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Operations Analyst Manager Jobs in Birmingham, AL

Berkley

Business Operations Technician

Homewood, AL · On-site

Manage regulatory challenges for BIN's RESOLUTION and UW departments, examples include: * Proof-of ... Strong analytical skills * Excellent critical thinking skill set * Proficient with MS Office ...

Berkley

Business Operations Technician

Homewood, AL

Manage regulatory challenges for BIN's RESOLUTION and UW departments, examples include: * Proof-of ... Strong analytical skills * Excellent critical thinking skill set * Proficient with MS Office ...

Staff Financial Group

FP&A Manager - REMOTE

Birmingham, AL · Remote

$120K - $125K/yr

Expanding operations and strategic growth require advanced financial support across executive and ... Qualifications: ● 5+ years of experience as a financial analyst, ideally in a PE-backed company ...

Apex Systems

Data Analyst

Birmingham, AL · On-site

Experience working with asset management, maintenance, or operational data. * Experience integrating, managing, analyzing, and reporting data from multiple systems or sources. * Familiarity with ...

Big Whiskey

Operations Manager

Alabaster, AL

The Restaurant Operations Manager oversees day-to-day operations to deliver consistent guest ... Oversee inventory management, ordering, receiving, and variance analysis; maintain accurate stock ...

Amazon

Operations Manager

Bessemer, AL · On-site

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... and analytical problem-solving. You will also play a key role in maintaining our customer ...

JHB-CUI

CUI-OPERATIONS MANAGER

Birmingham, AL · On-site

$110 - $150/hr

Strong analytical mindset with experience using operational metrics and KPIs to drive performance ... operations management position. You'll have the opportunity to: * Build and develop ...

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How much do operations analyst manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for operations analyst manager in Birmingham, AL is $31.63, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $37.84 per hour, depending on experience, location, and employer.

What is an operations analyst manager?

An Operations Analyst Manager is a professional responsible for overseeing the analysis and optimization of an organization's operational processes. They lead a team of analysts to identify inefficiencies, develop strategies for improvement, and implement solutions to enhance productivity and performance. This role often collaborates with other departments, utilizes data-driven decision making, and ensures that operational goals align with the company's objectives.

What are the key skills and qualifications needed to thrive as an operations analyst manager?

To thrive as an Operations Analyst Manager, you need strong analytical skills, experience in process optimization, and a background in business or management, often supported by a relevant bachelor's degree. Familiarity with data analysis tools like Excel, SQL, and business intelligence platforms, as well as certifications such as Lean Six Sigma, is typically required. Exceptional leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and driving operational improvements. These skills are crucial for identifying inefficiencies, implementing strategic solutions, and ensuring organizational success.

What are some common challenges faced by operations analyst managers, and how can they be effectively addressed?

Operations Analyst Managers often encounter challenges such as balancing data-driven insights with practical implementation, managing cross-functional communication, and adapting to rapidly changing business needs. To address these, it's important to develop strong problem-solving skills, foster open communication with stakeholders, and stay updated on industry best practices. Regular team meetings and collaboration with IT, finance, and other departments help ensure alignment and drive process improvements, making the role dynamic and impactful.

What is the difference between Operations Analyst Manager vs Operations Analyst?

AspectOperations Analyst ManagerOperations Analyst
Required CredentialsBachelor's degree; often some management experienceBachelor's degree; entry-level or related certifications
Work EnvironmentSupervisory role overseeing teams and projectsAnalyzing data, supporting operations, and reporting
Employer & Industry UsageUsed in companies with larger operations teamsCommon in various industries for operational support
Search & Comparison IntentLooking for managerial operational rolesSeeking operational analysis or support roles

The Operations Analyst Manager typically oversees teams, manages projects, and requires some management experience, whereas the Operations Analyst focuses on data analysis and supporting operational processes. The managerial role involves leadership responsibilities, while the analyst role is more focused on analysis and reporting within the same industry.

What are the most commonly searched types of Operations Analyst jobs in Birmingham, AL?

The most popular types of Operations Analyst jobs in Birmingham, AL are:

What are popular job titles related to Operations Analyst Manager jobs in Birmingham, AL?

For Operations Analyst Manager jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Operations Analyst Manager jobs in Birmingham, AL look for?

The top searched job categories for Operations Analyst Manager jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Operations Analyst Manager jobs?

Cities near Birmingham, AL with the most Operations Analyst Manager job openings:

Operations Analyst Manager jobs near you

Business Operations Technician

Berkley

Homewood, AL • On-site

Other

Re-posted 10 days ago

Job description

Company Details
Berkley Industrial Comp
Berkley Industrial Comp's (BIN) underwriting department focuses on workers' compensation insurance, partnering closely with underwriting and business engagement teams to support strong renewal outcomes and customer service. The Associate Underwriter role is a key part of this function, helping ensure renewal business is effectively reviewed, quoted, and retained while gaining exposure to all facets of the underwriting job.
The Company is an equal employment opportunity employer.
Responsibilities
This role is critical to Berkley Industrial Comp's (BIN) pledge of providing exceptional customer service. The role requires individuals to develop a working knowledge of each BIN department and utilize strong communication skills when resolving questions from external customers. BIN's goal of creating a "one-stop-shop" service platform requires empowering the Business Operations Technicians to accurately support the organizations objectives through critical technical support.
Key functions include but are not limited to the following:
  • New/Renewal Client Onboarding
    • Welcome Call
    • Explanation of RAMP / RESOLUTION Service Expectations
    • Introduce Key Contacts at BIN
    • Verify customer contacts
    • Explain payment plan / responsibilities
  • Collaborate with BIN's RAMP team to create custom service plans for policy holders
  • Act as subject matter experts of BIN processes and systems
  • Create and review online first notice of injury reports and collaborate with RESOLUTION Specialists
  • Provide technical support to BIN's underwriting department through completion of policy issuance, policy endorsements and other critical policy-related changes
  • Manage regulatory challenges for BIN's RESOLUTION and UW departments, examples include:
    • Proof-of-coverage issues
    • Claim-related data feed errors
  • Ensure state regulations and annual filings are completed for both RESOLUTION and UW operations
  • Ensures incoming communications are properly identified and routed correctly
  • Design practices, processes, and procedures that are effective, understandable and repeatable for client accounts
  • Serve as primary point-of-contact for external customer questions, both policy and claims-related

Qualifications
Education Requirement
  • Bachelor's degree preferred

Qualifications: Include necessary skills/experience and core competencies required
  • 1-3 years' customer service experience preferred
  • Strong analytical skills
  • Excellent critical thinking skill set
  • Proficient with MS Office products (Word, Excel, Power BI)
  • Ability to adapt to unfamiliar situations
  • Demonstrate strong attention to detail and ability quickly
  • Positive "find a way" attitude to multi-task
  • Ability to work with a team with one unified goal.

Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

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