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Operation Support Analyst 1 Jobs (NOW HIRING)

System One

Technical Support Analyst

Merrifield, VA · On-site

Job Title: Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year ... Financial/Banking industry experience System One, and its subsidiaries including Joulé and ...

PRTC

Support Analyst

Walterboro, SC · On-site

$27 - $37/hr

Any other assignments as deemed necessary by the Network Operations Supervisor. Essential Job Functions: * Responsible for answering the PRTC technical support line, entering troubles and ...

Corps Solutions

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Analyze RTAM Range Support operations for the efficiencies in the administrative functions of USMC military ranges IAW MCO 3550.10.6.6.4 * Provide policy-related administrative assistance services to ...

Almac Group

Business Support Analyst

Durham, NC · Hybrid

... one day for Annual Diversity Day * Company paid Long and Short-term disability along with Life ... Our US Headquarters is located at Souderton, PA with additional operations scattered around the US ...

Prophecy Technologies

Lead ITSM Support Analyst

This role is for a Lead Support Analyst responsible for leading a global team of Application Support Analysts to ensure operational continuity. The analyst will oversee incident and problem ...

Leidos

Lifecycle Support Analyst

Annapolis Junction, MD · On-site

$82K - $149K/yr

... Support Specialist in our Intel Sector's Cyber & Analytics Business Area (CABA ... Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO ...

Edgewaterit

$250/hr

Provide security guidance to development and operations teams Qualifications * U.S. Citizenship ... Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 ...

The State of Arizona

TAX ANALYST 1

$56K/yr

Administrative Support/Customer Service, Business and Financial Administration DEPARTMENT OF ... TAX ANALYST 1 Job Location: Taxpayer Services Division 1600 W Monroe St. Phoenix, AZ 85007 Posting ...

City of New York

SUSTAINABILITY ANALYST 1

Queens, NY · On-site

$126K - $145K/yr

IHD supports projects from the capital project initiation process through preliminary design ... turnover to operations. IHD's Design Services division includes Architectural, Site Civil ...

Skadden

Technology Support Analyst

Manhattan, NY · On-site

$80 - $100/hr

About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most ... Complies with and understands Firm operation, policies and procedures. Performs other related ...

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How much do operation support analyst 1 jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for operation support analyst 1 in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

Is an operation support analyst 1 entry level?

An Operation Support Analyst 1 position is typically considered an entry-level role, suitable for candidates with minimal professional experience. It often requires basic technical skills, such as familiarity with support tools and troubleshooting, and may serve as a starting point for a career in operations or IT support.

What does an operation support analyst 1 do?

An Operations Support Analyst 1 is responsible for monitoring and maintaining business systems, troubleshooting technical issues, and providing support to ensure smooth operations. They often use tools like ticketing systems and may assist with process improvements, working under supervision to resolve operational problems efficiently.

What cities are hiring for Operation Support Analyst 1 jobs?

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Application Support Analyst

Greensboro, NC • On-site

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

NAVA Software solutions is looking for an Application Support Analyst
Details:
Application Support Analyst
Duration: Full time / Direct Hire
Location: Greensboro NC - Onsite - Hybrid
We are looking for an Application Support Analyst to join our Information Systems team. The Application Support Analyst will serve as a front-line technical support taking calls, walk-ins, and trouble tickets to the department. This person will support and maintain user account information, understanding and administration of applications relating to the O365 suite, and responsible for handling computer/tablet inventory and hardware deployments/updates.
Qualifications
  • Associates degree or better preferred within the computer science, information systems or related field. In lieu of a degree, a combination of relevant experience and education will be considered.
  • Minimum of 2 years related experience within the field
  • A+ or other CompTIA Certifications preferred but not required
  • SharePoint, Power Automate, and Salesforce experience preferred
  • IBM iSeries, Innovative Computing software background helpful but not required
  • Strong working knowledge of desktop software (Office365 application Suite- Outlook, Excel, Word, SharePoint, Power Automate, Teams, etc.) and operating systems (Windows 10)
  • Strong attention to detail.
  • Ability to pass pre-employment drug test.
  • Excellent work history with proven track record.
  • Professional, clean, neat appearance.
  • No conviction of felonies, serious crimes or have charges pending. However, a conviction is not an automatic disqualification of employment.
  • Travel as needed.
  • Ability to communicate clearly and effectively. Excellent oral, written, and listening skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to plan and organize workload; attention to detail.
  • Ability to secure information from staff personnel and vendors.
  • Ability to integrate and analyze data.
  • Ability and flexibility to handle pressure and work with interruptions.
  • Ability to work flexible hours as needed.
  • Ability to work independently, initiative.
  • Ability to maintain a high level of confidentiality.
  • Ability to interact, in a professional manner, with employees, vendors, and customers.
  • Willingness to learn and accept responsibility.
  • Ability to handle multiple priorities.

Responsibilities
  • Responsible for receiving initial support inquiries. Provide first-line support for all computer system users. Answer user inquiries in person, via telephone, and through the ticketing system concerning systems operation and application support.
  • Analyzing/troubleshooting reported problems with system hardware, software, and operator problems. Recommend or perform remedial actions to correct problems based on knowledge of system/application operation. Assign higher-level trouble tickets as needed to their respective specialist within the IT department.
  • Provide and administer all authorized requests for new user access to systems.
  • Maintain/update all user profiles on the network, including, but not limited to IBM iSeries, LAN/WAN/VPN access, Mitel VOIP, and Office365 applications.
  • Assist in configuration, analysis, and development within SharePoint, Power Automate, and related business development applications
  • Track all requests and monitor follow-ups utilizing support software. Follow up with training as required.
  • Initial setup and deployment of new hardware.
  • Maintain inventory database monitoring age of end-user hardware and replacement schedule.
  • Assists in the orientation of new users to existing hardware and software systems applicable to their job function.
  • Assist with the installation and upgrade of PCs and related equipment.
  • Assist with maintenance and updates to the IT Department Operations Manual.
  • Refer major hardware or software problems to the Director of Information Technology for additional direction.
  • Read technical documentation to learn correct settings for equipment.
  • Attend technical conferences, seminars, and webinars to keep abreast of new software, hardware, and application product developments.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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