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Operational Training Manager Jobs in Raleigh, NC

FastMed

Operations Training Specialist

Durham, NC · On-site

... Manager or Epic trainers as needed. * Facilitate routine cross‑department communication (updates, reminders, FAQs) to reinforce operational expectations. * All other duties as assigned. SKILLS

Wingstop

Field Training Manager

Raleigh, NC · On-site

Conduct in-store training focused on operations, leadership presence, and business acumen. This includes coaching General Managers (GMs) on labor management, food cost controls, and guest experience.

Wingstop

Field Training Manager

Raleigh, NC

Conduct in-store training focused on operations, leadership presence, and business acumen. This includes coaching General Managers (GMs) on labor management, food cost controls, and guest experience.

Wingstop

Field Training Manager

Raleigh, NC · On-site

Conduct in-store training focused on operations, leadership presence, and business acumen. This includes coaching General Managers (GMs) on labor management, food cost controls, and guest experience.

RATP DEV USA

Maintenance Training Manager

Durham, NC · On-site

The Maintenance Training Manager helps ensure work is completed safely, efficiently, and in ... Minimum of 3 years of experience in a maintenance department, fleet maintenance operation, service ...

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Operational Training Manager information

See Raleigh, NC salary details

$24.3K

$49K

$93.3K

How much do operational training manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for operational training manager in Raleigh, NC is $48,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $55,900.00 per year, depending on experience, location, and employer.

What is the difference between Operational Training Manager vs Training Coordinator?

AspectOperational Training ManagerTraining Coordinator
CredentialsRelevant certifications (e.g., OSHA, industry-specific), experience in operations and trainingCertifications in training or education, entry to mid-level experience
Work EnvironmentManufacturing, logistics, or industrial settings; overseeing training programs for operational staffOffice or training facilities; organizing and scheduling training sessions
Employer & Industry UsageManufacturing, logistics, transportation, and industrial sectorsCorporate training departments across various industries

The Operational Training Manager focuses on developing and implementing training programs specifically for operational staff within industrial or manufacturing environments. In contrast, the Training Coordinator handles the organization and scheduling of training sessions across different departments. Both roles require strong communication skills and knowledge of training methods, but the Operational Training Manager has a more strategic and technical focus on operational procedures.

What cities near Raleigh, NC are hiring for Operational Training Manager jobs? Cities near Raleigh, NC with the most Operational Training Manager job openings:
Operational Training Manager jobs near you
Operations Training Specialist

Operations Training Specialist

FastMed

Durham, NC • On-site

Full-time

Posted 2 days ago

FastMed Urgent Care rating

5.6

Company rating: 5.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

The Operations Training Specialist supports the development, coordination, and delivery of operational training and standard work that promote consistency and quality across FastMed. Partnering with Operations, HR, OHS, RCM, Finance, IT, Epic, Clinical/Medical Leadership, and Compliance, this role coordinates training materials, maintains process documentation, and assists with workflow rollouts to ensure training compliance with state and federal regulations. The Operations Training Specialist gathers feedback and basic performance metrics to help improve training effectiveness and operational clarity, reinforcing FastMed’s Compassionate Hospitality approach.


JOB DUTIES
  • Support the creation, updating, and organization of operational training materials, SOPs, and job aids to reinforce standardized workflows.
  • Coordinate logistics for training sessions (scheduling, invites, materials, LMS assignments) and deliver routine trainings as assigned.
  • Assist with documenting process changes and ensuring related training content is updated and distributed promptly.
  • Maintain shared repositories (LMS, SharePoint/OneDrive) to keep operational resources current and easy to access.
  • Collect participant feedback and basic metrics (attendance, completion, knowledge checks) to surface training gaps and improvement opportunities.
  • Coordinate with Regional Directors and Center/Clinic Managers to support consistent adoption of standards across locations.
  • Provide administrative support for Epic‑related workflow training (e.g., materials, scheduling, rosters); escalate issues to the Operations Training Manager or Epic trainers as needed.
  • Facilitate routine cross‑department communication (updates, reminders, FAQs) to reinforce operational expectations.
  • All other duties as assigned.


SKILLS
  • Clear written and verbal communication; dependable cross‑functional collaboration.
  • Organization and attention to detail across multiple priorities and deadlines.
  • Working knowledge of process documentation and basics of continuous improvement/standard work.
  • Proficiency with MS Office and learning technologies; ability to learn Epic workflows relevant to training content.
  • Growth mindset—open to feedback, learning, and iterative improvement.


QUALIFICATIONS
  • Associate’s or Bachelor’s degree preferred; equivalent experience considered.
  • 2–4 years’ experience in training coordination, operations support, or process documentation in healthcare or customer‑service environments.
  • Familiarity with adult‑learning basics and translating process changes into clear training materials.
  • Basic understanding of healthcare regulatory/compliance considerations for training content.
  • Experience with Epic or similar systems preferred; Epic credentialing not required for this role.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


PHYSICAL DEMANDS:

While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.


WORK ENVIRONMENT:

The work environment is mainly in clinical settings. While performing the essential functions of the job the employee may come into contact with a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, employee problems and varying or unpredictable situations. This position must be able to occasionally travel to various FastMed centers as well as community events throughout North Carolina and maintain a valid NC driving license and reliable transportation. Travel may be extended day, and occasional overnight and weekend hours may be required within company travel policy reimbursements and guidelines.

What FastMed Urgent Care employees say

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