides input to new technology opportunities that have an impact on the Business Intelligence systems.
• Facilitate and lead monthly meetings with representatives from each department, soliciting and providing feedback on organizational issues with regards to Tessitura.
• Reviews test plans and monitors testing process to ensure business results are tested. Resolves issues based on test results.
• Provides input to the development of information quality metrics.
• Researches tools, frameworks and mechanisms for data analytics.
• Interfaces with vendors to keep up with new technologies, pricing and patron applicability.
• Create SQL stored procedures, tables and view for use in reporting and automated processes.
• Write and run custom and ad hoc reports, queries and dashboards; generate lists.
• Maintain databases and software ensuring good data hygiene and best practices.
• Adheres to current industry standards.
• Develops standards, policies and procedures for the form, structure and attributes of the business intelligence tools and systems.
• Train users to transform data into action-oriented information and to use the information correctly.
• Observe safety requirements. Report safety issues and items requiring work orders to Supervisor or Security.
• Works effectively with all Artis—Naples team members.
QUALIFICATIONS:
Competencies, Core Values Education and Experience
Competencies
To perform this job successfully, an individual should possess and demonstrate the following competencies:
Analytical – is able to analyze and interpret l data and prepare reports.
Financial – has knowledge of nonprofit financial accounting.
Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in-group problem solving situations; uses reason even when dealing with emotional topics.
Technical Skills – knowledge of computerized information systems used in financial and accounting applications and office systems.
Oral Communication – speaks clearly, confidently and persuasively in positive or negative situations; listens and gets clarification; participates constructively and thoughtfully in meetings.
Written Communication – writes clearly and informatively; presents numerical data effectively.
Teamwork – contributes to building a positive team spirit; puts success of team above own interests; builds morale and group commitments to goals and objectives; supports other’s efforts to succeed; fosters a cooperative work environment.
Leadership –exhibits confidence in self and others.
Quality Management – improves and promotes quality; demonstrates accuracy and thoroughness.
Cost Consciousness – works within approved budgets; develops and implements cost saving measures; contributes to positive revenue generation; conserves organizational resources.
Diversity – shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics – treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.
Organizational Core Values
Collaborative – working internally and externally to accomplish something together that we may not be able to accomplish separately in order to realize shared goals.
Transparency – behaving and communicating in a manner that exudes openness and sheer honesty.
Excellence – a standard of performance that surpasses ordinary standards.
Accountability – the acceptance and assumption of responsibility for actions, decisions and results.
Patron-first – placing the patron at the center of our efforts.
Integrity – a commitment to the highest standards, values and principles through every action and decision.
Education/Experience• Bachelor’s Degree in Computer Sciences, Information Systems or Business Management.
• 3-5 years of Business Analysis or related technical experience.• 1-3 years of Project management experience.
• Knowledge of one or more business functional areas.
• Excellent communication, organizational and customer service skills.
• Proficient skills in various software packages including Word, Excel, POS software, Tessitura, etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.