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Operations Administration Manager Jobs in Washington

Peraton

Manager, Contracts Administration

Reston, VA · On-site

Ensures assigned contracts/subcontracts achieves optimal operational performance by adhering to ... Duties may include management and administration of company contracts, including contract ...

camd

ADMINISTRATION - MANAGER ON DUTY

Columbia, MD

$17.25/hr

Columbia Athletic Club is seeking a Manager on Duty (MOD) to oversee the day-to-day operations of the club and ensure that members, guests, and prospective members receive an exceptional, welcoming ...

camd

ADMINISTRATION - MANAGER ON DUTY

Columbia, MD

$17.25/hr

Columbia Athletic Club is seeking a Manager on Duty (MOD) to oversee the day-to-day operations of the club and ensure that members, guests, and prospective members receive an exceptional, welcoming ...

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All JobsOperations Administration JobsOperations Administration Manager JobsOperations Administration Manager Jobs in Washington

Operations Administration Manager information

What does an admin operations manager do?

An operations administration manager oversees daily business functions, manages administrative staff, and ensures efficient workflow within an organization. They coordinate between departments, implement policies, and often use tools like spreadsheets and management software to optimize operations.

What are some common challenges faced by Operations Administration Managers, and how can they overcome them?

Operations Administration Managers often navigate challenges such as streamlining processes across departments, balancing resource allocation, and adapting to rapidly changing business priorities. To overcome these hurdles, effective communication with cross-functional teams, implementing robust workflow systems, and staying proactive in identifying potential bottlenecks are crucial. Building strong relationships with both leadership and frontline staff also helps ensure alignment and fosters a collaborative environment for continuous improvement.

How much should an operations manager get paid?

The average salary for an operations administration manager varies by location and experience but typically ranges from $70,000 to $120,000 annually. Factors such as industry, company size, and certifications like Six Sigma can influence compensation levels.

What is the average salary for an admin manager?

The average salary for an Operations Administration Manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Factors such as leadership skills, organizational abilities, and familiarity with office management tools can influence compensation levels.

What are the key skills and qualifications needed to thrive as an Operations Administration Manager, and why are they important?

To thrive as an Operations Administration Manager, you need strong organizational, analytical, and leadership skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems, project management tools, and proficiency in Microsoft Office Suite are typically required, along with certifications such as PMP or Six Sigma being advantageous. Exceptional communication, problem-solving abilities, and adaptability are crucial soft skills for collaborating with cross-functional teams and managing change. These competencies ensure efficient operations, effective process improvements, and the achievement of organizational goals.

What is the highest paying administrative job?

The highest paying administrative roles are often executive-level positions such as Chief Administrative Officer (CAO) or Chief Operating Officer (COO), which oversee large organizations and require extensive experience and leadership skills. These roles typically offer six-figure salaries and may include additional bonuses and benefits.

What does an Operations Administration Manager do?

An Operations Administration Manager oversees the administrative and operational functions of an organization to ensure efficiency and compliance with company policies. They coordinate between different departments, manage administrative staff, and implement procedures that streamline workflows. Their responsibilities often include budgeting, reporting, and supporting senior management in strategic planning. This role is crucial for maintaining smooth day-to-day operations and supporting organizational goals.

What is the difference between Operations Administration Manager vs Operations Supervisor?

AspectOperations Administration ManagerOperations Supervisor
CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or Six Sigma beneficialHigh school diploma or associate degree; relevant certifications optional
Work EnvironmentOffice setting, overseeing multiple departments or teamsOn-site, direct supervision of operational staff
Employer & Industry UsageCommon in corporate, manufacturing, and logistics sectorsFound in retail, manufacturing, and service industries
Search & Comparison IntentUnderstanding managerial roles, responsibilities, and qualificationsLooking for supervisory duties, daily operations management

The Operations Administration Manager typically holds a higher-level, strategic role overseeing multiple teams and processes, requiring more advanced credentials. The Operations Supervisor focuses on direct supervision of staff and daily operational tasks. Both roles are essential in operational management but differ in scope and responsibilities.

What are the most commonly searched types of Operations Administration jobs in Washington? The most popular types of Operations Administration jobs in Washington are:
What cities in Washington are hiring for Operations Administration Manager jobs? Cities in Washington with the most Operations Administration Manager job openings:
Operations Administration Manager jobs near you
Infographic showing various Operations Administration Manager job openings in Washington as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.
Operations Manager - SharePoint and Power Platform Operations Manager

Operations Manager - SharePoint and Power Platform Operations Manager

LCG, Inc.

Rockville, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Title: Operations Manager – SharePoint and Power Platform Operations Manager

Location: Rockville, MD

Hybrid: Minimum of 2 Days Onsite (May increase as Client needs may increase)

Clearance: Public Trust

Sponsorship: No sponsorship assistance is available for this position now or in the future. 

Employment Type: Full-Time

Job Overview: We are seeking an experienced Operations Manager – SharePoint and Power Platform Operations Manager to lead operations, administration, governance, maintenance, and support activities for enterprise collaboration and Microsoft Power Platform environments supporting a federal customer. The successful candidate will oversee platform administration, operational support, service delivery, security compliance, help desk operations, lifecycle management, and continuous improvement initiatives across SharePoint, Microsoft 365, Azure services, and Microsoft Power Platform solutions.

This role serves as a key operational lead responsible for ensuring platform availability, performance, governance, security compliance, user support, and delivery of high-quality services in a complex enterprise environment.

