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Operational Manager Jobs in Stoneham, MA (NOW HIRING)

USHG

Operations Manager

Boston, MA · On-site

The Operations Manager is a key member of USHG's Operations team. They play a key role in continuing to find efficiencies across businesses while operating at a high level of excellence. They work to ...

CORT

Operations Manager

Stoughton, MA

$75K/yr

Career growth and mentorship opportunities Responsibilities • Operational Planning & Labor ... Manage production of custom pieces or modifications to meet specific event requirements. Develop ...

CORT

Operations Manager

Stoughton, MA · On-site

$75K/yr

Career growth and mentorship opportunities Responsibilities • Operational Planning & Labor ... Manage production of custom pieces or modifications to meet specific event requirements. Develop ...

CORT

Operations Manager

Stoughton, MA · On-site

$75K/yr

Career growth and mentorship opportunities Responsibilities • Operational Planning & Labor ... Manage production of custom pieces or modifications to meet specific event requirements. Develop ...

Amazon

Operations Manager

Salem, MA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Salem, MA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Alvacor Logistics Inc

Operations Manager

Revere, MA · On-site

Own daily operational and financial performance for a $3M-$5M business unit, including labor, supplies, budgets, profitability, and efficiency initiatives. * Recruit, train, coach, and manage ...

Alvacor Logistics Inc

Operations Manager

Revere, MA · On-site

Own daily operational and financial performance for a $3M-$5M business unit, including labor, supplies, budgets, profitability, and efficiency initiatives. * Recruit, train, coach, and manage ...

JLL

Operations Manager

Boston, MA · On-site

Managing contractor relationships and overseeing external maintenance work to ensure quality ... Advanced knowledge of relevant safety regulations including OSHA standards, airport operational ...

3LED Inc.

Operations Manager

Woburn, MA · On-site

$90K - $110K/yr

Monitor operational metrics and customer service performance. Process Improvement & Systems ... Experience managing production, purchasing, inventory, and logistics functions. * Experience ...

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Operational Manager information

See Stoneham, MA salary details

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How much do operational manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for operational manager in Stoneham, MA is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.59 per hour, depending on experience, location, and employer.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What cities near Stoneham, MA are hiring for Operational Manager jobs?

Cities near Stoneham, MA with the most Operational Manager job openings:

Operational Manager jobs near you

Operations Manager

SBM Management Services LP

Cambridge, MA • On-site

$80K - $90K/yr

Full-time

Posted 21 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

205th of 256 rated facilities management

Job description

Title:
Operations Manager
Job Description:
Compensation: $80,000-$90,000 per year
Job Overview
Assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • May develop work schedules to ensure adequate service.
  • Prepares schedules for service personnel, assigns personnel to routes and monitors compliance.
  • Performs Inspections and evaluation of establishment for program compliance, i.e. safety, quality, and service.
  • Helps monitor inventories supplies and equipment.
  • May be assigned special projects to manage
  • Investigates and promotes improved equipment and methods.
  • Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
  • Assists with implementation and execution of policies and goals.
  • Inspects plant and evaluates use of space and facilities.
  • Assists with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts.
  • Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
  • Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
  • Maintain a safe work environment for self and employees.
  • Assists with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
  • Acts as liaison between company, customers, clients, employees, and subcontractors.
  • Reviews correspondence concerning contractors and responds as appropriate.
  • Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
  • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
  • Assist with human resource concerns and issues.
  • Some travel may be required for this position.

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver's license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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