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Operational Risk Manager Jobs in Cleveland, OH (NOW HIRING)

Citizens

Fraud Risk Analytics Manager

Cleveland, OH · Hybrid

$105K - $130K/yr

... risk management, and product experiences. The ideal candidate brings deep fraud domain expertise ... Collaborate with operations and product teams to ensure well-defined objective functions which are ...

Citizens

Fraud Risk Analytics Manager

Cleveland, OH · Hybrid

$105K - $130K/yr

... risk management, and product experiences. The ideal candidate brings deep fraud domain expertise ... Collaborate with operations and product teams to ensure well-defined objective functions which are ...

PNC Bank

LOB Risk Specialist Sr

Strongsville, OH · On-site

$55K - $141.70K/yr

Preferred Skills Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning, Technology Risk ...

PNC Bank

LOB Risk Specialist Sr

Cleveland, OH · On-site

$55K - $141.70K/yr

Preferred Skills Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning, Technology Risk ...

Citizens

Third Party Risk Analyst

Cleveland, OH · On-site

$86K - $101K/yr

This role plays a critical part in protecting Citizens from regulatory, operational, financial, and reputational risk by executing proactive payment network compliance oversight, managing network ...

PNC Bank

Risk and Control Advisor

Cleveland, OH · On-site

$65K - $121K/yr

... Management, Internal Controls, Operational Risk, Organizational Savvy and Politics, Planning and Organizing, Problem Solving, Process Management Work Experience Roles at this level typically require ...

Citizens

Third Party Risk Analyst

Cleveland, OH · On-site

$86K - $101K/yr

This role plays a critical part in protecting Citizens from regulatory, operational, financial, and reputational risk by executing proactive payment network compliance oversight, managing network ...

PNC Bank

LOB Risk Expert Senior

Cleveland, OH · On-site

$100K - $224.25K/yr

... Operational Risk, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Standard Operating Procedures Work Experience Roles at this level typically require a ...

PNC Bank

LOB Risk Lead

Strongsville, OH · On-site

$65K - $157.30K/yr

Preferred Skills Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning, Technology Risk ...

FirstEnergy

Risk Analyst

Akron, OH

$120.87K - $142.20K/yr

Enterprise Risk Management (ERM) and Insurance Strategy & Operations. The Enterprise Risk Management team works across every area of FirstEnergy and it is expected that its senior contributors be ...

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$45.6K

$117.1K

$229.8K

How much do operational risk manager jobs pay per year?

As of May 31, 2026, the average yearly pay for operational risk manager in Cleveland, OH is $117,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $154,200.00 per year, depending on experience, location, and employer.

What Does an Operational Risk Manager Do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are the key skills and qualifications needed to thrive as an Operational Risk Manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What are some common challenges faced by Operational Risk Managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

More about Operational Risk Manager jobs
What are popular job titles related to Operational Risk Manager jobs in Cleveland, OH? For Operational Risk Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Operational Risk Manager jobs in Cleveland, OH look for? The top searched job categories for Operational Risk Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Operational Risk Manager jobs? Cities near Cleveland, OH with the most Operational Risk Manager job openings:
Operational Risk Manager jobs near you
Senior Manager, Technology Compliance

Senior Manager, Technology Compliance

KeyBank

Brooklyn, OH • On-site

Full-time

Posted 12 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

37th of 141 rated banks

Job description

Location:
4910 Tiedeman Road, Brooklyn Ohio
About the Job
The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank's compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank's technology initiatives-including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto-adjacent capabilities-operate within Key's risk appetite and regulatory framework.
The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance strategy, develop a growing team, and provide oversight of emerging technology risks, all while demonstrating a growth mindset, strong emotional intelligence, and a highly collaborative approach.
Essential Job Functions
Regulatory & Compliance Oversight
  • Provide second-line oversight of technology initiatives to ensure compliance with federal and state banking regulations, including but not limited to OCC, Federal Reserve, FDIC, CFPB, FFIEC guidance, GLBA (non-security provisions), UDAAP, E-SIGN, Model Risk Management (SR 11-7), and emerging regulatory expectations for AI and digital innovations.
  • Monitor and interpret regulatory developments affecting technology, digital banking, automation, AI/ML, and distributed ledger/crypto-adjacent activities; translate regulatory expectations into actionable guidance for Technology and Product partners.
  • Support preparation for, and response to, regulatory exams, supervisory engagements, and internal audits related to technology governance and compliance.

