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Operational Technology Jobs in Boston, MA (NOW HIRING)

XRHealth

Operations Manager

Boston, MA · On-site

This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to ...

XRHealth

Operations Manager

Boston, MA · On-site

This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to ...

Robert Half

Director of Security Operations

Lowell, MA · On-site

$200K - $250K/yr

Partner with manufacturing, engineering, and OT stakeholders to strengthen monitoring and response coverage for operational technology environments and related telemetry sources. * Mentor and develop ...

Form Energy

VP of IT

Somerville, MA · On-site

$310K - $371K/yr

  • Medical

  • Dental

  • Vision

  • PTO

S. sites through three directors - IT Engineering & Platforms, IT Operations, and Cybersecurity & GRC - building a lean, metrics-driven, audit-ready IT function that delivers excellent service to a ...

Stellix

Senior IT/OT Cyber Solution Architect

Foxboro, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with operations, engineering, IT, and security leadership to understand strategic objectives and shape the IT/OT roadmap. * Support sales and business development activities as the senior ...

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Operational Technology information

See Boston, MA salary details

$14

$26

$41

How much do operational technology jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for operational technology in Boston, MA is $26.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.76 per hour, depending on experience, location, and employer.

What is an operational technology?

An Operational Technology (OT) job involves managing, securing, and maintaining hardware and software that control industrial equipment, processes, and critical infrastructure. OT professionals work in industries like manufacturing, energy, transportation, and utilities to ensure the reliability and security of systems such as SCADA, PLCs, and IIoT devices. Their responsibilities include system integration, cybersecurity, troubleshooting, and compliance with industry standards. As OT and IT systems become increasingly interconnected, OT roles are critical in protecting against cyber threats and ensuring operational efficiency.

What does operational technology do?

Operational technology (OT) involves managing and controlling industrial systems and equipment used in manufacturing, energy, transportation, and other critical infrastructure. OT professionals configure, monitor, and maintain hardware and software such as SCADA systems, PLCs, and sensors to ensure safe and efficient operations. Knowledge of industrial protocols and safety standards is essential in this field.

What skills and qualifications are needed for an operational technology professional?

To thrive in an Operational Technology role, you need a solid understanding of industrial control systems, networking, and cybersecurity, often supported by a degree in engineering, information technology, or a related field. Familiarity with SCADA, PLC programming, and certifications such as ISA/IEC 62443 or CompTIA Security+ are highly valuable. Strong problem-solving, collaboration, and effective communication skills help you excel when addressing complex technical issues and coordinating with operations teams. These competencies are essential to ensure the safe and efficient functioning of critical industrial processes while mitigating operational risks.

What does an operational technology professional do?

Operational Technology professionals are responsible for maintaining, monitoring, and troubleshooting industrial control systems, such as SCADA and PLC networks, to ensure reliable plant or facility operations. Their daily tasks often include performing system updates and patches, responding to equipment alarms, coordinating with IT and operations teams, and conducting routine cybersecurity checks. They may also be involved in project work, such as integrating new automation technologies or optimizing existing processes. This role requires hands-on technical work combined with ongoing collaboration to address both immediate issues and long-term improvements.

What is the job description of operational technology?

Operational Technology (OT) professionals manage and maintain industrial control systems, such as SCADA, PLCs, and DCS, used to monitor and control physical processes in industries like manufacturing, energy, and utilities. They ensure system reliability, security, and safety, often working with specialized tools and following industry standards. Strong technical skills, knowledge of automation, and certifications in relevant systems are typically required.

What are popular job titles related to Operational Technology jobs in Boston, MA?

For Operational Technology jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Operational Technology jobs in Boston, MA look for?

The top searched job categories for Operational Technology jobs in Boston, MA are:

Operational Technology jobs near you
Infographic showing various Operational Technology job openings in Boston, MA as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,691 per year, or $26.3 per hour.

Operations Manager

XRHealth

Boston, MA • On-site

Full-time

Re-posted 9 days ago

Job description

Operations Manager
Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services
About XRHealth
XRHealth is a fully remote telehealth company delivering care across physical therapy, occupational therapy, speech-language pathology, mental health, and nurse practitioner services - enhanced by virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations.
Role Summary
We're looking for an Operations Manager to own and optimize the systems that run our clinic day-to-day. This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to person for how our tools talk to each other and how our operational processes run smoothly.
First 90 Days
This role will immediately step into a high-impact project: planning and executing the systems merger following a recent acquisition. You'll be responsible for mapping out both organizations' operational tech stacks, identifying overlaps and gaps, and leading the integration of systems (CRM, EHR, billing, and related platforms) into one unified operating environment.
Key Responsibilities
  • Own day-to-day administration of core operating systems, including CRM (HubSpot), EHR, billing, and scheduling platforms
  • Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll, communication tools, etc.)
  • Monitor system performance, troubleshoot issues, and coordinate with vendors to resolve technical problems
  • Develop and document standard operating procedures for system usage across teams
  • Identify opportunities to automate manual/tedious workflows and reduce operational bottlenecks
  • Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows
  • Manage user access, permissions, and onboarding/offboarding within operational systems
  • Track and report on key operational metrics using existing dashboards and tools
  • Serve as project lead on new system rollouts or major platform changes
  • Maintain data integrity and consistency across integrated platforms
Qualifications
Required:
  • 3+ years of experience in an operations management or systems administration role
  • Hands-on experience with HubSpot (CRM administration, workflows, automations)
  • Demonstrated experience building/managing integrations between multiple software systems (e.g., via native integrations, Zapier, APIs, or middleware)
  • Strong troubleshooting skills and comfort working directly with vendors on technical issues
  • Excellent organizational skills and ability to manage multiple systems/projects simultaneously
  • Clear, direct communicator, comfortable documenting processes for non-technical teams

Preferred:
  • Experience in healthcare, telehealth, or a regulated services industry
  • Familiarity with EHR platforms and healthcare billing workflows
  • Experience with financial/ops tools such as NetSuite, Rippling, or similar platforms
  • Based in or near Needham, MA
Logistics
  • Full-time, 9:00 AM-5:00 PM EST
  • Location: Needham, MA area strongly preferred. Remote is acceptable.

XRHealth is an equal opportunity employer.

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