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Operational Analyst Jobs in Miami, FL (NOW HIRING)

ADP

Business Operations Analyst

Miami, FL

... operational tasks for ADP Totalsource. The department's responsibilities include client billing, carrier payments and the associated reconciliation and adjustment processes, equaling $3 billion per ...

ADP

Business Operations Analyst

Miami, FL · On-site

... operational tasks for ADP Totalsource. The department's responsibilities include client billing, carrier payments and the associated reconciliation and adjustment processes, equaling $3 billion per ...

Allied Health Agency

Be Seen First

Junior Financial Operations Analyst

Miami Gardens, FL · On-site

$54K/yr

Optimal Edge Solutions is looking for a motivated and detail-oriented Junior Financial Operations Analyst to join our team in Pembroke Pines, Florida. This full-time, in-office role is ideal for an ...

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All JobsOperational Analyst JobsOperational Analyst Jobs in Miami, FL

Operational Analyst information

See Miami, FL salary details

$14

$32

$54

How much do operational analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for operational analyst in Miami, FL is $32.28, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $38.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational analyst?

To thrive as an Operational Analyst, you need strong analytical skills, business acumen, and a relevant degree in fields like business, finance, or engineering. Familiarity with data analysis tools such as Excel, SQL, and business intelligence platforms, as well as certifications like Six Sigma or Lean, is often required. Excellent problem-solving abilities, communication skills, and attention to detail help you interpret data, present findings, and collaborate with stakeholders. These skills and qualities are essential for identifying operational inefficiencies, driving process improvements, and supporting strategic decision-making.

What are the typical challenges faced by operational analysts when implementing process improvements within an organization?

Operational Analysts often encounter challenges such as resistance to change from staff, data quality issues, and aligning proposed solutions with existing business objectives. Successfully implementing improvements requires strong communication skills to engage stakeholders and a thorough understanding of current processes to identify realistic and sustainable changes. Building cross-functional relationships and demonstrating the value of proposed improvements can help overcome these obstacles and drive meaningful organizational impact.

What is the difference between Operational Analyst vs Business Analyst?

AspectOperational AnalystBusiness Analyst
Required CredentialsBachelor's degree in business, finance, or related field; certifications like CBAP or PMI-PBABachelor's degree in business, IT, or related field; certifications like CBAP or PMI-PBA
Work EnvironmentCorporate offices, consulting firms, or government agencies focusing on operational efficiencyCorporate offices, consulting firms, or IT departments focusing on business process improvements
Employer & Industry UsageUsed across industries like finance, healthcare, and manufacturing to optimize operationsCommon in IT, finance, and business sectors to analyze and improve business processes

Both roles often require similar credentials and work in corporate environments, but Operational Analysts focus on optimizing operational processes, while Business Analysts concentrate on analyzing and improving overall business strategies and systems.

How much do operational analysts get paid?

Operational analysts typically earn a median annual salary of around $65,000 to $80,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with certifications and advanced tools knowledge.

Is an operational analyst entry-level?

An operational analyst role can be entry-level or require several years of experience, depending on the organization. Entry-level positions typically focus on data collection, basic analysis, and supporting senior analysts, often requiring a bachelor's degree and familiarity with tools like Excel or SQL. More advanced roles may demand specialized skills, certifications, or prior experience in operations or data analysis.

What does an operational analyst do?

An operational analyst evaluates and improves business processes by analyzing data, identifying inefficiencies, and recommending solutions. They often use tools like Excel, SQL, or data visualization software and work closely with management to optimize operations and support decision-making.

What cities near Miami, FL are hiring for Operational Analyst jobs?

Cities near Miami, FL with the most Operational Analyst job openings:

Operational Analyst jobs near you
Infographic showing various Operational Analyst job openings in Miami, FL as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,968 per year, or $29.8 per hour.

Sr. Sales Operations Analyst

DHL eCommerce

Weston, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 325 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies

Job description

Job Brief
The Sr. Sales Operations Analyst partners with Sales leadership to improve commercial performance through analytics, forecasting, CRM optimization, reporting, and process improvement.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
JOB SUMMARY:
The Sr. Sales Operations Analyst partners with Sales leadership to improve commercial performance through analytics, forecasting, CRM optimization, reporting, and process improvement. This role supports strategic decision-making by transforming data into actionable insights while driving operational excellence across the commercial organization.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Develop executive dashboards and KPI reporting using Power BI, Salesforce, and Excel.
  • Analyze revenue, margin, customer profitability, pricing performance, and sales productivity.
  • Build forecasting models and monitor pipeline health.
  • Perform win/loss analysis and identify commercial growth opportunities.
  • Develop automated reporting to reduce manual effort and improve decision-making.
  • Support Quarterly Business Reviews (QBRs) and executive leadership presentations.
  • Identify trends and provide recommendations to improve commercial effectiveness.
  • Maintain data quality across CRM and reporting systems.
  • Own weekly pipeline reporting and sales forecasting processes.
  • Support territory planning, quota management, and sales process improvements.
  • Coordinate cross-functional commercial initiatives across Sales, Pricing, Finance, Marketing, and Operations.

EDUCATION AND/OR EXPERIENCE:
  • Bachelor's degree in Business, Finance, Analytics, Economics, Supply Chain, or related field preferred.
  • 5 years' experience in sales operations, commercial analytics, business intelligence, or related experience.
  • Knowledge of pricing analytics, forecasting, and customer profitability preferred.
  • Experience supporting enterprise sales organizations preferred.

REQUIREMENTS:
  • Experience with CRMs and sales reporting (Salesforce.com, MS Dynamics or similar CRM platforms).
  • Advanced Microsoft Excel skills (pivot tables, Power Query, complex formulas).
  • Experience building dashboards (Power BI, Tableau or similar BI platforms).
  • Strong analytical, problem-solving, and executive presentation skills.

PHYSICAL DEMANDS:
  • Physical demands are consistent with professional office setting
  • Regular sitting at workstation for 75-100% of the work shift
  • Travel required (<10%)

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Social media

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