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Operational Technology Jobs in Delaware (NOW HIRING)

Essity

IT Onsite Support Specialist

Dover, DE · On-site

The role works closely with on-site business stakeholders and IT teams to ensure the smooth operation of IT systems, while tracking requests and their resolutions. Initially this position will be ...

Merck & Co., Inc.

Tech, Operations

Millsboro, DE · On-site

... technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with ... Our Manufacturing Operations teams are the people that make our products. We work in the ...

MSD

Tech, Operations

Millsboro, DE

... technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with ... Our Manufacturing Operations teams are the people that make our products. We work in the ...

Merck & Co.

... technology.- Rooted in direct experience on the farm and in the clinic, we work hand in hand with ... Our Manufacturing Operations teams are the people that make our products. We work in the ...

Sallie_mae

Technology Operations Engineer II

Newark, DE · On-site

$67K - $91K/yr

What You'll Contribute The Technology Operations Engineer II will be responsible for ensuring the smooth functioning of our technology systems and infrastructure. What You'll Do * Assist in the ...

Sallie_mae

Technology Operations Engineer II

New Castle, DE · On-site

$67K - $91K/yr

What You'll Contribute The Technology Operations Engineer II will be responsible for ensuring the smooth functioning of our technology systems and infrastructure. What You'll Do * Assist in the ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Wilmington, DE · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Milford, DE · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Middletown, DE · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

FocusKPI

Marketing Operations Analyst

Dover, DE · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

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Operational Technology information

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$12

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$38

How much do operational technology jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for operational technology in Delaware is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What is an Operational Technology job?

An Operational Technology (OT) job involves managing, securing, and maintaining hardware and software that control industrial equipment, processes, and critical infrastructure. OT professionals work in industries like manufacturing, energy, transportation, and utilities to ensure the reliability and security of systems such as SCADA, PLCs, and IIoT devices. Their responsibilities include system integration, cybersecurity, troubleshooting, and compliance with industry standards. As OT and IT systems become increasingly interconnected, OT roles are critical in protecting against cyber threats and ensuring operational efficiency.

What does operational technology do?

Operational technology (OT) involves managing and controlling industrial systems and equipment used in manufacturing, energy, transportation, and other critical infrastructure. OT professionals monitor, maintain, and secure hardware and software systems such as SCADA, PLCs, and industrial networks to ensure safe and efficient operations. Knowledge of industrial protocols, cybersecurity, and automation tools is essential in this field.

What are the key skills and qualifications needed to thrive in the Operational Technology position, and why are they important?

To thrive in an Operational Technology role, you need a solid understanding of industrial control systems, networking, and cybersecurity, often supported by a degree in engineering, information technology, or a related field. Familiarity with SCADA, PLC programming, and certifications such as ISA/IEC 62443 or CompTIA Security+ are highly valuable. Strong problem-solving, collaboration, and effective communication skills help you excel when addressing complex technical issues and coordinating with operations teams. These competencies are essential to ensure the safe and efficient functioning of critical industrial processes while mitigating operational risks.

Which 3 jobs will survive AI?

Operational Technology professionals, such as control system engineers, cybersecurity specialists, and maintenance technicians, are likely to continue being essential as AI advances. These roles require hands-on expertise, problem-solving skills, and understanding of complex systems that are difficult to fully automate. Skills in system integration, safety protocols, and certifications in industrial environments will support job security in these fields.

Which IT job is the highest paid?

In the field of operational technology and IT, roles such as Chief Information Officer (CIO), IT Director, and cybersecurity executives tend to be the highest paid. These positions require extensive experience, leadership skills, and often certifications like CISSP or CISA, with salaries varying based on industry and location.

What are the typical daily responsibilities of an Operational Technology professional?

Operational Technology professionals are responsible for maintaining, monitoring, and troubleshooting industrial control systems, such as SCADA and PLC networks, to ensure reliable plant or facility operations. Their daily tasks often include performing system updates and patches, responding to equipment alarms, coordinating with IT and operations teams, and conducting routine cybersecurity checks. They may also be involved in project work, such as integrating new automation technologies or optimizing existing processes. This role requires hands-on technical work combined with ongoing collaboration to address both immediate issues and long-term improvements.

