Operations Analyst Operations Jobs in Ontario (NOW HIRING)

This role is eligible for our hybrid work model: Two days in-office.

Why this job's a big deal:

This role focuses on driving operational excellence through data analysis, supplier collaboration, and process improvement. The individual will support supplier-driven updates, resolve operational issues, and analyze supplier and business performance metrics to identify trends and opportunities. They will translate insights into actionable recommendations, helping to improve processes, policies, and overall performance in partnership with cross-functional teams.

In this role you will get to:

• Execute supplier-driven updates, including rental location and fleet changes, ensuring accuracy and timeliness.

• Serve as the primary operational point of contact for suppliers, managing change requests and day-to-day inquiries while aligning system requirements with partner capabilities.

• Leverage SQL skill and API request/response analysis to troubleshoot issues, identify inefficiencies, and drive process improvements.

• Analyze supplier and business performance metrics to identify trends and anomalies, generate actionable insights, and partner cross-functionally to improve systems, policies, and performance.

• Leverage generative AI tools to enhance workflows, improve efficiency, and support strategic initiatives.

Who you are:

• Solid SQL fundamentals and experience working with and streamlining AI workflows.

• Develop a working understanding of how data is exchanged via APIs - including request/response structures, field mapping, and common failure modes -- to effectively troubleshoot integration issues and serve as an informed liaison between business and technical teams.

• Highly analytical and detail-oriented, with strong critical thinking skills and the ability to collaborate effectively across cross-functional teams and external partners.

• Proactive self-starter with strong organizational and communication skills; able to manage multiple projects in a fast-paced environment and deliver against deadlines.

• Experience Level: 4-years degree in business related field, 2-4 years of business or related experience a plus.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $70,000-80,000 CAD

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized.

We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Our benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:

Health & wellness coverage including medical, dental, vision, and mental health resources

Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days

Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)

Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts

Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits

Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits

A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Specific benefits and programs vary by location.

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary.

Applying for this position

We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.

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