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Operational Manager Jobs in Fort Wayne, IN (NOW HIRING)

Our focus is on people, innovation, and operational intelligence as a means to create special ... General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...

Our focus is on people, innovation, and operational intelligence as a means to create special ... General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...

Our focus is on people, innovation, and operational intelligence as a means to create special ... General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...

Improve operational workflows to increase efficiency and effectiveness. * Implement and maintain ... Coordinate and manage core system changes with necessary counterparties including Controller ...

This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution. Accountable for managing people ...

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Operational Manager information

See Fort Wayne, IN salary details

$13

$21

$37

How much do operational manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for operational manager in Fort Wayne, IN is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What cities near Fort Wayne, IN are hiring for Operational Manager jobs? Cities near Fort Wayne, IN with the most Operational Manager job openings:
Infographic showing various Operational Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,631 per year, or $21.9 per hour.

Dispatch Operations Manager

Ruan Transportation Management Systems

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Ruan Transportation Management Systems rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

185th of 361 rated logistics


Job description

This position is responsible for managing the dispatch functions of one or more dedicated fleet operations to ensure the efficient and effective movement of our customers' products. This includes direct and indirect supervision of the office staff supporting dispatch and/or the professional drivers supporting the account.
Responsibilities:
  • Maintain a high degree of professionalism and leadership while assisting in the daily operations.
  • Oversee dispatchers by training and providing the tools the team needs to be successful as well as oversee daily operations of the dispatch process while ensuring policies and procedures are followed.
  • Supervise and provide leadership for dispatchers to build and maintain a strong team through effective communications, hiring, training, coaching, counseling, appraising, rewarding, developing, and succession planning. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Efficiently manage routing changes and organize resources to make sure deliveries and services are completed in a timely fashion.
  • Continually assess the service level and provide recommendations to manager regarding opportunities to improve operational performance.
  • Monitor and manage Key Performance Indicators and cost factors impacting operational effectiveness.
  • Effectively communicate with the customer on a regular basis regarding core transportation issues impacting the customer and the effectiveness and efficiency of the fleet.
  • Build and maintain a positive work environment where team members and their contributions are recognized and valued. Maintain frequent communication with all team members.
  • Promote and monitor employee safety and take proactive steps to create a positive safety culture. Partner with customer, internal and external resources as necessary to identify, evaluate and remove safety obstacles. Ensure compliance with safety programs and protocols as well as federal, state and local regulations.
  • Embrace, promote and lead continuous improvement efforts.

This is a full time position working onsite in Fort Wayne, IN
Schedule: Tuesday - Saturday 10:00AM - 7:00PM
Job Requirements/Minimum Qualifications:
Education: Associate, Vocational or Technical Degree required, Bachelor's degree preferred in Logistics, Transportation, Business or related field
Experience: 3-5 years of experience in the Transportation Industry (Transportation management, dispatching, customer interaction)
  • Demonstrated experience leading, directing, communicating change and developing a team strongly desired.
  • Preferred candidates will have working knowledge of tractor and trailer maintenance.
  • Strong skill base and comfort with technology including Microsoft Office, specifically Excel, and routing or dispatching systems.

Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

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