Operational Risk Analyst Jobs in Phoenix, AZ (NOW HIRING)

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Position Summary

The Business Analyst, Identity & Access Management (IAM) Risk & Audit, plays a key role in supporting the organization's IAM governance, risk, and compliance programs. This position partners with IAM engineering teams, risk management, internal audit, compliance functions, and business stakeholders to strengthen the IAM control environment and support regulatory, audit, and risk management activities.

The successful candidate will support control monitoring, audit readiness, reporting, issue remediation, and process improvement initiatives across key IAM capabilities, including Identity Governance & Administration (IGA), Privileged Access Management (PAM), Access Controls, Authentication, Authorization, and Directory Services.

Key Responsibilities

Audit & Compliance Support

• Support internal and external audit activities related to IAM processes and controls.
• Gather, validate, and deliver audit evidence in accordance with established timelines.
• Assist with regulatory examinations, risk assessments, and compliance reviews.
• Partner with control owners to address audit requests and inquiries.
• Maintain documentation supporting IAM policies, standards, procedures, and controls.

Risk & Control Management

• Support execution and monitoring of IAM controls.
• Assist in identifying control gaps, process weaknesses, and areas for improvement.
• Track audit findings, risk issues, and remediation activities through completion.
• Help ensure IAM processes align with regulatory and security requirements.
• Participate in control testing and validation activities.

Reporting & Data Analysis

• Develop and maintain IAM risk, audit, and compliance reporting.
• Analyze IAM data to identify trends, control exceptions, and operational risks.
• Create dashboards, scorecards, and metrics to support management reporting.
• Assist with KPI, KCI, and control effectiveness reporting.
• Support recurring reporting requirements for leadership and governance forums.

Process Improvement

• Identify opportunities to improve audit readiness and control effectiveness.
• Assist in automating manual reporting and evidence collection processes.
• Contribute to the development of standardized documentation and repeatable procedures.
• Support continuous improvement initiatives that improve efficiency and reduce risk.

Collaboration & Stakeholder Engagement

• Work closely with IAM engineers, risk teams, auditors, and business stakeholders.
• Communicate audit requirements, findings, and remediation progress effectively.
• Participate in risk reviews, control discussions, and project meetings.
• Support knowledge sharing and best practice adoption across the IAM organization.

Required Qualifications

• Bachelor's degree in Cyber Security, Information Technology, Business, Computer Science, or a related field.
• 3-7 years of experience in Cyber Security, IAM, Risk Management, Audit, Compliance, or related disciplines.
• Understanding of Identity & Access Management concepts and practices.
• Experience working with control frameworks, audit activities, or compliance processes.
• Strong analytical and problem-solving skills.
• Ability to analyze data and produce meaningful reporting.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office products including Excel, PowerPoint, and Word.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.