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Operations Administration Jobs in Edmonton, AB (NOW HIRING)

Gilead

Senior Manager, Lab Operations

Edmonton, AB · On-site

Support purchasing and financial administration for laboratory operations, including purchase orders, invoices, change orders, budget tracking, capital equipment needs * Lead safety, compliance ...

Intelcom

Operation Supervisor

Edmonton, AB · On-site

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents ... Reporting and Administration * Maintainaccuratedelivery, incident, and inventory logs ...

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All JobsOperations Administration JobsOperations Administration Jobs in Edmonton, AB

Operations Administration information

What is the difference between Operations Administration vs Office Coordinator?

AspectOperations AdministrationOffice Coordinator
Required CredentialsTypically a high school diploma or associate degree; some roles prefer administrative or business certificationsHigh school diploma or equivalent; administrative experience helpful
Work EnvironmentOffice settings, often in corporate or industrial environmentsOffice environments, supporting daily administrative tasks
Employer & Industry UsageUsed across various industries including manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, and educational institutions
Search & Comparison IntentPeople comparing administrative roles with operational oversightIndividuals seeking administrative support or entry-level office roles

Operations Administration involves managing broader operational processes, including logistics, compliance, and strategic planning, while Office Coordinators focus on daily administrative tasks like scheduling, correspondence, and office support. Both roles are essential in maintaining efficient office functions but differ in scope and responsibilities.

How does an operations administration professional typically interact with other departments within an organization?

Professionals in Operations Administration regularly collaborate with various departments such as finance, human resources, and logistics to ensure smooth business processes. They often bridge communication gaps by coordinating schedules, managing documentation, and facilitating the flow of information between teams. This cross-functional interaction not only helps identify operational inefficiencies but also supports the implementation of process improvements. Building strong working relationships with colleagues across departments is key to success in this role.

How much does an operations administrator earn?

The average salary for an operations administrator typically ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals or those in high-demand areas can earn higher salaries. Skills in project management and familiarity with office software can influence earning potential.

What does an operations administrator do?

An operations administrator manages daily business functions, including coordinating workflows, maintaining records, and supporting staff to ensure efficient operations. They often use tools like spreadsheets and enterprise software, and may handle scheduling, communication, and process improvements within an organization.

What are the key skills and qualifications needed to thrive as an operations administrator, and why are they important?

To thrive as an Operations Administrator, you need strong organizational abilities, attention to detail, and proficiency in business administration, often supported by a relevant degree or experience. Familiarity with office management software like Microsoft Office Suite, ERP systems, and sometimes certifications such as CAP or PMP are commonly required. Excellent communication, problem-solving, and multitasking skills help you effectively coordinate tasks and support cross-functional teams. These competencies are crucial for ensuring seamless business operations, efficiency, and the smooth handling of daily administrative functions.

What is operations administration?

Operations Administration refers to the management and coordination of an organization's day-to-day activities to ensure efficient and effective business operations. This role typically involves overseeing administrative processes, streamlining workflows, maintaining records, and supporting various departments. Professionals in operations administration help ensure that businesses run smoothly by implementing policies, managing resources, and facilitating communication between teams. Their work is essential for improving productivity and maintaining organizational standards.

Is operations administration a high paying job?

Operations administration roles can offer competitive salaries, especially with experience, certifications, and in larger organizations. Salaries vary based on industry, location, and level of responsibility, but they generally provide a stable income with opportunities for advancement.
What are popular job titles related to Operations Administration jobs in Edmonton, AB? For Operations Administration jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Operations Administration jobs in Edmonton, AB look for? The top searched job categories for Operations Administration jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Operations Administration jobs? Cities near Edmonton, AB with the most Operations Administration job openings:
Operations Administration jobs near you
Infographic showing various Operations Administration job openings in Edmonton, AB as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Administrative Associate - Home Health Monitoring Operations (Bilingual - English/French)

TELUS

Edmonton, AB • Remote

Other

Re-posted 15 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

24th of 96 rated telecommunications companies

Job description

Description

Ready to help revolutionize healthcare for Canadians?

Our team and what we'll accomplish together

As a key member of the Home Health Monitoring Operations team at TELUS Health, you'll be on the frontlines of supporting patients and their care teams as they navigate the future of remote care. TELUS Home Health Monitoring has been trusted by Canadian health authorities for over 10 years, and the people behind our support operations are central to delivering on that promise every day.

In this fully remote role, your empathy, bilingual communication skills, and technical aptitude will directly shape the experience of patients managing chronic conditions and post-surgical recovery from the comfort of their own homes. Our platform enables clinicians to track patients' vital signs and health data using connected devices and digital tools - allowing care teams to optimize health outcomes, intervene early to prevent complications, and reduce unnecessary hospital visits. You'll be the human connection that makes all of that possible.

Our commitment: Better healthcare options for everyone. We leverage the power of technology to deliver better health outcomes for Canadians - and the people behind those interactions are what make it possible.

What you'll do

We are looking for a patient, bilingual communicator with a knack for problem-solving and a genuine desire to support patients and healthcare professionals. You'll be the go-to resource for patients and clinicians using TELUS Home Health Monitoring - helping them stay connected, stay informed, and stay home.

Here's how:

Patient & Clinician Support

  • Provide compassionate, bilingual support (English and French) to patients and healthcare clinicians via phone, email, and other communication channels
  • Guide patients through using the TELUS Health Monitor app, submitting vitals via Bluetooth-connected devices, and navigating their condition-specific health questionnaires
  • Support clinicians and care teams with platform navigation, patient onboarding, and care coordination questions
  • Deliver a consistently warm, professional experience that keeps patients comfortable and confident at home

Technical Troubleshooting

  • Assist patients with setup and use of pre-configured monitoring kits including tablets, blood pressure monitors, pulse oximeters, scales, and thermometers
  • Diagnose and resolve device and connectivity issues in plain, accessible language
  • Document issues and resolutions accurately in relevant systems
  • Identify recurring issues and flag trends to the operations team

Operations & Administration

  • Maintain detailed and accurate records of all patient and clinician interactions
  • Follow established workflows and protocols to ensure compliance and consistency
  • Manage workload independently in a fully remote environment
  • Collaborate with teammates and clinical liaisons to ensure seamless patient experiences
Qualifications

What you bring

  • Bilingual proficiency in English and French (written and spoken)
  • Strong communication skills with a patient, empathetic approach - especially when supporting seniors and those managing chronic conditions
  • Demonstrated ability to troubleshoot technical issues and explain solutions in plain language
  • Excellent organizational skills and high attention to detail
  • Proven ability to work independently and reliably in a remote environment
  • Flexibility to work rotating schedules across a 7-day week (Monday through Sunday, 8am-8pm EST), with your assigned work week being any 5 consecutive days, plus periodic on-call weekend shifts in addition to your regular schedule

Great-to-haves

  • Experience working with elderly populations or individuals managing chronic conditions
  • Background in healthcare, home care, or a regulated health environment
  • Previous customer service or technical support experience
  • Familiarity with remote patient monitoring or clinical workflows

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

What TELUS employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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