Key Responsibilities

Enterprise Collaboration Platform Administration & Operations

  • Lead daily operations, administration, governance, maintenance, monitoring, and support of SharePoint On-Premises, SharePoint Online, Microsoft 365, Azure services, and Microsoft Power Platform environments.
  • Administer SharePoint Server On-Premises environments, including Central Administration, PowerShell scripting, backup and recovery operations, cumulative update (CU) deployment and maintenance, and platform health monitoring.
  • Administer SharePoint Online tenant environments, including site lifecycle management, external sharing governance, App Catalog administration, and SharePoint migrations utilizing SPMT or equivalent migration tools.
  • Support administration, optimization, monitoring, and lifecycle management of Microsoft 365 cloud services and related collaboration technologies.

Azure Administration & Integration Support

  • Configure, administer, and maintain Azure API Management and Azure Application Gateway services.
  • Manage API policies, versioning, developer portal documentation, monitoring, analytics, and integration support activities.
  • Monitor platform performance, availability, and operational health while identifying opportunities for service improvements and optimization.

Power Platform Administration & Governance

  • Administer Microsoft Power Platform environments through the Power Platform Admin Center.
  • Configure and maintain environment strategies across Development, Test, and Production environments.
  • Manage security roles, permissions, Data Loss Prevention (DLP) policies, governance controls, and compliance requirements.
  • Deploy, configure, maintain, and optimize the Microsoft Power Platform Center of Excellence (CoE) Starter Kit.
  • Monitor auditing, usage metrics, performance analytics, and platform adoption.
  • Support citizen developer programs, governance initiatives, solution reviews, and shared governance frameworks.

Operations, Maintenance & Service Delivery

  • Monitor application availability, reliability, capacity, and performance across supported platforms and services.
  • Manage software licensing, subscriptions, service agreements, renewals, and procurement-related activities.
  • Develop, maintain, and continuously improve Standard Operating Procedures (SOPs), operational documentation, knowledge base articles, and support materials.
  • Support platform lifecycle management activities, including upgrades, enhancements, maintenance, and continuous improvement initiatives.
  • Analyze operational metrics and service performance data to identify trends and drive operational excellence.

Change, Configuration & Lifecycle Management

  • Enforce change management and configuration management processes and standards.
  • Support release management, deployment planning, operational readiness reviews, and platform governance activities.
  • Maintain system inventories, configuration documentation, operational records, and technical documentation repositories.
  • Support source control, configuration baselines, and lifecycle management activities across supported environments.

Security, Compliance & Risk Management

  • Support Federal security, privacy, governance, FISMA compliance, and Authority to Operate (ATO) maintenance activities.
  • Conduct vulnerability assessments, remediation efforts, security reviews, and compliance audits.
  • Implement, monitor, and maintain platform-level security controls and access management processes.
  • Support POA&M activities, audit responses, compliance reporting, and security documentation requirements.
  • Collaborate with security stakeholders to ensure compliance with NIH, HHS, NIAID, and Federal cybersecurity requirements.

Help Desk & Customer Support

  • Provide and oversee Tier 1 and Tier 2 customer support services through in-person, phone, and remote screen-sharing support channels.
  • Manage and document incidents, service requests, and operational issues using ServiceNow or other approved IT Service Management (ITSM) platforms.
  • Analyze help desk metrics, incident trends, service requests, and customer feedback to improve service delivery and user experience.
  • Coordinate issue resolution efforts across technical teams and stakeholders.

Program Management & Stakeholder Engagement

  • Coordinate operational support activities across technical teams, contractors, government stakeholders, and business partners.
  • Manage service delivery performance, operational metrics, risks, issues, dependencies, and escalation activities.
  • Develop operational reports, dashboards, management briefings, SOPs, and executive-level communications.
  • Support program management reporting, portfolio reviews, risk management activities, and operational governance initiatives.
  • Drive process improvement, service optimization, platform adoption, and continuous improvement efforts.
  • Collaborate with customer stakeholders to ensure successful platform operations, user adoption, and mission support objectives.

Qualifications

Minimum Qualifications

Required Experience

  • Minimum 8 years of professional experience managing enterprise collaboration platforms, Microsoft 365 environments, Power Platform solutions, or related IT operations.
  • Demonstrated experience leading technical operations teams supporting enterprise applications and platforms.
  • Experience supporting Federal Government IT environments preferred.

Required Certifications (One Required)

Candidates must possess and maintain at least one of the following active Microsoft certifications:

  • Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)
  • Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
  • Microsoft 365 Administrator Expert (MS-102)
  • Microsoft Azure Administrator Associate (AZ-104)

Education

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Information Technology, or a related field required.

Preferred Qualifications

  • Experience supporting NIH, HHS, or other Federal civilian agencies.
  • Experience with ServiceNow.
  • Experience supporting Microsoft Teams, Power BI, Dataverse, and Power Automate.
  • Familiarity with Agile project delivery methodologies.
  • PMP, ITIL, Security+, or related certifications.
  • Experience supporting enterprise collaboration or low-code/no-code platforms in regulated environments.

Compensation and Benefits  

The projected compensation range for this position is $130,000 to $170,000 annual salary benchmarked in the Washington, D.C. metropolitan area.  Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.  

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.  

Devoted to Fair and Inclusive Practices  

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.  

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.  

Securing Your Data  

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.  

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. 

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