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Operational Director Jobs in Franklin, MA (NOW HIRING)

SBM Management Services LP

Operations Director

Boston, MA · On-site

$180K - $200K/yr

Operations Director NOW HIRING: Operations Director Compensation: $180,000-$200,000 per year Job Overview The Operations Director will be responsible for directing and implementing company policy to ...

SBM Management Services LP

Operations Director

Boston, MA · On-site

$180K - $200K/yr

Operations Director NOW HIRING: Operations Director Compensation: $180,000-$200,000 per year Job Overview The Operations Director will be responsible for directing and implementing company policy to ...

Dynisco

Operations Director

Franklin, MA · On-site

Ensure operational strategies align with overall business objectives and support growth, efficiency ... Direct experience with Infor SyteLine (CSI) is preferred. * Strong background in supply chain ...

RSM Global

Operations Director

Boston, MA · On-site

Operational Team Management * Provide oversight, performance management, development, coaching and ... team environment - direct or indirectly * Experience in navigating in a matrix reporting ...

RSM

Operations Director

Boston, MA · On-site

Operational Team Management * Provide oversight, performance management, development, coaching and ... team environment - direct or indirectly * Experience in navigating in a matrix reporting ...

Camping World

Fixed Operations Director

Berkley, MA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Tenet Health

Market Operations Director

Worcester, MA · On-site

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... operational success. At Tenet Physician Resources, we understand that our greatest asset is our ...

Tenet Health

Market Operations Director

Worcester, MA · On-site

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... operational success. At Tenet Physician Resources, we understand that our greatest asset is our ...

Tenet Health

Market Operations Director

Worcester, MA · On-site

$110K - $166K/yr

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... of all operational areas including HR and finance, as well as experience interacting with ...

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Operational Director information

See Franklin, MA salary details

$34.4K

$108.8K

$181.4K

How much do operational director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for operational director in Franklin, MA is $108,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $137,000.00 per year, depending on experience, location, and employer.

What is an operational director?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What are the key skills and qualifications needed to thrive as an operational director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

What are some common challenges faced by operational directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What cities near Franklin, MA are hiring for Operational Director jobs?

Cities near Franklin, MA with the most Operational Director job openings:

Operational Director jobs near you
Infographic showing various Operational Director job openings in Franklin, MA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $108,841 per year, or $52.3 per hour.

Operations Director

SBM Management Services LP

Boston, MA • On-site

$180K - $200K/yr

Full-time

Posted 15 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

205th of 256 rated facilities management

Job description

Title:
Operations Director
Job Description:
NOW HIRING: Operations Director
Compensation: $180,000-$200,000 per year
Job Overview
The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.
Roles & Responsibilities
  • Manage costs and revenue to meet company top and bottom-line financial goals including:
  • Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processes
  • Directing operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer's contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.
  • Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs
  • Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
  • Budget compliance for identified Accounts
  • Manage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and recognized the impact their contributions to the Company
  • Provide managerial authority over Regional Operations Director(s)
  • Participate in the development and implementation of company goals and strategic vision
  • Travel is required for this position

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
Bachelor's degree in business, communications, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver's license.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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