Operational Risk Manager Jobs in Jacksonville, FL

Job Title Whole Loan Trading - Loan Operations Analyst

Corporate Title Analyst

Location Jacksonville, FL

Overview

The Loan Operations Analyst supports the end-to-end operating control framework for Deutsche Bank's whole loan trading activity, with a focus on residential mortgage products and related trade lifecycle processes. The role acts as a critical bridge between the Front Office, Operations, Derivatives Middle Office, Treasury Services, Cash Operations, servicers, custodians, and other control partners to ensure trades are captured, validated, settled, reconciled, and evidenced in a controlled and transparent manner. This includes reconciling loan remittances with loan servicers, validating payments for loan purchases and sales, supporting pre-securitization activity, and helping maintain accurate books and records across the trade lifecycle.

This role is responsible for day-to-day operational support and control execution for the Whole Loan Trading business. The analyst helps protect the integrity of the trade lifecycle by ensuring key economic, loan-level, settlement, funding, and system details are complete, accurate, appropriately approved, and supported by clear documentation. The role requires adherence to policies and procedures, strong four-eye control discipline, timely exception follow-up, and a service-oriented approach to supporting internal and external stakeholders while mitigating operational risk.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You'll Do

Support lifecycle management for whole loan trades, including trade capture, booking validation, funding, settlement readiness, servicing, subservicer oversight, reconciliations, exception management, and audit-ready documentation.

Whole Loan Trade Sales:

• Work with the Desk and control partners to verify key economic terms, booking details, funding requirements, purchase and sale information, and settlement instructions, ensuring that cash movement and system records align to approved trade economics.
• Process risk management entries to reconcile and settle all transactions accurately and timely.
• Validate executed purchase agreements, trade confirmations, loan-level details, flow of funds, counterparty readiness, and related records before settlement or downstream handoff.

Daily cash management associated with whole loan trade activity:

• Communicate with the Desk and Treasury Services daily to confirm liquidity requirements, funding timing, settlement expectations, and required approvals.
• Work with internal counterparties to ensure financing, funding reviews, checker approvals, and handoffs for cash release are completed accurately, timely, and with appropriate segregation of duties.

Whole Loan Fundings/Settlement:

• Act as a liaison between the Desk, external clients, operations teams, servicers, custodians, Cash Operations, and other control partners to coordinate settlement readiness and resolve open items.
• Interface with the Desk daily to ensure effective and efficient processes, timely pipeline tracking, accurate settlement status, and proactive mitigation of operational risk.
• Perform pre-settlement checker reviews, validate required approvals, and ensure funding and settlement activity is supported by complete evidence before release or completion.
• Liaise with custodians to ensure the accuracy of inventory/collateral reports.
• Support tactical Summit booking controls and oversee cancellation or cleanup of pending settlement TRS activity where required, ensuring system records remain accurate and appropriately evidenced.

Whole Loan Servicing:

• Act as a liaison between the firm and external clients/vendors to process monthly servicing, remittance, and related post-settlement tasks timely and accurately
• Reconcile and process monthly and interim remittance reports from servicers, investigate breaks or exceptions, and coordinate timely resolution with the appropriate stakeholders
• Work with the Desk and operational partners to maintain data integrity within risk management, workflow, documentation, and reconciliation systems, including WLTS, Kannon, Summit, SharePoint, and related tools

Skills You'll Need

• Associate's degree, or equivalent work experience
• Proven finance experience; mortgage lending experience is a plus
• Comfort working with mathematics - strong numerical skills and attention to detail
• Proficiency with Excel, Outlook, Word, and SharePoint for tracking, documentation, and coordination
• Clear, professional, and concise communication when navigating challenging discussions to achieve resolution. This also includes the ability to prioritize and manage workload under time constraints
• A risk and compliance mindset, with a commitment to internal control standards, segregation of duties, four-eye review, complete documentation, and audit-ready evidence
• Experience in a similar operations environment(s)
• Intermediate Excel skills (e.g., pivot tables, lookups, reconciliation templates) and familiarity with operational reporting
• Familiarity with trade capture, reconciliation, workflow, or documentation platforms is helpful; experience with tools such as WLTS, Kannon, Summit, SharePoint, or similar control and reconciliation systems is a plus

Skills That Will Help You Excel

• You enjoy calculating and balancing accounts.
• You are detail-oriented, organized, and calm under time pressure.
• You possess a strong sense of ownership, accuracy, and urgency.
• You are collaborative, responsive, and comfortable working with shared groups and structured workflows.
• You are curious and willing to learn about whole loan operations, settlement mechanics, loan-level detail validation, and the controls required to support a highly governed trading environment.
• You can partner effectively across Front Office, Operations, Treasury Services, Cash Operations, servicers, custodians, and other control partners to drive timely resolution and controlled execution.

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $65,000 -$78,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

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Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to viewDeutsche Bank's Equal Opportunity Policy Statementand the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act; andEmployee Polygraph Protection Act.