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Operational Risk Manager Jobs in Cleveland, OH (NOW HIRING)

FirstEnergy Corp.

Risk Analyst

Akron, OH · On-site

$120.87K - $142.20K/yr

Enterprise Risk Management (ERM) and Insurance Strategy & Operations. The Enterprise Risk Management team works across every area of FirstEnergy and it is expected that its senior contributors be ...

Merican

Sr. Audit Manager

Brecksville, OH · On-site

Managing Risk - * Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support the Operational Risk Management ...

NCS Credit

Manager, IT Operations & Risk

Cleveland, OH

$125K - $140K/yr

The Manager of IT Operations & Risk is responsible for leading the infrastructure team, providing direction and guidance to the team, including System Administrators, DevOps Engineers, and Help Desk ...

NCS Credit

Manager, IT Operations & Risk

Cleveland, OH · On-site

$125K - $140K/yr

The Manager of IT Operations & Risk is responsible for leading the infrastructure team, providing direction and guidance to the team, including System Administrators, DevOps Engineers, and Help Desk ...

NCS Credit

Manager, IT Operations & Risk

Cleveland, OH · On-site

The Manager of IT Operations & Risk is responsible for leading the infrastructure team, providing direction and guidance to the team, including System Administrators, DevOps Engineers, and Help Desk ...

PNC Bank

LOB Risk Specialist Senior

Brecksville, OH · On-site

$93.60K/yr

Preferred Skills Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning Competencies ...

FM

Business Risk Consultant

Cleveland, OH · On-site

$121K/yr

Including, regular interaction with account managers, account engineers and FM operations and ... risk consulting or other such professional services advisory preferred). Consulting experience to ...

PNC Bank

Fraud Data Scientist (Lending)

Strongsville, OH · On-site

$55K - $113K/yr

... Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics ...

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Operational Risk Manager information

See Cleveland, OH salary details

$45.6K

$117.1K

$229.8K

How much do operational risk manager jobs pay per year?

As of May 29, 2026, the average yearly pay for operational risk manager in Cleveland, OH is $117,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $154,200.00 per year, depending on experience, location, and employer.

What Does an Operational Risk Manager Do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are the key skills and qualifications needed to thrive as an Operational Risk Manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What are some common challenges faced by Operational Risk Managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

More about Operational Risk Manager jobs
What are popular job titles related to Operational Risk Manager jobs in Cleveland, OH? For Operational Risk Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Operational Risk Manager jobs in Cleveland, OH look for? The top searched job categories for Operational Risk Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Operational Risk Manager jobs? Cities near Cleveland, OH with the most Operational Risk Manager job openings:
Operational Risk Manager jobs near you
Risk Analyst

Risk Analyst

FirstEnergy Corp.

Akron, OH • On-site

$120.87K - $142.20K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

FirstEnergy rating

7.7

Company rating: 7.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

33rd of 50 rated energy and utility

Job description

Job Description
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.
The position is within the Risk group and reports to the Director, Enterprise Risk Management. It can be located within our five-state service territory (Ohio, Pennsylvania, Maryland, West Virginia, or New Jersey) at any major Corporate location.
The estimated pay range for this role is $100,725 - $118,500 The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay ranges $120,870 - $142,200.
The mission of the Corporate Risk team is to make risk actionable and help FirstEnergy achieve our strategic objectives. We envision a comprehensive and proactive Risk program that enables risk-informed decisions and the pursuit of opportunities. Corporate Risk is composed of two teams: Enterprise Risk Management (ERM) and Insurance Strategy & Operations. The Enterprise Risk Management team works across every area of FirstEnergy and it is expected that its senior contributors be agile learners, strategic thinkers, and able to execute. The successful candidate will have the opportunity to be part of identifying key strategic topics across multiple business units and working with them to manage risks and take advantage of opportunities.
The strategy of the ERM team is met through several key responsibilities, each of which will be supported by this position:
  • Support and/or lead portions of the enterprise risk assessment, which is an annual exercise to work across all of FE to identify and assess the top strategic risks to the business and provide assurance that they are managed. This team executes the annual risk assessment through both a bottom-up and top-down approach to assess risks, pressure-test mitigation plans, and determine the overall risk profile of FE.
  • Lead Risk Reviews of prioritized enterprise risks which will deep-dive the most important drivers of these risks, identify current and potential mitigation plans, and determine if there are gaps to exploit new opportunities.
  • Perform risk advisory services to support business units and senior management to continue to manage enterprise risks through strategic projects that produce insights for the business as to how to best manage risks and capture opportunities on enterprise topics.
  • Lead the enterprise risk management program within one or more of FE's business segments (OH, PA, NJ, WV/MD, and/or FE Transmission) by working with risk owners within each of these segments to support FE's "risk intelligence" and ability to manage risks.
  • Identify and implement continuous improvement opportunities to mature the enterprise risk management program to meet the needs of FE's business units and provide services across FE that support the ERM strategy to make risk actionable.

