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Operational Manager Jobs in Ferndale, WA (NOW HIRING)

Janicki Industries

Operations Manager

Sedro Woolley, WA · On-site

$90K - $160K/yr

The Operations Manager oversees daily production processes associated operations. This position requires strong people management skills and ability to communicate across multiple organizational ...

Walgreens

Pharmacy Operations Manager

Bellingham, WA · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

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Operational Manager information

See Ferndale, WA salary details

$14

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How much do operational manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for operational manager in Ferndale, WA is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.38 per hour, depending on experience, location, and employer.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What cities near Ferndale, WA are hiring for Operational Manager jobs?

Cities near Ferndale, WA with the most Operational Manager job openings:

Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Ferndale, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $48,343 per year, or $23.2 per hour.

Operations Manager

ITG Communications

Sedro Woolley, WA • On-site

Full-time

Re-posted 10 days ago

ITG Communications rating

5.4

Company rating: 5.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

ITG Communications is hiring for Operations Manager in Wooley, WA.
Purpose:
The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations, coordinating contractors and internal teams, overseeing quality and safety compliance, and ensuring all projects and installations are completed on time and to standard. This role serves as the key operational contact for client communications, progress updates, and issue resolution.
Responsibilities
  • Oversee all fulfillment operations within assigned markets including aerial, underground, and in-home service activities
  • Direct and schedule field resources and subcontractors to ensure timely project completion and SLA compliance
  • Monitor progress against milestones, deployment schedules, and project budgets
  • Act as the main point of contact for client interactions, project updates, and issue resolution
  • Enforce quality control measures, safety protocols, and performance standards for all work performed
  • Evaluate contractor and vendor performance; initiate onboarding or corrective actions as needed
  • Collaborate with internal leadership to continuously improve field operations, resource planning, and service delivery models
  • Conduct field audits and support documentation, reporting, and escalation processes
  • Prepare and deliver performance dashboards and status reports to executive leadership

Key Measures / Key Performance Indicators:
  • On-time completion and project success rate
  • Contractor and field team productivity metrics
  • Compliance with client SLAs and safety protocols
  • Field quality assurance pass rate and rework reduction
  • Customer satisfaction and escalation responsiveness
  • Budget adherence and job costing accuracy
  • Frequency and quality of reporting and communication

Requirements
Education: Bachelor's degree in business, engineering, operations, or related field preferred.
Experience:
  • 5+ years of experience in fulfillment, field operations, or project management
  • At least 3 years in a leadership role within the telecom, utility, or construction sectors
  • Demonstrated success managing subcontractor relationships and multi-site operations

Exposure:
  • Field operations in telecom (broadband, internet, voice, video)
  • Aerial and underground installation standards
  • Job scheduling, budgeting, vendor oversight, and site audits

Factors critical to success at ITG Communications for this position:
  • Strong coordination and leadership in dynamic, field-based operations
  • Client communication and service delivery ownership
  • Commitment to operational excellence, safety, and quality control

Physical Requirements:
  • Ability to stand, walk, and sit for extended periods
  • Ability to climb ladders and work at heights
  • Ability to stoop, kneel, crouch, bend, and crawl in tight or confined spaces
  • Ability to lift, carry, and move equipment weighing up to 75 lbs
  • Ability to use hands and arms for tool operation, cable installation, and device configuration
  • Ability to work in various environments including indoors, outdoors, attics, and crawl spaces
  • Visual and auditory ability to operate safely and troubleshoot equipment
  • Ability to work in all weather conditions and wear required PPE (Personal Protective Equipment)
  • Must maintain a valid driver's license and safely operate company vehicles

Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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