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Operations Analyst Manager Jobs in Olney, MD (NOW HIRING)

Aston Carter

Senior Operations Analyst

Hanover, MD · On-site

$75K - $90K/yr

Senior Operations Analyst (Hybrid) The Manager of Operations Support leads a team responsible for delivering exceptional customer service to external clients and internal corporate and field office ...

FocusKPI

Marketing Operations Analyst

Gaithersburg, MD · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Largo, MD · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Rockville, MD · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

SEACORP

Financial Operations Analyst

Arlington, VA · On-site

Operational Tasks: Assisting with bill payments, tax disbursements, and managing vendors ... Researching opportunities, analyzing financial data, due diligence, and monitoring portfolio ...

Cape

Operations Analyst, Federal

Washington, DC · On-site

They are seeking a Government Operations Analyst to support the Product Operations team, focusing ... Preferred : • Prior experience managing CONUS or OCONUS/Deployed supply chain operations. • ...

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Operations Analyst Manager information

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How much do operations analyst manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operations analyst manager in Olney, MD is $34.55, according to ZipRecruiter salary data. Most workers in this role earn between $24.62 and $41.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by operations analyst managers, and how can they be effectively addressed?

Operations Analyst Managers often encounter challenges such as balancing data-driven insights with practical implementation, managing cross-functional communication, and adapting to rapidly changing business needs. To address these, it's important to develop strong problem-solving skills, foster open communication with stakeholders, and stay updated on industry best practices. Regular team meetings and collaboration with IT, finance, and other departments help ensure alignment and drive process improvements, making the role dynamic and impactful.

How much do operations analyst managers earn?

Operations analyst managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, industry, and location. They often oversee data analysis, process improvements, and team management, requiring strong analytical and leadership skills.

Is an operations analyst manager entry level?

An operations analyst manager is typically a mid- to senior-level role that requires several years of experience in operations, data analysis, or related fields. It usually involves managing teams, developing strategies, and using tools like Excel or data visualization software, and is not considered entry level.

What is the difference between Operations Analyst Manager vs Operations Analyst?

AspectOperations Analyst ManagerOperations Analyst
Required CredentialsBachelor's degree; often some management experienceBachelor's degree; entry-level or related certifications
Work EnvironmentSupervisory role overseeing teams and projectsAnalyzing data, supporting operations, and reporting
Employer & Industry UsageUsed in companies with larger operations teamsCommon in various industries for operational support
Search & Comparison IntentLooking for managerial operational rolesSeeking operational analysis or support roles

The Operations Analyst Manager typically oversees teams, manages projects, and requires some management experience, whereas the Operations Analyst focuses on data analysis and supporting operational processes. The managerial role involves leadership responsibilities, while the analyst role is more focused on analysis and reporting within the same industry.

What are the key skills and qualifications needed to thrive as an operations analyst manager?

To thrive as an Operations Analyst Manager, you need strong analytical skills, experience in process optimization, and a background in business or management, often supported by a relevant bachelor's degree. Familiarity with data analysis tools like Excel, SQL, and business intelligence platforms, as well as certifications such as Lean Six Sigma, is typically required. Exceptional leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and driving operational improvements. These skills are crucial for identifying inefficiencies, implementing strategic solutions, and ensuring organizational success.

What is an operations analyst manager?

An Operations Analyst Manager is a professional responsible for overseeing the analysis and optimization of an organization's operational processes. They lead a team of analysts to identify inefficiencies, develop strategies for improvement, and implement solutions to enhance productivity and performance. This role often collaborates with other departments, utilizes data-driven decision making, and ensures that operational goals align with the company's objectives.

Is operations analyst manager a good career?

An Operations Analyst Manager role is a solid career choice for those interested in overseeing operational processes, analyzing data, and improving efficiency within organizations. It typically requires strong analytical skills, proficiency with tools like Excel or SQL, and leadership abilities, offering opportunities for advancement into senior management positions.
What cities near Olney, MD are hiring for Operations Analyst Manager jobs? Cities near Olney, MD with the most Operations Analyst Manager job openings:
Operations Analyst Manager jobs near you