What is the job description of operational technology?

Operational Technology (OT) professionals manage and maintain industrial control systems, such as SCADA, PLCs, and DCS, used to monitor and control physical processes in industries like manufacturing, energy, and utilities. They ensure system reliability, security, and safety, often working with specialized tools and requiring knowledge of cybersecurity and automation protocols.
What are the most commonly searched types of Operational Technology jobs in Delaware? The most popular types of Operational Technology jobs in Delaware are:
What cities in Delaware are hiring for Operational Technology jobs? Cities in Delaware with the most Operational Technology job openings:
Operational Technology jobs near you
Infographic showing various Operational Technology job openings in Delaware as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,387 per year, or $24.2 per hour.
IT Onsite Support Specialist

IT Onsite Support Specialist

Essity

Dover, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Essity rating

7.1

Company rating: 7.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

IT Onsite Support Specialist
Who We Are
Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Personal Care, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
Essity is looking for an experienced IT Onsite Specialist who will assist with Digital Workplace-related systems as well as Operational Technology at the location as required. The role works closely with on-site business stakeholders and IT teams to ensure the smooth operation of IT systems, while tracking requests and their resolutions. Initially this position will be heavily involved in migration from the previous systems to Essity's business, IT and manufacturing ecosystem. This is an excellent opportunity for professional development within the Global Supply Chain Onsite IT!
The ideal candidate will live in the Dover, Delaware area.
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
What You Will Do
  • Being specialist or expert in relevant IT areas and identifying improvement possibilities and taking initiatives to drive changes in relation to service levels in their areas of expertise
  • Support managing local servers and networks in collaboration with global IT teams. Processing and taking ownership of tickets from customers.
  • Monitor onsite systems to ensure optimal operation, address any occurring performance issues and prevents issues by working proactively
  • Manage the installation and replacement of end user IT workplace equipment (pc's, smartphones, printers, collaboration tools) as required.
  • Administration of IT assets (hard- and software) and facilitate training and education for users in relation to the supported services and solutions
  • Ensuring (internal and external) that audit requirements are fulfilled
  • Understands how IT solutions are supporting business critical processes for each location supported
  • Independently diagnose and troubleshoot technical issues efficiently, ensuring minimal disruption to operations.
  • Ensure documentation of processes, issues, resolutions, and system configurations accurately and in the standard agreed IT tools.
  • Follow IT security protocols, company IT compliance standards and IT operational processes (i.e. Incidents reporting, time reporting).
  • Participate in On-Call rotation for 24/7 support where required
  • Ability to lift to 50 pounds
  • Travel: Ability to travel between local support sites and support remotely at other locations, if necessary.

Who You Are
  • 3-5 years of relevant work experience
  • Experience delivering IT Support & Solutions to Supply Chain locations or relevant similar experience
  • Bachelor degree or equivalent certifications/experience in relevant field
  • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
  • Analytical and problem-solving skills to troubleshoot and diagnose issues
  • Observational skills to recognize warning signs that indicate potential problems
  • Customer service skills to interact professionally and positively with stakeholders, employees and coworkers
  • Organization skills to help maintain work space efficiency
  • Willingness to lead and work with project teams
  • Knowledge or experience of commonly used Essity software, hardware and applications. (Office and relevant factory systems)
  • Proven experience with IT Service Management tools and ticketing systems.
  • Experience in managing IT assets, including hardware and software inventory, licensing, and maintenance tracking.
  • Very good understanding of IT security principles, including firewalls, antivirus software, encryption, and secure password management.
  • Familiarity with cloud platforms and collaboration tools.

What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Expected Compensation
Competitive annual salary + annual incentive bonus + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
  • United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

  • Wellness program provided through Rally

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401(k) with employer match and annual employer base contribution

  • Company paid Basic Life, AD&D, short-term and long-term disability insurance

  • PTO offering with Paid Holidays

  • Scholarship program for children of Essity employees.

Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date:
Job Requisition ID:
Essity261750

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