Operational Key Account Manager Jobs in Michigan

MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group.  MOBIS produces and supplies a wide variety of automotive components to customers including component modules (chassis, cockpit and front-end module), core system, eco-friendly and DAS-mechatronics.  Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamp, ICS/electronics and software development solutions that consider the safety and convenience of our customers as well as the future. MOBIS Corporate Center America will be aiding in the hiring progress for this job position. 

(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.) 

• Serving as the primary contact for assigned OEM accounts, building and maintaining strong multilevel customer relationships.
• Driving expansion of Mobis' electronic technologies (ePT, Lighting, Chassis, HUD, IVI, ADAS) within assigned accounts, with emphasis on Stellantis N.A.
• Developing and executing accounts specific strategies to grow existing business and secure new program awards.
• Coordinating crossfunctional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.
• Monitoring account health metrics such as on time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.
• Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.
• Preparing and delivering customer presentations and business reviews that communicate Mobis' value proposition.
• Tracking and reporting on sales pipeline and forecasts for assigned accounts.
• Staying current on industry trends and competitive activities affecting assigned accounts.
• Negotiating commercial terms for new programs in collaboration with senior leadership.
• Ensuring timely and accurate communication between customers and internal stakeholders.
• Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.
• Participating in customer meetings and technical reviews including strategic planning sessions.
• Maintaining detailed account plans including organizational structure, decisionmaking processes, and relationship mapping

Supervisory Responsibilities: Yes

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience:

• 7-10 years of automotive industry experience with a proven track record in OEM account management or sales.
• Stellantis experience highly preferred.
• Bachelor's degree in business, Engineering, Sales, Marketing or related field; master's degree is a plus.
• Experience with Global Tier 1 suppliers in customerfacing roles.
• Established relationships with OEM purchasing and engineering teams, especially within Stellantis.
• Strong technical aptitude in automotive systems, electronics, ADAS, and electrification.

Required Knowledge, Skills, & Abilities:

• Strong relationshipbuilding skills with the ability to develop trust and credibility at all customer levels.
• Resultsoriented mindset with proven ability to achieve sales targets and business objectives.
• Excellent communication and presentation abilities, both written and verbal.
• Strategic thinking paired with strong execution skills.
• Problemsolving mindset with ability to navigate complex situations and create winwin outcomes.
• Selfmotivated and capable of independent work while also being a strong team collaborator.
• High emotional intelligence with adaptability to different situations and personalities.
• Strong organizational and multitasking skills with ability to manage multiple priorities and deadlines.
• Proficiency in CRM systems and business tools including Microsoft Office and analytics platforms.
• Willingness to travel 30-40% to customer sites and company facilities.
• Be a team player.
• Have great attention to detail.
• Strong verbal and written communication skills.
• Be reliable (with reliable mode of transportation.)

Working Conditions:

• Occasional international travel 
• Frequent local travel 
• Ability to sit for extended periods, use a computer and phone daily, and occasionally lift up to 10lbs.
• A typical work week is 40 hours/week.
• Working hours for employees are flexible with a typical day starting 7am- 9am M-F.
• Office work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.