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Operational Manager Jobs in Malden, MA (NOW HIRING)

Securitas

Operational Risk Manager

Boston, MA · On-site

$110K - $135K/yr

Operational Risk Manager (ORM) The Operational Risk Manager (ORM) serves as the regional leader for operational risk mitigation, safety, and compliance. This role is responsible for driving a culture ...

TWO MEN AND A TRUCK®

Operations Manager

Stoughton, MA · On-site

$50K - $60K/yr

... operational discipline, and help keep the operation running efficiently during our busiest season ... management The right candidate: * thrives in fast-moving environments * does not require constant ...

CVS Health

Operations Manager

Cambridge, MA

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Acton, MA

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Wellesley, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Medford, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

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All JobsOperational JobsOperational Manager JobsOperational Manager Jobs in Malden, MA

Operational Manager information

See Malden, MA salary details

$14

$23

$39

How much do operational manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational manager in Malden, MA is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operational jobs in Malden, MA? The most popular types of Operational jobs in Malden, MA are:
What cities near Malden, MA are hiring for Operational Manager jobs? Cities near Malden, MA with the most Operational Manager job openings:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Malden, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,235 per year, or $23.2 per hour.

Cleaning and Restoration Operational Manager

Voda Cleaning & Restoration of North Shore Boston

Woburn, MA • On-site

$70K - $100K/yr

Full-time

Re-posted 22 days ago

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Signing bonus
  • Training & development

Looking to build something great and find a long term home? Voda Boston is the place for you.
Role: Cleaning and Restoration Operational Manager
Benefits and Perks
  • Competitive Salary
  • Fast-Paced Environment
  • Health Benefit Options
  • Proft Sharing
Job Summary:
Voda Cleaning and Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as the manager will also need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service.
 
Cleaning and Restoration Operational Manager Responsibilities:
  • Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety
    standards.
  • Manage and schedule teams for efficient execution of water restoration, carpet cleaning,
    and related services.
  • Conduct quality control inspections to ensure adherence to IICRC standards and
    company protocols. 
  • Perform field work as necessary, assisting teams with carpet cleaning and restoration
    jobs to maintain quality, provide leadership, and ensure smooth operations. 
  • Train and mentor team members on techniques, safety procedures, and equipment use,
    ensuring they stay up-to-date with industry standards. 
  • Ensure compliance with OSHA regulations, safety policies, and maintain proper
    documentation of safety protocols and training. 
  • Serve as the primary point of contact for clients, ensuring excellent communication,
    addressing concerns, and ensuring overall satisfaction. 
  • Work with upper management to set and achieve operational goals, drive revenue
    growth, and monitor key performance indicators. 
  • Assist in developing and implementing new procedures to streamline operations and
    improve service delivery. 
  • Maintain and track inventory of equipment and supplies, ensuring all resources are
    readily available and maintained in good working order. 
  • Oversee reporting and documentation for all restoration and cleaning projects, including
    work orders, client records, and billing information.
 
Cleaning and Restoration Operational Manager Qualifications
  • Preferred Certifications:
    • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
      • WRT (Water Restoration Technician)
      • CCT (Carpet Cleaning Technician) 
      • AMRT (Applied Microbial Remediation Technician)
      • OSHA 30 Certification.
  •  Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
  • Proven experience in team management and leadership roles.
  • Strong organizational, communication, and customer service skills.
  • Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
  • Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.
Company Overview 
An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.
Apply now!