Mississauga, ON · On-site +1
CA$50K - CA$60K/yr
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering ... For six decades, we have helped more than 800 utilities use operational data to increase ...
Quick apply
Mississauga, ON · On-site +1
CA$50K - CA$60K/yr
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering ... For six decades, we have helped more than 800 utilities use operational data to increase ...
The Product Technical Support Agent's primary role is to provide support for operating and ... Assisting customers, installers, and partners with the installation, operation, and troubleshooting ...
Quick apply
The Product Technical Support Agent's primary role is to provide support for operating and ... Assisting customers, installers, and partners with the installation, operation, and troubleshooting ...
CA$60K - CA$65K/yr
Provide technical guidance on installation, operation, maintenance, and repair procedures * Deliver ... Support warranty investigations and prepare internal approvals for warranty-related repairs
Quick apply
CA$60K - CA$65K/yr
Provide technical guidance on installation, operation, maintenance, and repair procedures * Deliver ... Support warranty investigations and prepare internal approvals for warranty-related repairs
CA$60K - CA$65K/yr
Provide technical guidance on installation, operation, maintenance, and repair procedures * Deliver ... Support warranty investigations and prepare internal approvals for warranty-related repairs
Quick apply
CA$60K - CA$65K/yr
Provide technical guidance on installation, operation, maintenance, and repair procedures * Deliver ... Support warranty investigations and prepare internal approvals for warranty-related repairs
With a deep understanding of the independent Desjardins Agent business model, you will play a ... enhance operational systems to support both new market acquisition and retention. * Recruit and ...
With a deep understanding of the independent Desjardins Agent business model, you will play a ... enhance operational systems to support both new market acquisition and retention. * Recruit and ...
Real Estate Sales Agent | High-Performance Team Most agents don't fail because they lack ... Full administrative and operational support so you can spend more time selling * Listing ...
Real Estate Sales Agent | High-Performance Team Most agents don't fail because they lack ... Full administrative and operational support so you can spend more time selling * Listing ...
CA$80K - CA$200K/yr
Real Estate Sales Agent | High-Performance Team Most agents don't fail because they lack ... Full administrative and operational support so you can spend more time selling * Listing ...
Quick apply
CA$80K - CA$200K/yr
Real Estate Sales Agent | High-Performance Team Most agents don't fail because they lack ... Full administrative and operational support so you can spend more time selling * Listing ...
Toronto, ON · On-site
CA$60K - CA$65K/yr
... operations, and reporting. The position also coordinates cross-departmental projects, supports agent-recruitment marketing, and plans and coordinates marketing for company events. The successful ...
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Toronto, ON · On-site
CA$60K - CA$65K/yr
... operations, and reporting. The position also coordinates cross-departmental projects, supports agent-recruitment marketing, and plans and coordinates marketing for company events. The successful ...
... and operational excellence come together? The Marketing Orchestration Department is looking for a Marketing Orchestration Lead to oversee key marketing initiatives supporting the Desjardins Agent ...
... and operational excellence come together? The Marketing Orchestration Department is looking for a Marketing Orchestration Lead to oversee key marketing initiatives supporting the Desjardins Agent ...
... targeted reinforcement that directly support agent readiness and business performance ... AI-Enabled Training Delivery & Scalable Learning Operations * Leverage AI-assisted tools and e ...
... targeted reinforcement that directly support agent readiness and business performance ... AI-Enabled Training Delivery & Scalable Learning Operations * Leverage AI-assisted tools and e ...
... and operational excellence come together? The Marketing Orchestration Department is looking for a Marketing Orchestration Lead to oversee key marketing initiatives supporting the Desjardins Agent ...
... and operational excellence come together? The Marketing Orchestration Department is looking for a Marketing Orchestration Lead to oversee key marketing initiatives supporting the Desjardins Agent ...
... and operational excellence come together? The Marketing Orchestration Department is looking for a Marketing Orchestration Lead to oversee key marketing initiatives supporting the Desjardins Agent ...
... and operational excellence come together? The Marketing Orchestration Department is looking for a Marketing Orchestration Lead to oversee key marketing initiatives supporting the Desjardins Agent ...
The AI Operations Leader leads the shared operations function that provides AI agent configuration, evaluation, and knowledge support to client-facing squads. The role ensures these services are ...
The AI Operations Leader leads the shared operations function that provides AI agent configuration, evaluation, and knowledge support to client-facing squads. The role ensures these services are ...
