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Operational Associate Jobs in Holyoke, MA (NOW HIRING)

Varsity Brands

Operations Associate, CLI

Southampton, MA · On-site

$20/hr

You will be expected to travel as needed for your role on the Operations team (e.g. alumni events). You may be asked from time to time to assist with recruiting events around the country. ABOUT CLI ...

Varsitybrands

Operations Associate, CLI

Southampton, MA · On-site

$20/hr

You will be expected to travel as needed for your role on the Operations team (e.g. alumni events). You may be asked from time to time to assist with recruiting events around the country. ABOUT CLI ...

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Operational Associate information

See Holyoke, MA salary details

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How much do operational associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational associate in Holyoke, MA is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.95 per hour, depending on experience, location, and employer.

What is an operational associate?

Operational Associates are professionals who support the day-to-day activities of a business or organization. They help ensure that processes run smoothly by handling administrative tasks, coordinating between departments, and assisting with project management. Their responsibilities may include data entry, process improvement, scheduling, and reporting. Operational Associates play a key role in maintaining efficiency and supporting overall business operations.

What are some common challenges operational associates face when managing multiple priorities, and how are they typically addressed?

Operational Associates often juggle several tasks simultaneously, such as coordinating logistics, monitoring workflows, and handling administrative duties. One common challenge is balancing urgent requests with ongoing projects, which requires strong organizational skills and effective time management. Many companies provide training in prioritization and use project management tools to help Operational Associates stay on track. Regular communication with team members and supervisors also helps ensure that tasks are delegated appropriately and deadlines are met.

What are the key skills and qualifications needed to thrive as an operational associate?

To thrive as an Operational Associate, you need strong organizational abilities, analytical thinking, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, Microsoft Excel, and workflow management tools is often required. Attention to detail, effective communication, and problem-solving skills help individuals excel in supporting daily operations and cross-functional teams. These skills ensure efficient processes, minimize errors, and contribute to the overall productivity and success of the organization.
What are the most commonly searched types of Operational jobs in Holyoke, MA? The most popular types of Operational jobs in Holyoke, MA are:
What cities near Holyoke, MA are hiring for Operational Associate jobs? Cities near Holyoke, MA with the most Operational Associate job openings:
Operational Associate jobs near you

OPERATIONS ASSOCIATE II

Freedom Credit Union

Springfield, MA • On-site

$19.54 - $28.60/hr

Full-time

Re-posted 19 days ago

Job description

Description

Primary Summary:

Under limited direction, responsible for coordinating the day to day operation of processes in support of the various products and ancillary functions of various departments. Provides operational support to department personnel as needed. Serves as a key operational resource for the enterprise. Develops, implements, communicates and manages department-related operational policies and procedures.

Essential Functions/Position Responsibilities:

Interfaces with all employees and as needed with branch managers and departmental heads, to ensure effective operations and minimize potential losses. Provides necessary support to branch and other enterprise personnel in posting errors, questions and clarification relating to existing policies and procedures, dealing with requests to add new or change existing policies and procedures and general balancing issues.

Prepares management reports and general ledger reconciliations, which includes approving charge back items (overdraft) and adjustments to clear suspense accounts.

Provides recommendations, documentation and implementation of new and revised procedures for efficient operations.

Serves as the primary representative for all projects directly or indirectly related to deposit products and electronic services. Researches, develops, implements, communicates and enforces all new branch and deposit product related policies and procedures.

Oversees review of system exception and quality control reports for follow-up.

Responsible for Member Privilege and Deposit Collections.

Monitor Electronic Banking reports and registrations.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements

Experience

Five years of financial experience or similar or related experience, including time spent in preparatory positions.

Education/Certifications/Licenses

A high school degree or GED is required.

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of

a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Other Skills

Demonstrated knowledge of industry rules and regulations related to Bank Secrecy Act, OFAC, Customer Identification Policy, Truth in Savings, Truth in Lending, Regulation CC, Plastic Cards, and Funds Availability, etc. General capabilities in the use of personal computer based business application software.

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