Operational Program Manager Jobs in Orem, UT (NOW HIRING)

Lead a Team That Makes a Difference
The Adult Ability Center is a person-centered day program that empowers adults with autism and intellectual/developmental disabilities to grow, connect, and participate fully in their communities. As a Program Manager for our Adult Ability Center, you will help create a supportive, engaging environment where adults with autism and intellectual/developmental disabilities can build independence, community connections, and meaningful life skills.

This role combines leadership, mentorship, and program oversight to support both clients and staff. From coaching team members and strengthening services to helping clients achieve their goals, you will play an important role in ensuring high-quality, person-centered care every day.

At Valley Behavioral Health, we believe great programs start with strong leaders who are passionate about helping others grow, succeed, and thrive.

Pay: Range starts at $26.00/hour (pay is calculated based on years of related experience)

Schedule: Monday – Friday | 8am – 5pm

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.
You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary & Deliverables

The Program Manager supports the Program Director and Division Vice President in providing administrative, financial, and direct care oversight for assigned clinical program(s) and ensures the achievement of business plan objectives.

Essential Functions

• Assists the Program Director in executing operational initiatives and achieving financial objectives. Ensures the efficient delivery of client care services.
• Monitors and reports on clinical program business plans and key performance indicators. Assists in the development of action planning to address variances.
• Supervises assigned clinical program employees
• Supports client care initiatives and ensures that monthly satisfaction survey completion goals are met
• Monitors aggregate and individual productivity trends and ensures that documentation of care delivery is accurate, timely, and compliant
• Partners with Quality Assurance and Revenue Cycle to address compliance and billing opportunities
• Coordinates with program leadership to ensure compliance with all accreditation and regulatory requirements
• Ensures staff competency with technology, documentation requirements, brand expectations, and other required knowledge and skills relative to program plan and KPIs
• If licensed, manages a client caseload and provides direct care - minimum of 10 hours per week
• Models professional behavior and builds a service-focused, accountable, and supportive team

Education

• Associate's degree in business, healthcare management, social work, or related field. Equivalent experience may be substituted for education.

Experience

• One year of leadership experience

Licenses/Certifications

• CPR certification
• Valley de-escalation certification

Preferred Qualifications

• Bachelor's degree in business, healthcare management, social work, or related field
• Clinical license in state of practice