Design thoughtful, maintainable system architecture that minimizes operational overhead, reduces ... support, agent-based workflows) and assess them for scalability and risk before wider rollout. What ...
Design thoughtful, maintainable system architecture that minimizes operational overhead, reduces ... support, agent-based workflows) and assess them for scalability and risk before wider rollout. What ...
... Agent. Level and title will be determined based on the successful candidate's experience, leadership capability, and depth of relevant product and operational knowledge. This role will support ...
... Agent. Level and title will be determined based on the successful candidate's experience, leadership capability, and depth of relevant product and operational knowledge. This role will support ...
... through operational support and platform transitions. This leader is accountable for team ... agent and supervisor experience engineering function meets the demands of both transformation ...
... through operational support and platform transitions. This leader is accountable for team ... agent and supervisor experience engineering function meets the demands of both transformation ...
... through operational support and platform transitions. This leader is accountable for team ... agent and supervisor experience engineering function meets the demands of both transformation ...
... through operational support and platform transitions. This leader is accountable for team ... agent and supervisor experience engineering function meets the demands of both transformation ...
Support deployments across development, testing and production environments using established ... operational procedures. * Participate in solution workshops, demonstrations, design reviews ...
Support deployments across development, testing and production environments using established ... operational procedures. * Participate in solution workshops, demonstrations, design reviews ...
Provide operational and application support for the DTEX platform. * Investigate Platform Issues - Monitor data collection, agent health, telemetry flow, and integration performance. Investigate ...
Provide operational and application support for the DTEX platform. * Investigate Platform Issues - Monitor data collection, agent health, telemetry flow, and integration performance. Investigate ...
Provide operational and application support for the DTEX platform. * Investigate Platform Issues - Monitor data collection, agent health, telemetry flow, and integration performance. Investigate ...
Provide operational and application support for the DTEX platform. * Investigate Platform Issues - Monitor data collection, agent health, telemetry flow, and integration performance. Investigate ...
Cities near Toronto, ON with the most Operational Support Agent job openings:
Mississauga, ON • On-site, Remote
CA$50K - CA$60K/yr
Full-time
Posted 15 days ago
Manage support cases from start to finish by providing advice and assistance via email or phone.
Provide remote support services to customers for software configuration, software upgrades, database editing, graphics development, and other similar tasks.
Be on call for after-hours support in rotation with other Support team members.
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you’re passionate about delivering top-notch customer service and are looking to expand your technical skills, then we have the right opportunity for you! Survalent is a software company that provides advanced distribution systems to the utility and energy industry. We are looking for a Technical Support Agent that will provide first level support to customers who are experiencing difficulties with the Survalent ADMS solution platform. If you are excited to launch your career in a rapidly expanding and evolving industry, we want to hear from you. What You’ll be Doing: * Manage support cases from start to finish by providing advice and assistance via email or phone * Advise and assist to solve problems related to Survalent software, or escalate to the appropriate personnel. * Provide remote support services to customers for software configuration, software upgrades, database editing, graphics development, and other similar tasks. * Troubleshoot communication issues between SCADA and end devices. * Create Knowledge Articles from Support issues observed. * Provide support services to internal employees with technical problems * Be on call for after-hours support in rotation with other Support team members. * Other duties as required What are we looking for? * Bachelor’s degree, diploma, or a combination of education and experience in electronics, electrical engineering, and/or information systems. * Experience with SCADA (Utility/Process) and OMS/DMS is considered an asset * Good understanding of TCP/IP network communication * Well versed with Microsoft Windows (both Server and PC level) and office applications * Knowledge of Microsoft SQL Server and IIS * Experience in a Technical Support/ Customer service role is considered an asset * Knowledge of Power Engineering and Distribution Networks is considered an asset * Knowledge of APIs and Microsoft Azure are considered an asset. * Strong multi-tasking ability * Excellent communication skills: Fluent English- Speaking and Writing * Problem solving ability and attitude with ability to think out of the box * Self-motivated and empathetic listening skills This is a full-time permanent position reporting to the Senior Manager of Customer Support, Customer Operations. The salary range for this role is $50,000–$60,000. Interested candidates are invited to submit their cover letter and resume. About Us: Survalent Technology Corporation is the leading provider of real-time smart grid management system for enabling visualization, optimization, and improved operations for utilities. For six decades, we have helped more than 800 utilities use operational data to increase reliability, efficiency, and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid. Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. We use AI tools to help streamline parts of our recruitment process, but every application is reviewed by a member of our team. Survalent is an equal opportunity employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