Senior Operations Analyst

Aston Carter

Hanover, MD • On-site

$75K - $90K/yr

Full-time

Posted 13 days ago

Job description

Senior Operations Analyst (Hybrid)
Job Description
The Manager of Operations Support leads a team responsible for delivering exceptional customer service to external clients and internal corporate and field office teams. This role oversees the management and collection of customer accounts, ensures operational excellence in invoicing and collections, and serves as a key escalation point for complex team, office, and account issues. The Manager focuses heavily on developing team members, building strong customer and internal relationships, and adapting to evolving business needs while maintaining a high level of professionalism and accountability.
Responsibilities
  • Lead and manage the day-to-day operations of assigned customer accounts, ensuring timely and accurate invoicing, collections, and overall account management.
  • Provide the highest level of customer service to external customers and internal corporate and field office employees, resolving issues promptly and professionally.
  • Serve as the primary escalation point and support liaison for team, field office, and customer-related issues, ensuring effective resolution and communication.
  • Oversee the technical and professional development of team members, providing daily feedback, coaching, and guidance to support their growth.
  • Conduct quarterly performance evaluations for team members and use the results to create development plans and address performance gaps.
  • Act as a support liaison for field offices by addressing operational and accounting questions related to customer accounts.
  • Ensure thorough management of customer accounts, including monitoring outstanding balances, coordinating collections activities, and working directly with clients to resolve discrepancies or disputes.
  • Build and maintain strong relationships with customers, field offices, and internal stakeholders to support long-term account stability and satisfaction.
  • Promote and foster a team-oriented environment that is fair, open, honest, humble, and competitive, encouraging collaboration and high performance.
  • Hold team members, peers, and supervisors accountable for commitments, performance standards, and adherence to policies and procedures.
  • Apply strong decision-making and problem-solving skills to analyze operational issues and implement effective solutions.
  • Utilize finance, accounting, and operations analysis skills to identify trends, improve processes, and support sound business decisions.
  • Manage workload distribution across the team by evaluating priorities, balancing individual and team responsibilities, and ensuring deadlines are met.
  • Identify areas for improvement in team performance and operational processes, and implement changes to enhance efficiency and service quality.
  • Employ effective communication practices to deliver clear, consistent messages to team members, customers, and internal partners.
  • Support project management efforts related to operations support, ensuring tasks are completed on time and aligned with business objectives.
  • Demonstrate professionalism and adaptability in response to changes in the workplace, including evolving processes, systems, and business needs.

Essential Skills
  • 1-3 years of management experience leading and developing a team.
  • BA / BS degree in Business, Finance, or Accounting preferred.
  • Strong leadership skills with the ability to coach, train, and develop all team members.
  • Thorough knowledge of business policies and account management practices.
  • Proficiency in finance, accounting, and operations analysis related to customer accounts.
  • Demonstrated ability to manage customer accounts, including invoicing, collections, and customer service.
  • Strong decision-making skills with the ability to resolve complex operational and account issues.
  • Excellent client support and customer service skills, with a focus on building long-term relationships.
  • Effective communication skills, both written and verbal, with the ability to interact confidently with customers, field offices, and internal stakeholders.
  • Strong work ethic and commitment to delivering high-quality results.
  • Ability to provide and maintain a team-oriented environment that is fair, open, honest, humble, and competitive.
  • Ability to hold team members, peers, and supervisors accountable for performance and responsibilities.
  • Strong time management, prioritization, and organizational skills to evaluate and balance team and individual workloads.
  • Ability to assess team performance and identify areas for improvement for both the team and individual contributors.

Additional Skills & Qualifications
  • Experience serving as an escalation point and support liaison for operational and customer-related issues.
  • Experience in project management within operations or finance environments.
  • Negotiation skills to address and resolve outstanding account issues with clients.
  • Exposure to or familiarity with structured communication models and best practices for professional communication.
  • Demonstrated ability to adapt to changes in the workplace, including new processes, tools, or organizational priorities.
  • Interest in learning the broader business and pursuing career growth within financial operations leadership roles.
  • Ability to contribute positively to an outgoing, team-oriented, and collaborative office culture.
Job Type & Location
This is a Permanent position based out of HANOVER, MD.
Pay and Benefits
The pay range for this position is $75000.00 - $90000.00/yr.
Medical insuranceDental insuranceVision insuranceHealth Savings Account (HSA) and Flexible Spending Account (FSA) optionsEmployee Assistance Program (EAP)Mental health and wellness resourcesLife insuranceDisability coverage
Workplace Type
This is a hybrid position in HANOVER,MD.
Application Deadline
This position is anticipated to close on Aug 7, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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