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Operational Manager Jobs in Kamloops, BC (NOW HIRING)

Brandt

Field Service Operations Manager

Kamloops, BC · On-site

The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing ... operational integrity. * Apply 5S and Lean principles to optimize workflows, reduce waste, and ...

Sun Peaks Resort

Lift Operations Supervisor

Sun Peaks, BC · On-site

CA$26.65/hr

... operational procedures. * Give directions to staff and can follow up when necessary. * Ensure all SPR policies are adhered to particularly in regard to safety, Environmental Management System, and ...

Tolko

Woodlands Operations Supervisor

Kamloops, BC · On-site

CA$87K - CA$116K/yr

Woodlands Operations Supervisor Lumby, British Columbia Our Woodlands Operations Supervisors enjoy ... The Southern Interior Woodlands Team manages Tolko's tenure and fibre supply in the Southern ...

Aramark

Chef Manager

Kamloops, BC

Culinary Operations • Serve as a hands-on working Chef Manager and actively participate in food preparation, production, and service on a daily basis. • Oversee kitchen operations to ensure ...

HUB

Commercial Team Manager

Kamloops, BC · On-site

CA$80K - CA$100K/yr

Operational: * Manage day-to-day operational aspects of the branch including corporate branding and profit & loss statements. * Manage weekly reporting on Accounts Receivable (AR), Not Yet Renewed ...

Meda Agency

General Manager

Kamloops, BC

General Manager Prestige Kamloops Hotel Kamloops, British Columbia | Full-Time, In-Person Lead a ... The ideal candidate will be a strong people leader with broad hotel operations experience, sound ...

A&W Restaurants

Restaurant Manager

Kamloops, BC · On-site

RESPONSIBILITIES Operations * Balance key goals including food quality, speed of service, guest ... Develop and manage staff scheduling to meet labour targets and support smooth operations. * Ensure ...

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Operational Manager information

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What cities near Kamloops, BC are hiring for Operational Manager jobs?

Cities near Kamloops, BC with the most Operational Manager job openings:

Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Kamloops, BC as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Field Service Operations Manager

Kamloops, BC • On-site

Brandt
See more jobs at Brandtexternal

Full-time

Re-posted 6 days ago

Job description

Brandt is currently seeking a Field Service Operations Manager for the British Columbia region.

The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees development of our branch service teams. The Field Service Operations Manager is responsible for driving the profitability of the service departments using established best practices. This role mentors and leads the service teams within branches as they support their customers. 

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:  

  • Collaborate with Service Managers to establish clear objectives and strategic plans aimed at improving sales, margins, expenses, and profitability within the service departments.
  • Partner with Service Managers to identify key performance gaps and set measurable objectives in the following areas:
    • Technician efficiency.
    • Billing accuracy and timeliness.
    • Work in Progress (WIP) management.
    • Warranty reimbursement
  • Develop actionable performance improvement plans tailored to enhance efficiency and effectiveness across service operations.
  • Assist Service Managers in executing improvement initiatives to ensure seamless implementation and measurable progress.
  • Monitor and follow up on plan execution to guarantee achievement of targeted service department goals.
  • Conduct thorough audits to verify compliance with company policies, procedures, and regulatory standards, ensuring operational integrity.
  • Apply 5S and Lean principles to optimize workflows, reduce waste, and enhance productivity within service teams.
  • Ensure dealer audit criteria and customer satisfaction metrics are consistently met or exceeded to uphold quality standards.
  • Other duties as assigned. 

QUALIFICATIONS/REQUIREMENTS: 

  • 6-10 years’ experience as a Service Manager for a heavy equipment dealer.
  • Strong customer focus.
  • Clear understanding of how to audit in compliance with company policies and procedures.
  • Ability to develop business plans with a focus on providing superior customer service.
  • Ability to lead branch service managers in the benefits of following a structured business plan.
  • Proficient in Microsoft Office applications.
  • Relevant post-secondary education considered an asset.

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