Operational Effectiveness Specialist Jobs (NOW HIRING)

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."

SCC is seeking a full time Research and Institutional Effectiveness Specialist to assist with the department's administrative and operational activities by coordinating a wide range of processes and projects for the Department of Institutional Research and Effectiveness. This position serves as the primary point of contact for faculty, staff, students, and visitors. The Research and Institutional Effectiveness Specialist organizes, maintains, and disseminates departmental and institutional information for internal use and, as appropriate, public distribution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as a collaborative team member supporting day-to-day departmental operations, including customer service, document preparation and distribution, mail processing, office supply ordering and inventory, equipment monitoring, calendar and travel management, and related administrative tasks.
• Organizes and maintains electronic filing systems, report archives, and tracking logs specific to operational and reporting functions.
• Assists with the preparation of tables, charts, graphs, dashboards, or other visual materials for reports and presentations.
• Provides administrative and technical support related to data entry, coding, document formatting, publication and dissemination.
• Assists with the coordination of assessment activities by compiling documentation, tracking reporting schedules, supporting survey administration, and maintaining assessment records related to academic and administrative outcomes.
• Serves as primary administrator for department websites; updates content and ensures accuracy and timelines.
• Creates, updates, distributes, and tracks surveys in support of institutional research, assessment, and operational needs. Conducts research and literature reviews on assigned topics and tracks state and federal reporting schedules and requirements.

REQUIRED SKILLS AND ABILITIES

• Demonstrate knowledge of standard office procedures with the ability to provide effective administrative support to departments and leadership.
• Ability to organize and schedule appointments, coordinate travel, and prepare, modify and format correspondence, memoranda, reports, spreadsheets, and other documents.
• Ability to work under pressure in a fast-paced environment, particularly during peak reporting and academic periods Capable of managing multiple projects simultaneously, exercising independent judgement to plan, prioritize and execute workload.
• Demonstrates logical reasoning skills to analyze Situations and determine appropriate solutions.
• Contribute to the achievement of team and departmental goals and supports a work environment that promotes diversity, equity, inclusion, and belonging.
• May assist with cross-training staff and provide back-up support or supplemental services during periods of high demand.
• Interacts with others in a professional, welcoming, and service-oriented manner consistent with the mission and goals of the college. Self-motivated with strong organizational, communication, and problem-solving skills.
• Required to maintain departmental intranet and internet sites, social media platforms, and publications.

EDUCATION AND EXPERIENCE

• Associates degree or higher plus two (2) years' experience in related field, OR High School diploma or equivalent with a minimum of four years related experience.
• Requires regular and predictable attendance.

Please include a cover letter that addresses the following:

• Your interest in this position and St Charles Community College
• A summary of your relevant experience and key qualifications
• Specific examples of accomplishments or skills that align with this role

**Will be subject to a criminal background check.

St Charles Community College is an Equal Opportunity Employer