The successful candidate will have responsibility for various projects across the ERM program and will:
  • Have solid knowledge of FE's business and strategic objectives and ability to apply that knowledge to evaluate the overall risk profile of the Company
  • Work independently to oversee cross-functional projects on a wide variety of topics
  • Work across several topics at one time and effectively multitask and lead others in their work
  • Have strong communication skills, both written and verbal, that can be effectively tailored to all levels from individual contributors through the Board of Directors

Responsibilities include:
  • Collaborate across Corporate Risk and with business unit leadership (Enterprise risk owners)
  • Encourage team development and drive opportunities for program enhancements
  • Support or lead the Enterprise Risk Assessment (ERA) process from start to finish, connecting the risk assessment to strategic and operational objectives, and providing effective challenge to ensure that risks are properly identified and managed
    • This includes risk identification, assessment, mitigation, and communication
    • The team will hold cross-functional workshops and individual meetings with all levels of the business (individual contributor to Executive Council) to achieve consensus on risk identification, assessment, and mitigation, and this position has responsibility to support and/or lead these workshops
  • Maintain the assigned portion of the Risk Universe (the comprehensive record of all enterprise risks across FE) and monitor and report key changes in a timely fashion
  • Maintain ongoing relationships across the business to identify changes to the risk universe and/or emerging risks
  • Actively research assigned risk topics to support identification of the context of enterprise risks and potential industry-wide solutions
  • Perform assigned Risk Reviews on prioritized risks which will ultimately be delivered to the Board of Directors by Risk Owners. These must be performed according to the annual Risk Reporting calendar to the Board
  • Conduct Risk Advisory Services to support business units in analyzing and managing enterprise-wide risk and opportunities, at times using tools and templates for a standardized approach. This will include leading cross-functional teams to identify impacts of risks across the business and implement solutions. It is a highly collaborative role which will require the team to work closely with business units to lead to strategic solutions
  • Collaborate across Corporate Risk on continuous improvement of the ERM program
  • Will work with collaborators across the business as a source of intelligence to monitor key risks

Qualifications include:
  • Bachelor's degree in Finance, Business Administration, Economics, Engineering or related discipline required. Advanced degree is a plus but not required
  • Minimum 10 years relevant work experience required. Relevant experience includes risk management, program management, change management and facilitation, or other strategic project leadership roles
  • Other work experiences will be considered if they are demonstrated to be applicable to successfully performing this role
  • Experience leading cross-departmental complex projects in deep collaboration with other business units.
  • Experience working with diverse teams and building an inclusive work environment.
  • Project management skills, including change management
  • Excellent communications skills, written and verbal, including excellent PowerPoint skills and the ability to create presentations tailored to all audiences, from individual contributors through Executive Council and the Board of Directors
  • Superior analytical abilities, including problem-solving, decision-making, and effective challenge
  • Strong understanding or ability to learn risk management processes
  • Strategic thinking and thought leadership with respect to risks and opportunities facing the utility industry and FirstEnergy
  • Highest standards of business conduct and ethical behaviors
  • Role models and reinforces the FE Values & Behaviors
  • Proficient in Microsoft Office applications

Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt
FirstEnergy Human Resources Team

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