Technology Compliance Program & Governance
  • Lead the strategy and ongoing maturity of KeyBank's technology compliance program, ensuring alignment with enterprise risk management (ERM) frameworks, risk appetite, and operational risk standards.
  • Establish governance routines (e.g., review committees, advisory boards) to evaluate and oversee compliance considerations for emerging technology initiatives.
  • Review and challenge first-line risk assessments, technology change proposals, model documentation, AI/ML implementations, automation solutions, and digital product enhancements.
  • Partner with Legal and Technology to ensure compliance requirements are incorporated into technology planning, vendor evaluations, contract language, and business decisions.

Emerging Technology Risk Oversight
  • Provide expertise and oversight of risks associated with:
    • AI/ML and algorithmic decisioning (fair lending, model transparency, explainability, governance).
    • Digital assets, crypto, and blockchain-adjacent use cases, including regulatory expectations from OCC, SEC, FinCEN, and state regulatory bodies.
    • Automation, digital channel operations, cloud-native technology workflows, and end-user computing.
  • Work with Model Risk Management (MRM) on compliance considerations for AI/ML models, including alignment with SR 11-7 and responsible AI principles.

Team Leadership & Collaboration
  • Build, mentor, and develop a high-performing technology compliance team; establish scalable processes, documentation standards, and reporting mechanisms.
  • Foster strong working relationships across Technology, Risk, Legal, Product, Internal Audit, and Regulatory Relations to ensure transparency and timely issue resolution.
  • Exert influence without authority; facilitate compliance awareness and provide practical, risk-based guidance to stakeholders at all levels.
  • Promote a culture that values innovation while maintaining disciplined risk management.

Risk Identification, Monitoring & Reporting
  • Identify, evaluate, and escalate technology-related compliance risks in accordance with enterprise policies.
  • Monitor metrics, KRIs, and emerging themes related to technology compliance, reporting regular updates to senior leadership and applicable risk committees.
  • Provide challenge to issue remediation plans and ensure timely, sustainable corrective actions.

Required Qualifications
  • Bachelor's degree or equivalent experience in business, risk management, law, technology, or related fields.
  • Minimum 8 years of experience in compliance, operational risk, technology risk, or related functions within a
  • Strong working knowledge of federal and state regulated financial institution. banking regulations, including OCC, FRB, FDIC, CFPB, FFIEC guidance, UDAAP, and regulatory expectations for technology and model risk.
  • Proven expertise overseeing technology governance, digital banking compliance, AI/ML or emerging technology risk, or similar areas.
  • Demonstrated experience providing credible challenge, writing regulatory-quality documentation, and interacting with examiners or internal audit teams.
  • People leadership experience, with ability to build and develop high-performing teams.
  • Strong emotional intelligence, collaborative approach, and ability to influence cross-functional teams.
  • Self-starter with a growth mindset, proactive problem-solving skills, and comfort working in fast-moving environments.

Preferred Qualifications
  • Advanced degree (JD, MBA, MS Risk, or similar).
  • Experience in financial services compliance involving AI/ML governance, digital assets, or innovative financial technologies.
  • Understanding of risk management disciplines including operational risk, issue management, RCSA processes, vendor/third-party risk (non-security focus), and business continuity.
  • Experience working with or overseeing technology-driven initiatives (e.g., automation, cloud workflows, digital platform enhancements).
  • Professional certifications such as CRCM, CAMS, CRISC, or similar compliance/risk credentials.
  • Ability to translate complex regulatory requirements into practical, actionable guidance for non-compliance partners.

COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 06/20/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank

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Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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