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Operational Manager Jobs in Boston, MA (NOW HIRING)

XRHealth

Operations Manager

Boston, MA · On-site

This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to ...

Meyer Jabara Hotels

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a passion for service, standards, and making every guest experience exceptional? Cambria Hotel Boston ...

CORT

Operations Manager

Stoughton, MA · On-site

$72K/yr

Operational Planning & Labor Scheduling: Forecast labor needs and schedule drivers, temporary labor, and warehouse staff to meet operational demands while maintaining budget and coverage requirements.

Stratevi

Operations Manager

Boston, MA

$90K/yr

Operations Management - Manage processes to ensure overall operating efficiency * Ensure project managers keep projects up to date and employees track their time * Monitor project hours and timelines ...

CORT

Operations Manager

Stoughton, MA · On-site

$72K/yr

Career growth and mentorship opportunities Responsibilities • Operational Planning & Labor ... Manage production of custom pieces or modifications to meet specific event requirements. Develop ...

USHG

Operations Manager

Boston, MA · On-site

The Operations Manager is a key member of USHG's Operations team. They play a key role in continuing to find efficiencies across businesses while operating at a high level of excellence. They work to ...

Ci Siamo - Boston

Operations Manager

Boston, MA · On-site

$65K - $70K/yr

The Operations Manager is a key member of USHG's Operations team. They play a key role in continuing to find efficiencies across businesses while operating at a high level of excellence. They work to ...

CORT

Operations Manager

Stoughton, MA · On-site

$72K/yr

Career growth and mentorship opportunities Responsibilities • Operational Planning & Labor ... Manage production of custom pieces or modifications to meet specific event requirements. Develop ...

CORT

Operations Manager

Stoughton, MA · On-site

$72K/yr

Career growth and mentorship opportunities Responsibilities • Operational Planning & Labor ... Manage production of custom pieces or modifications to meet specific event requirements. Develop ...

BlueLinx Corporation

Operations Manager

Bellingham, MA · On-site

$100K - $120K/yr

If you thrive on building strong relationships, leading experienced teams, and driving operational ... Manage expenses, logistics, and workforce planning for optimal productivity. What You'll Bring ...

bluelinx

Operations Manager

Bellingham, MA · On-site

If you thrive on building strong relationships, leading experienced teams, and driving operational ... Manage expenses, logistics, and workforce planning for optimal productivity. What You'll Bring ...

Amazon

Operations Manager

Bellingham, MA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Bellingham, MA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

SERVPRO Team JRF

Mitigation Operations Manager

Salem, MA · On-site

$100K - $120K/yr

Based out of the Manchester, NH office, this role combines hands-on operational leadership with ... Manage on-call rotation * Evaluate all mitigation estimates to ensure fair, accurate billing ...

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Operational Manager information

See Boston, MA salary details

$15

$24

$40

How much do operational manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational manager in Boston, MA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operational jobs in Boston, MA? The most popular types of Operational jobs in Boston, MA are:
What cities near Boston, MA are hiring for Operational Manager jobs? Cities near Boston, MA with the most Operational Manager job openings:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,242 per year, or $24.2 per hour.

Operations Manager

XRHealth

Boston, MA • On-site

Full-time

Re-posted 4 days ago

Job description

Operations Manager

Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM–5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services

About XRHealth

XRHealth is a fully remote telehealth company delivering care across physical therapy, occupational therapy, speech-language pathology, mental health, and nurse practitioner services — enhanced by virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations.

Role Summary

We're looking for an Operations Manager to own and optimize the systems that run our clinic day-to-day. This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to person for how our tools talk to each other and how our operational processes run smoothly.

First 90 Days

This role will immediately step into a high-impact project: planning and executing the systems merger following a recent acquisition. You'll be responsible for mapping out both organizations' operational tech stacks, identifying overlaps and gaps, and leading the integration of systems (CRM, EHR, billing, and related platforms) into one unified operating environment.

Key Responsibilities
  • Own day-to-day administration of core operating systems, including CRM (HubSpot), EHR, billing, and scheduling platforms
  • Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll, communication tools, etc.)
  • Monitor system performance, troubleshoot issues, and coordinate with vendors to resolve technical problems
  • Develop and document standard operating procedures for system usage across teams
  • Identify opportunities to automate manual/tedious workflows and reduce operational bottlenecks
  • Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows
  • Manage user access, permissions, and onboarding/offboarding within operational systems
  • Track and report on key operational metrics using existing dashboards and tools
  • Serve as project lead on new system rollouts or major platform changes
  • Maintain data integrity and consistency across integrated platforms
Qualifications

Required:

  • 3+ years of experience in an operations management or systems administration role
  • Hands-on experience with HubSpot (CRM administration, workflows, automations)
  • Demonstrated experience building/managing integrations between multiple software systems (e.g., via native integrations, Zapier, APIs, or middleware)
  • Strong troubleshooting skills and comfort working directly with vendors on technical issues
  • Excellent organizational skills and ability to manage multiple systems/projects simultaneously
  • Clear, direct communicator, comfortable documenting processes for non-technical teams

Preferred:

  • Experience in healthcare, telehealth, or a regulated services industry
  • Familiarity with EHR platforms and healthcare billing workflows
  • Experience with financial/ops tools such as NetSuite, Rippling, or similar platforms
  • Based in or near Needham, MA
Logistics
  • Full-time, 9:00 AM–5:00 PM EST
  • Location: Needham, MA area strongly preferred. Remote is acceptable.

XRHealth is an equal opportunity employer.

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