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Operations Administration Jobs in Chicopee, MA (NOW HIRING)

Insight Global

Administration Assistant

Tolland, CT · On-site

$22 - $28/hr

Experience supporting scheduling, field teams, estimates, customer calls, or operational ... Support general office administration, including data entry, document organization, customer ...

Elms

MBA Director

Chicopee, MA

PRIMARY RESPONSIBILITIES Provide strategic and operational expertise and oversight of the MBA Program. Develop and implement a strategic plan for the MBA Program that is in alignment with the ...

Elms

MBA Director

Chicopee, MA · On-site

PRIMARY RESPONSIBILITIES Provide strategic and operational expertise and oversight of the MBA Program. Develop and implement a strategic plan for the MBA Program that is in alignment with the ...

TicketNetwork

Director DevOps

South Windsor, CT · On-site

$51.25 - $70.25/hr

You will build and oversee a world-class DevOps organization, align strategies with business ... Hybrid Cloud Administration with VMWare and AWS and beneficial as well in Azure * Strong ...

ServiceNet

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

Tuition assistance Residential Director of Operations Department: Developmental Brain Injury ... Certification in Medication Administration (MAP) Perks & Benefits: We invest in our people the way ...

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All JobsOperations Administration JobsOperations Administration Jobs in Chicopee, MA

Operations Administration information

See Chicopee, MA salary details

$14

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$63

How much do operations administration jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for operations administration in Chicopee, MA is $29.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $32.36 per hour, depending on experience, location, and employer.

What is the difference between Operations Administration vs Office Coordinator?

AspectOperations AdministrationOffice Coordinator
Required CredentialsTypically a high school diploma or associate degree; some roles prefer administrative or business certificationsHigh school diploma or equivalent; administrative experience helpful
Work EnvironmentOffice settings, often in corporate or industrial environmentsOffice environments, supporting daily administrative tasks
Employer & Industry UsageUsed across various industries including manufacturing, logistics, and corporate sectorsCommon in corporate, healthcare, and educational institutions
Search & Comparison IntentPeople comparing administrative roles with operational oversightIndividuals seeking administrative support or entry-level office roles

Operations Administration involves managing broader operational processes, including logistics, compliance, and strategic planning, while Office Coordinators focus on daily administrative tasks like scheduling, correspondence, and office support. Both roles are essential in maintaining efficient office functions but differ in scope and responsibilities.

How does an operations administration professional typically interact with other departments within an organization?

Professionals in Operations Administration regularly collaborate with various departments such as finance, human resources, and logistics to ensure smooth business processes. They often bridge communication gaps by coordinating schedules, managing documentation, and facilitating the flow of information between teams. This cross-functional interaction not only helps identify operational inefficiencies but also supports the implementation of process improvements. Building strong working relationships with colleagues across departments is key to success in this role.

How much does an operations administrator earn?

The average salary for an operations administrator typically ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals or those in high-demand areas can earn higher salaries. Skills in project management and familiarity with office software can influence earning potential.

What does an operations administrator do?

An operations administrator manages daily business functions, including coordinating workflows, maintaining records, and supporting staff to ensure efficient operations. They often use tools like spreadsheets and enterprise software, and may handle scheduling, communication, and process improvements within an organization.

What are the key skills and qualifications needed to thrive as an operations administrator, and why are they important?

To thrive as an Operations Administrator, you need strong organizational abilities, attention to detail, and proficiency in business administration, often supported by a relevant degree or experience. Familiarity with office management software like Microsoft Office Suite, ERP systems, and sometimes certifications such as CAP or PMP are commonly required. Excellent communication, problem-solving, and multitasking skills help you effectively coordinate tasks and support cross-functional teams. These competencies are crucial for ensuring seamless business operations, efficiency, and the smooth handling of daily administrative functions.

What is operations administration?

Operations Administration refers to the management and coordination of an organization's day-to-day activities to ensure efficient and effective business operations. This role typically involves overseeing administrative processes, streamlining workflows, maintaining records, and supporting various departments. Professionals in operations administration help ensure that businesses run smoothly by implementing policies, managing resources, and facilitating communication between teams. Their work is essential for improving productivity and maintaining organizational standards.

Is operations administration a high paying job?

Operations administration roles can offer competitive salaries, especially with experience, certifications, and in larger organizations. Salaries vary based on industry, location, and level of responsibility, but they generally provide a stable income with opportunities for advancement.
What cities near Chicopee, MA are hiring for Operations Administration jobs? Cities near Chicopee, MA with the most Operations Administration job openings:
Operations Administration jobs near you
Infographic showing various Operations Administration job openings in Chicopee, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,554 per year, or $29.6 per hour.

Administration Assistant

Insight Global

Tolland, CT • On-site

$22 - $28/hr

Contractor

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Required Skills & Experience


•Minimum 1 year of administrative, office, receptionist, scheduling, or customer service experience.

•Strong phone presence with the ability to communicate politely, professionally, and confidently with customers and internal teams.

•Strong organizational skills and ability to manage multiple priorities in a fast-paced, service-based environment.

•Dependable, reliable, and able to work fully onsite Monday through Friday.

•Basic Microsoft Office skills, especially Excel for data entry, simple calculations, and working within pre-built templates.

•Comfortable learning and using CRM, scheduling, or customer management systems.

•Ability to fit into a small, lean, hands-on office environment and reduce administrative burden quickly.


Nice to Have Skills & Experience


•Prior experience in landscaping, construction, home services, specialty trades, contracting, plumbing, electrical, or another blue-collar/service-based business.

•Experience supporting scheduling, field teams, estimates, customer calls, or operational coordination.

•QuickBooks Online experience.

•CRM experience such as Salesforce, HubSpot, Jobber, ServiceTitan, LMN, or similar customer/scheduling platforms.

•Exposure to invoicing, AP/AR, or basic bookkeeping support.

•Ability to assist with limited time-and-materials estimating for maintenance or lawn care services, where applicable.


Job Description


Insight Global's client is seeking a reliable and organized Seasonal Office Administrator to support daily office operations, customer communication, scheduling, invoicing, and administrative coordination for a fast-moving business. This person will serve as a central point of contact for inbound customer calls, lead intake, calendar coordination, AP/AR support, and general office workflow. The ideal candidate is dependable, professional on the phone, comfortable working onsite in a small office environment, and able to quickly adapt to a service-based business that supports both office leadership and field operations.


Please note this is a seasonal role. The client operates from mid-to-late March through November and typically closes during the winter season from November through March.


Day-to-Day Responsibilities

•Answer incoming calls professionally, assist with customer intake, and direct inbound/outbound leads to the appropriate next step.

•Schedule appointments, manage calendars, and coordinate meetings for customers, leadership, estimators, and field operations.

•Support general office administration, including data entry, document organization, customer records, and day-to-day office workflow.

•Assist with accounts payable/accounts receivable support, invoicing, and basic financial administrative tasks.

•Provide scheduling and administrative support to leadership, including personal scheduling assistance as needed.

•Coordinate with estimators and field teams to help ensure customer requests, appointments, and operational needs are communicated clearly.

•Use Microsoft Office, especially Excel, for basic data entry, copy/paste functions, sums, subtotals, and maintaining pre-built spreadsheets.

•Utilize CRM or scheduling systems to track customer details, appointment notes, and follow-up activity.

•Support customer/client meeting coordination and help maintain an organized, responsive office environment.
3 MONTH CONTRACT - MARCH TO NOVEMBER IS WHEN THEY OPERATE
1-2 years exp $22-23

2-3 years exp $23-25

3-5 years $26-28